NM.Dev
492 posts


@JagexSupport it literally says i dont have a subscription to osrs, but im being charged, what kind of bs is this
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@JagexSupport I need support with my billing. I canceled my membership 2 month ago and im still getting charged.
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@JagexHelpFrost @JagexSupport Hey Jagex I received my appeal and was sadly denied. I don’t believe my case was properly understood. My character was not in my control when the ban took place. Can you please get my ban removed?
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@SWAVontheBEAT @JagexSupport Other than make sure your PC and email account(s) are secure, there's not a lot more you can do until you get the result of the appeal (which are taking about a week at the moment, max 28 days).
You will get an email and a message to the Runescape account's message centre inbox.
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@JagexSupport hey Jagex, I believe my account was hijacked by a friend. I received a ban during a time I hadn’t been online. May you please check i.p. to resolve ban? (Account messages had already been read as well) I’ve changed password thus far
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@JagexBeno hey Brno, I’m having adifficult time explaining my case related to an account ban. Would you be able to help me?:) ty
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@JagexTyran hey Tyran! I’ve been having difficulty explaining my case on my ban appeal. Character name is NikkySWAV. The account was hijacked and received a macro ban. The account is now secure and I’d like to get it back. But the ban is still on it? Thank you, pls help.
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@JagexSupport I appealed my wrongful ban and did not receive it back???? I’ve never used macros before, why is my main banned??? It doesn’t make sense. But the appeal was denied???? How
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@JagexSupport hey Jagex, my account was hiijacked and I received a ban from the other persons misconduct. I appealed it and was assured they would be able to tell if it was a hijacker or if it was me. I did not receive a fair trial on my ban appeal. No info was given to the mod
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@JagexHelpFrost @JagexSupport I’m just very worried I won’t get a fair trial given the circumstances. This person had control of my account without my knowing. I would hate to stop playing because I lose my main
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@JagexHelpFrost @JagexSupport I have filed a ban appeal. but I require more assistance on the matter.
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@SWAVontheBEAT @JagexSupport You can appeal a macroing ban via the Account Bans support page I linked.
The ban appeal review is done just on information stored on the Runescape account, so you only need to provide the login name, display name and a contact email.
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@JagexHelpFrost @JagexSupport I’m sorry but how will the person reviewing my appeal understand that my account had been hijacked and someone else proceeded to acquire the ban? Not myself
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@JagexHelpFrost @JagexSupport I have now secured my account and pc. The ban is for macroing. Though I’ve never used a bot and am on mobile. Since the instance is somewhat uncommon and because their isn’t a box to input details into in the ban appeal. I figured I should reach out to you personally. Thank you
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@SWAVontheBEAT @JagexSupport Hi there.
First, please secure your PC & email account using the advice here:
jgx.game/StaySecure-
jgx.game/SecureEmail-
For information about the ban, and the ban appeal process, please read this support article:
jgx.game/Ban-
What's the reason given for the ban?
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@OldSchoolRS hey jag, it’s seems my account has gotten banned?? Repetative clicking? I submitted an appeal. Hope you see this soon:) ty
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@OldSchoolRS my appeal has been submitted hope you’ll get back to me soon on this wrongful ban
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@OldSchoolRS awww why did ya’ll ban me :(((( I was just getting back into it.. and banned on a day I wasn’t even playing
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