@biondiclaudio4@olesovhcom Hanno pubblicato successivamente sulla pagina i nuovi blocchi. Si vede che il tuo ancora non è pUbblicato poi appena finiscono quelli al quinto piano passano a quelli del terzo piano.
@olesovhcom I repeat a question hoping to have an answer.
why do i see this information in my panel?
Strasburgo (SBG3) - Francia
Rack
S332A07 DOWN
ID del server
1266953
Rack S332A07 doesn't exist and you said that all 61e and 62e should be migrated to Rack 350 or Rack 351. Is a mistake?
We have a major incident on SBG2. The fire declared in the building. Firefighters were immediately on the scene but could not control the fire in SBG2. The whole site has been isolated which impacts all services in SGB1-4. We recommend to activate your Disaster Recovery Plan.
Update April,19 11pm
SBG1/E > SBG3
If you see the rack in «green », it means all servers «ping» but it doesn’t mean «work is done». We need to restart the server in «internal rescue» then work on each server, change the setup, and test it. example: s351A03 we are still on it
Update April,18 12am
BM:
SBG1/E > Croix > SBG3
- Floor 5: all servers are there and we fix the issues, rack after rack, 24/7
- Floor 3: first racks comes by Tue
VPS:
- restart SBG2 in SBG3, case « no paid backup ». new HW will be in SBG3 in 10 days
If you have a request, DM me
@kikko85dj@olesovhcom ciao. Da quando vedi questa informazione sul pannello del rack S351A02? noi vediamo data center SBG3, ma ancora il vecchio rack di SBG1.
Update April,14 10pm
SBG1/E > Croix > SBG3
5 racks are UP (using internal-rescue). We are coding all the scripts to detect and (re)setup the servers in the racks / vRacks. Example: sometimes eth0 is eth1, and eth1 is eth0, depends on the motherboard, the cables. Nightmare.
@ovh_support_fr After one month it’s incredible. The Italian support is totally useless, I need to know when the server located in S351A02 id 884027 will be online. Thanks
@olesovhcom Octave your updates are useless this way. Our work is ruined. We have been down for over a month and you do not give us hope in your work. We need clearer and more precise information. You are a technician like us, leave these communications to the politicians.
Update April,12 7pm
SBG1/E > Croix > SBG3
2 racks are UP. It’s slow. Should be faster soon. For the moment, we are working on the Floor 5. Soon the extension of Floor 3 will be ready for the additional racks from SBG1/E and we will have more people working in the same time.
Update March,11 10pm
1/2
pCI
we are close to finish all the stuff on the Public Cloud. If you see the things that don’t work for you, pls DM me.
SBG1/E > Croix > SBG3 (aka nightmare)
First rack is UP.
Update April, 10 10am
4/5
BM
SBG1>SBG4
done
SBG1>SBG3
It’s a nightmare .. next wk only, first server will be UP. All servers are cleaned and tested, but it takes time to reassemble the racks .. a huge tetris.
Update April,8 8am
1/3
BM
SBG1/E > SBG3
30% of servers are in SBG3. we restart 1by1 rack / server (IPMI / vlan / ip / vRack)
SBG1/AD > SBG4
Almost done, except 55 servers.
SBG2+SBG1/BC > GRA
we are assembling all the servers needed to deliver all destroyed servers in GRA