Amazon

@varunkarthi We're so sorry to hear your chat isn't going well. Can you please confirm the country marketplace you use? Examples are .com, .uk, .ca. We're here to help! -Emily

@amazon Its been a worst experience with support chat agent keep on transferring without any resolution almost for 3 hours

Hi, we're sorry to hear that this experience with your delivery, We'd still like to ensure this is escalated for you, but we needed some more information to assist you further. Please use this link:amzn.to/4vKmWFt to connect with a member of our team who'll be happy to help. The link will expire in 60 minutes. -Ahmad

@amazon can you please ask your people not to throw my stuff around? I’m sorry if they’re not happy, but I did pay for these items. ring.com/share/6458db1a…

@tyler60263421 @tyler60263421 Hi. We're sorry to hear about the poor experience. So we can better assist, please connect with us via DM here: amzn.to/4gNlezm. For security reasons, please don't include any account or personal details in your response. -Cole

@amazon when you subcontract delivery drivers it should be a requirement that they are not a complete LUNATIC. This idiot almost hit me and my kids then flipped me off when I yelled at him. Well over 60mph in a 25 in Denair, CA before he blocked road with his car and door 🤯🤦‍♂️

@MikeAndTheMouse Hi. Hi. We're sorry to hear about the poor experience. So we can better assist, please connect with us via DM below. For security reasons, please don't include any account or personal details in your response. -Cole x.com/messages/compo…

@amazon - extremely disappointed that your shipping and your customer service have fallen way short of expectations. So many changes, yet you charge the same price. I have an order that was supposed to be here on Friday, and it's still not here. Says it's going to be delivered today, but it's not even out for delivery. What gives with you guys lately?

@jackeelantern Hi. We're sorry to hear about the poor experience. So we can better assist, please connect with us via DM here: amzn.to/4fNu6Tx. For security reasons, please don't include any account or personal details in your response. -Cole

Wtf do I have to do to talk to a human @amazon ?!!!!!

@rgaspo2005 Ciao, ci spiace per il ritardo nella consegna. Ti è stata fornita una tempistica entro la quale avresti ricevuto aggiornamenti? Puoi risponderci tramite messaggio privato. -Roberta x.com/messages/compo…

@amazon Buongiorno si richiede urgente assistenza per consegna IT3374969531 che non è stata mai consegnata in data 17/07. Aperta procedura telefonica di verifica ma ancora nessun riscontro. Trattasi di regalo x i 60 anni. Attendo riscontro urgente pena apertura pratica legale.

@HerSolSnatcher Hello. We're sorry to hear about the poor experience with your delivery. We’d like to help you with this, please reach out to us via DM. We'll do our best to assist. Further, please don’t share any personal information. -Shanta

// fucking @amazon needs to get their shit together! They literally delivered my package to the wrong address. I went to the house where it was delivered and no one’s answering the door and I can’t see the package anywhere. Mind you, these people who live in these house aren’t

@treschicstyle @treschicstyle Hi. We're sorry to hear about the poor experience. So we can better assist, please connect with us via DM here: amzn.to/4wbS2a0. For security reasons, please don't include any account or personal details in your response. -Cole x.com/messages/compo…

Dear @Amazon Is the type of behavior you condone. A driver terrorized my community yesterday driving erratically and stopping in the middle of the street to deliver packages. After yelling and cursing at residents, I was able to capture a photo of him while on his tirade.

@dineshgudla Thanks for letting us know. We can confirm we've received your details, and will be in touch shortly. -Christie

@amazon Thanks Christie, I have shared the necessary details as asked.

@amazon I'm reaching out regarding an issue even after several calls with customer care; I have not received 200$ amazon gift card after I have received my credit card that I applied using the amazon.com/primevisa26 Would appreciate if you can help me on this request at earliest

For security purposes, we're unable to access personal or account details via social media, however, we'd like to escalate your concern for review. When you have a moment, please share all relevant details, including your social media username exactly as it appears online, here: amzn.to/4bz8atN. Once your details have been received and reviewed, you'll receive an email that you can view here: amzn.to/4bz8atN. We hope this helps, and if we can assist you with anything else in the future, please let us know. -Christie

@amazon @amazon I have followed multiple time so far regarding my concern but have not got any resolution so far, the last update on 13th July was to wait for 24 to 48 hours but it is close to 4 days. Help would much appreciated !

Hi there, we're sorry to hear about this frustrating issue you're experiencing with submitting and viewing customer reviews. Please connect with our support team by following the steps linked here: amzn.to/4vzbeNA, listed near the bottom of the page. We hope this helps. -Ava

DO NOT write any reviews for @amazon #Amazon !!! their system flagged me as spam for writing 2 good reviews on trash bags and a nail lamp and now my ability to view reviews is LIMITED and its telling me i have to request to view more & wait 5 business days. absolutely rediculous

Amazon's new smart delivery glasses are like a wearable AI assistant for delivery drivers. 👓 These innovative AI-powered glasses put everything a driver needs directly in their line of sight: package scanning, walking directions, proof of delivery, hazard detection, and more. All without ever pulling out a phone. Hundreds of Delivery Service Partner drivers helped design these glasses from scratch. Here's how they're making deliveries safer and more seamless. ⬇️

.@AmazonLeo and @hero_telecoms just signed an agreement to bring fast, reliable satellite internet to areas of South Africa where existing broadband can’t reach. The service is called Evry, and it will be offered by Herotel and powered by Leo. Proud of the teams making this happen. This is what the work is all about.

@Connel774 We're sorry that didn't work as expected. As an alternative, when you have moment, please submit details here: amzn.to/4w86AHI, and someone from our own team will be in touch to escalate this further. -Pádraig

@amazon This was unsuccessful, this is becoming a nightmare.

@amazon worst experience to date. Item delivered on the 12th July but then taken away by the delivery driver as they said it’s the wrong package. I don’t have my order. Impossible to get a solution with the way the website/app is designed. Items were for holiday! Terrible service

@Connel774 Thanks for letting us know. We'd like to have a member of our own team look into it. Please reach out to us directly here: amzn.to/4w2SZRH. Someone is currently standing by. Please note that this link will expire in 1 hour. -Pádraig

@amazon Your X page does not give me the option to DM you.

@wrench00O Hi. We're sorry to hear about the damaged item. You can review return, refund, or replacement options here: amzn.to/NAReturns. We hope this helps! -Cole

@comics_jeff @amazon My asterios pylop dusk jacket came torn and crumpled

Thank you @amazon

GPT-5.6 Sol, Terra, and Luna from @OpenAI are now generally available on Amazon Bedrock. Three tiers of intelligence, from flagship reasoning to fast inference, running on Bedrock's next-generation inference engine built for high-performance, security, scale, and reliability. go.aws/4wkhHNX

We understand your concern, and we appreciate you reaching back out to keep us posted. Within the next 60 minutes, we ask that you please reach out to us again here: amzn.to/4w6TRVM. Once connected, we'll be able to look further into your concern as we'll have access to your account. Please be aware this link will expire in 60 minutes. -Rhonda

@amazon @amazon I have reached out to customer care last wednesday/thursday and they have said that I shall receive the gift card in about 48-72 hours and it has been more than 96 hours but no response yet. Not sure if Amazon is serious enough

@Badass_Pisces We can understand the frustration, and would like to take a closer look into this with you. So we can best assist, please dm us below and be sure not to include any personal information until we can provide next steps. -Gayle x.com/messages/compo…

@amazon Wrong 🙂‍↔️ Just wrong! Items were supposed to arrive yesterday, they haven’t even shipped so they were never coming today either & there’s no telling IF they’ll ever arrive 😑