Amazon

Hello! It's never our intention to let you down, and we're sorry to hear you've experienced trouble with a recent refund. Without sharing personal or account details, please DM us on our @AmazonHelp account here: amzn.to/438SkkX. We'd like to escalate your concern for review. -Rhonda

@Amazon you have to do better with your customer service. Over 3 weeks of trying to get a refund and constantly getting different and incorrect info.

Want to learn more? Tune in to Making a Mind, available wherever you get your podcasts. 🎙️

If a model is 50% reliable, it's 0% useful. Michael Giannangeli, Head of Agentic AI at Amazon Nova, breaks down one of the hardest problems in agentic AI: reliability. Models need to match or beat human performance, or they won't get adopted. To close the gap, teams are building an ecosystem of reinforcement learning "gyms" where AI agents can hone their skills. Think of it like a virtual training ground where agents practice tasks through trial and error, building reliability one rep at a time. 💪

LET'S GO. The 2026 Thursday Night Football lineup is officially here. Exclusively on @PrimeVideo. 🏈🔥

Statement from Amazon MGM Studios: “The search for the next James Bond is underway. While we don’t plan to comment on specific details during the casting process, we’re excited to share more news with 007 fans as soon as the time is right.”

@GabrielAnd33553 Debido a que la cuenta está bloqueada el único medio de atención disponible es por vía telefónica al número que aparece en el enlace que te compartimos anteriormente. Puedes ver detalles del proceso para recuperar la cuenta aquí: amzn.to/4f56Mlt. -Rosy

@amazon Puesto que el valor de la compra fue debitado de mi cuenta y tampoco ha llegado el pedido

@amazon Solicito de la manera mas atenta se me genere un link o un acompañamiento para realizar el desbloqueo de mi cuenta de amazon, puesto que entre los días 10 al 14 de abril realicé una compra y me bloquearon el usuario, además el pedido no llegó 3103552501

@Bandlero We're really sorry for any inconvenience. We understand this is frustrating and want a member of our team to look into this. When you have a moment, please share the details here: amzn.to/49vIsFu. -Chloe

@amazon After being an #Amazon Prime subscriber for probably 20+ years, I am to the point I'm ready to cancel and cease my business with Amazon forever. The CS is HORRIBLE and a nightmare. Why pay for Prime shipping when it never arrives or goes missing. Amazon breaching contract.

Horrible experiences with @Amazon #Scamazon in Kansas City - orders being abandoned by drivers at random addresses & undelivered and Amazon gives the bull that they can't do a refund of your money or a replacement until you wait 24-72 hours. I'm not a loan source for Amazon.

@pushpakmohley23 Hey, there. Please reach out to us here: @AmazonHelp account here: amzn.to/4uQqOEQ, without sharing personal account information. -Xena

@amazon I have called your customer service twice over two days trying to use my reward points to shop. I have been given assurances that I should wait for 24 hours after my 1st call and 2 hours after my second call before trying again. Unfortunately issue is still not resolved

Hola. Un gusto saludarte. En primera instancia te pedimos por favor no brindar información personal o de tu cuenta (como números de pedido, números de seguimiento, teléfono, correos, direcciones, etc.) por medio de redes sociales por motivo de seguridad. Si la cuenta se encuentra bloqueada, sugerimos verificar que hayas recibido un correo con indicaciones para el desbloqueo. En ocasiones, la notificación puede alojarse en Correos no deseados o Spam. -Nik M.

We’re bringing together @amazon's AI shopping assistant, Rufus, and Alexa+ to create Alexa for Shopping. Super powerful assistant with context from Alexa. Rolling out starting this week and free for all Amazon customers. Details here: aboutamazon.com/news/retail/al…

@sophienovus Hello! We've replied to your earlier post. -Max

@AmazonHelp hey i just got charged for a package i cancelled last week that is just now being shipped and i can’t cancel or start a return for it now because it shipped

We're sorry to hear about the cancellation. We'd like to have it looked into by a member of our team. When you have a moment, please reach out to us by messaging us directly here: amzn.to/4dkVXZM. Please don’t share any personal or account details yet. We'll do our best to assist you. -Max

@noneofthesecand Thank you for sharing your feedback. Please don't hesitate to reach out to us for any future questions or concerns. -Noor

@amazon When I search for something, you put that GARBAGE in the results. I. Do. Not. Want. It. Consent is key right? Stop raping my app with Rufus. No means no. It won't help me find ANYTHING because all I'll do is one star ANY product it names out of spite and say "bc Rufus".

@amazon STOP WITH RUFUS! NO ONE WANTS RUFUS! I WANT TO SEARCH FOR ****ING PRODUCTS! I DON'T WANT RUFUS SPAMMING ME!

We understand your concern, and we're sorry to hear you're experiencing difficulties with Rufus. You can still search by typing a product name or keywords in the search bar. Rufus and search work together to answer shopping questions and find relevant products. You can learn more about how you can provide feedback on Rufus here: amzn.to/3OXVipf. -Noor

@amazon This but "you're" instead of "he's". Not YOU specifically "-Chloe" but Amazon.

BREAKING NEWS: Amazon 30-minute delivery is here. ⚡️📦 Amazon Now is a new ultra-fast delivery service bringing thousands of items—like fresh groceries, household essentials, last-minute necessities, and more—to your door in about 30 minutes or less. It's available today in dozens of U.S. cities, including Atlanta, Dallas-Fort Worth, Philadelphia, and Seattle, with plans to expand to tens of millions of customers this year. To deliver in minutes, Amazon Now uses a network of smaller fulfillment locations strategically placed close to where customers live and work, reducing delivery distance and enabling faster delivery times. Prime members pay $3.99 per order. Visit amazon.com/now to check availability.