@TicketmasterUK I can’t authenticate my account, please help. I don’t know why you need to do it when I have already purchased tickets from you. I am potentially going to miss out on tickets because of this, it’s disgraceful.
@TicketmasterCS@VertuMotors@TheCoopLive hi!! PLEASE can I get a refund for double-booked parking tomorrow night for @gorillaz night 1!! Literally just bought a spot in Orange forgetting I’ve already bought one in Blue 🙄🤯🤬… can you help please!!!
Event tickets being held at the venue for collection on the night of the show?
Please see our page for info on what you will need in order to collect>>>
bit.ly/3SQINuj
@PaulRich231 Presales have to be signed up for in advance. If you're eligible for presale you would have access to this sale, or have received an email with a link. Please follow this in order to book tickets. Thanks. - JM
If the transaction is showing as pending this will mean that the booking did not complete. The pending charge will usually drop off the account by the end of the day, but can take a bit longer on occasion. The amount should then reflect in your total balance once it does. Thanks. - JM
@TicketmasterUK I was in middle of purchasing 4 tickets plus one meet and greet. Came to pay and said no meet and greets left. Then I had to remove and got kicked out and now get this. Please help.
@Blondybear1994 Hi, if you're eligible for presale you would have received an email with a link. Please follow this in order to book tickets. Thanks. - JM