Cornishware

@Jamie_Wertheim Apologies for the delay replying, I can see your order was dispatched on the 6th. Any further issues please do email customerservices@tggreen.co.uk

@cornishware order 1000094204. Order made on 26th September still showing as processing? Please could I have an update? Thank you.

@Kernow_Girl @KarinaRickards Very sorry to see this. Please email your order details to customerservices@tggreen.co.uk and we’ll be able to sort replacements.

@KarinaRickards @cornishware

@AndyBurden7 Production is currently being repatriated to the UK, but it’s a long process. You can see the journey we’ve been on at cornishware.co.uk/historyofcorni… If you have a product you’d like exchanged to a UK version email us and we’ll do our best to help.

We were thrilled to see our client @cornishware featured on #GBBO last night. From mugs to bowls and teapots – you can see its iconic stripes dotted all around the famous Bake Off tent. We’re incredibly happy to have secured this opportunity!

@hellogarth Apologies for delay replying, if you still require help head to the live chat on the website or email Beth on customerservices@tggreen.co.uk & she’ll be able to help

@cornishware Good morning. I’m having an issue tracking my order. I was wondering if I was typing it in wrong or if it was a broken link I was sent. Any assistance would be greatly appreciated. Thanks.

@Sazzy__Sandra I’m afraid we don’t get involved in resale but you can find lots of collectors groups on Facebook that will be able to help identify and possibly purchase old items. 💙

We got the full @cornishware experience last week thanks to the incredible @KarinaRickards! It was great to see, first hand, the love and care that goes into each individual piece, handpainted by the talented team in the South West.

@kaihendry Hi there, sorry to see a size anomaly. Please can you contact customerservices@tggreen.co.uk and Beth will be able to advise and resolve.

@cornishware three cups.. different sizes. Explain!

@christi04209659 We’ve sent you a private message so we can look in to this further.

@cornishware I phoned them , customer service did not contact me .

@cornishware placed an order for yellow white striped items heard nothing since shows processing tried going on main shop site

@christi04209659 I understand customer services have now replied, apologies for the delay 💙

@cornishware Hi I have emailed and FB messenger to you no reply 🤔🙄

@claredavies2 Hi there, apologies, please email customerservices@tggreen.co.uk with your order details and Beth will resolve for you ASAP

@cornishware Hi,I ordered a yellow butter dish. The parcel arrived today but only includes a lid. Can you tell me when the rest of my butter dish will arrive please? Clare Davies

Good morning on this sunny Saturday! Today's featured lot is a beautiful blue tea set for 4 from @cornishware @KarinaRickards You could be the lucky owner of these iconic #Cornish kitchen essentials: 1 x Large Betty Teapot 4 x Cups and Saucers 4 x Side plates 1 x Medium Jug

@rumbledolly Apologies for the stress, it was manic at Stripey HQ too! The website - which increased capacity for the launch - just couldn’t cope with the numbers. We’re looking in to how we can improve things in the future. The items will return as standard items in the next few wks 💛

Trying to get a yellow @cornishware mug and the website keeps crashing for me - who knew kitchenware could make one so stressed?

@jacquistephens5 We’re sorry we don’t have any spare lids for the jars. You may find one on eBay or similar reseller sites. 💙

@cornishware hi do you stock a replacement lid for my coffee jar .i noticed that the lid has a chip in it ?.i inherited the jar from my mum

To celebrate National Apprenticeship Week last week @cornishware spoke to The Guardian about how taking on apprentices from Yeovil College has helped them meet rising demand, with the iconic British pottery seeing a 110% increase in sales in 2020. Check out the interview here.

@christi04209659 Hi there, sorry you’ve struggled to get a reply. Customer services is available on customerservices@tggreen.co.Uk or live chat on the website (blue button bottom right of the website.) Or give Beth a call on 01749880992. 💙

@AliLyons9 @cornishware I’ve been trying to order or find help seems customer service are not available or don’t reply 😢

@cornishware I have tried to contact you to discuss my recent order - I ordered Pasta Bowls and have been sent Cereal Bowls. I would like them replaced if that’s not possible I need a refund as the pasta bowls are more expensive

Win Love in a Mug ❤️ We've teamed up with the gang at @cornishware to give you a chance to win their Valentine's Special Mug as well as our Strawberries & Cream Tea. Head over here to enter now! dorsettea.co.uk/competitions/w…

@AliLyons9 We aim to reply to all emails within one working day so not sure what has gone wrong. I’ll send you a private message so we can resolve

@cornishware I have - it’s been almost 2 weeks and nothing