123 Reg Help

@mattmooey Hi! We're sorry to hear the wait was longer than expected. We'd be more than happy to help via chat (daily 9am-7pm) or phone (Mon-Fri 8am-10pm), and you may find weekdays a touch quicker. Please do reach out again, and we'd be happy to help: 123-reg.co.uk/contact/

@123regHelp @123reg So you no longer use ticketing for issues? I'm not waiting on chat any longer. 16 minutes is taking the piss. I'll be moving all my domains

@dubpl8z Hello! We are sorry to hear about the trouble here. Please reach out to our colleagues from the Care Team, and they will gladly assist: 123-reg.co.uk/contact/. Our support is available by phone Mon-Fri from 8:00 AM - 10:00 PM, and by live chat every day from 9:00 AM - 7:00 PM.

@123reg any way of getting support for an SSL installation supplied by you and installing on a site hosted by you? No chat link is active and the phone line is ringing out. JSON error when installing

@elcockblock Hello and thank you for reaching out. We would recommend getting in touch with our Care team, and they will gladly review this with you: 123-reg.co.uk/contact/.

@123regHelp I’m looking to get the domain squirrelhomes.com which you have parked in your registrar. What is the process of domain acquisition?

@DerekColley_ Hi there! We're sorry to hear about the trouble you had, and we'll be sure to look into it - but we're really glad our team got the renewal sorted for you in the end! If there's anything else we can help with, please don't hesitate to reach out: 123-reg.co.uk/contact/

Shout out to 123-Reg. Today I had an unexpected domain auto renewal - they don't send reminders... 😡 jumped on the chat - chat crashed multiple times 😠 - did i mention the chat crashed again...?! Anyway, they sorted it 😅 @123reg @123regHelp

@richardmclarke Hello and thank you for reaching out. We are sorry to hear about the trouble here. We would recommend getting in touch with our Care team, and they will gladly review this with you: 123-reg.co.uk/contact/.

@123reg I moved my domain to you 3 days ago. Your system deleted my NS values so I have had no emails for 3 days. Your support is taking ages to fix it. What can I do? All my family can't send or receive emails.

@TrendsTargets Hi, thank you for reaching out. We're sorry to hear about the trouble here. Our live chat is available daily from 9am to 7pm - please try getting in touch with our team again, and they'll gladly look into this for you: 123-reg.co.uk/contact/

@HanSolo_1984 @123regHelp They do seem to have replaced "Award Winning Support" with absolutely nothing!

We're receiving reports of a phishing email subjected "Your account has been temporarly suspended" Please be aware of this email and do not click any links. For more information, please check out our status page: 123-status.co.uk

@HanSolo_1984 As much as we'd love to help here, this needs to be looked into by our Care Team. While we no longer offer customer-facing ticketing, our team can happily raise a ticket for you via live chat, so our technical teams can investigate further.

@123regHelp Where do I raise a ticket man? I don’t want to wait for live support I don’t have time for this. Just give me an email where I can send you my request. It take 30 seconds

@HanSolo_1984 Hi, thank you for reaching out. We're sorry to hear about the trouble here. Our live chat support is available daily from 9am to 7pm, and our team will be happy to look into this for you or raise a ticket for further investigation: 123-reg.co.uk/contact/

@123regHelp Your service is shit. Send me an email where I can email you. You removed my domain name and website and I want them restored. Send me an email you retards. I do t want to call you. You don’t even have a case management system to open a fucking ticket

@jay18170051 Hi, thank you for reaching out. We're aware of a short issue affecting account access yesterday, which has since been resolved: status.123-reg.co.uk. We're sorry for any inconvenience. If you still need help, our Care Team is happy to assist: 123-reg.co.uk/contact/

@marston_henry Hello and thank you for reaching out. We would recommend getting in touch with our Care team, and they will gladly review this with you: 123-reg.co.uk/contact/.

@123regHelp I've just read an email from 123-reg telling me that my email is going to be updated on 7th May 2026. Has the updated taken place? Was there something I should have done about it? It still seems to be working OK so presumably done in the background seamlessly.

@MichaelBlich Hi, thank you for reaching out. We're sorry to hear about the trouble here. In that case, the best option may be to proceed with Account Recovery, where our team could assist you in regaining access. Here you can find the Account Recovery form: supportcenter.123-reg.co.uk/accountrecovery.

@123regHelp Hello, I need help recovering my legacy TSOHost account for divinescienceprayer.com. The email on file is outdated and I cannot access it. Please DM me.

@ERichardw Hello and thank you for reaching out. We would recommend getting in touch with our Care team, and they will gladly review this with you: 123-reg.co.uk/contact/.

@123regHelp I have a client who wishes to know how to get control of a domain I manage for him should anything happen to me. Please advise. Thanks

@societyoffew Hello and thank you for reaching out. We are aware that some customers experienced intermittent issues accessing their products. This has been resolved, and things should be improving. If you still have any problems, please reach out to our support team: 123-reg.co.uk/contact/.

@123regHelp would you be able to provide a feature on my account, called being able to use and access my expensive hosting I pay for ?

@Benne34815Colin Hello and thank you for reaching out. We are aware that some customers experienced intermittent issues accessing their products. This has been resolved, and things should be improving. If you still have any problems, please reach out to our support team: 123-reg.co.uk/contact/.

@123regHelp Hi My account authenticates successfully, but all product management endpoints fail after login across all devices and browsers. The product dashboard loads,but Manage functions return missing-page errors. I believe this is a broken entitlement/account mapping issue.

@yann_maenden Hello and thank you for reaching out. We have checked and the requests shows as completed on our end. We have asked our colleagues to resend their last email, which includes the necessary next steps.

@123regHelp Case # 01372875 - it's been 4 weeks guys !!!!! What's happening ?

@Johncollie63978 Hi, thank you for reaching out. We're sorry to hear about the trouble here. In that case, the best option may be to proceed with Account Recovery, where our team could assist you in regaining access. Here you can find the Account Recovery form: supportcenter.123-reg.co.uk/accountrecovery.

@123regHelp I haven't got access to my account, you sent me an email recovery to my email but when I try to log on it states there's no account associated with your email. Yet I've been charged £129 🤷

@ISkiMore199546 Hi, thank you for reaching out! For guidelines and limitations on TXT records, please visit our support article here: 123-reg.co.uk/help/add-a-txt… . If you need any further help, our Care Team is happy to assist: 123-reg.co.uk/contact/

@123regHelp Do you have a characters limit in DNS Record Txt

@Nathanticehurst Hi Nathan, thank you for the update. We've passed this along internally and our team will be reaching out to you via an alternative email address we have on file.

@123regHelp @SarthakSui07 Thank you, currently my inbox is denying incoming and outgoing emails, I have sent my personal email to your colleagues if they need it. The site is still down and I can't be reached on the email. You have my phone number and email to contact if needed.

Well my first tweet and it's a complaint. I wake up with no website and no email. @123reg @GoDaddy I Paid 5 years upfront and my account on 31/3/26 . No phone lines as it's the weekend, no live chat as they removed my account, no email as it bounces back. Urgent resolution needed

@SarthakSui07 @Nathanticehurst Hi Nathan, thank you for reaching out to us. We're really sorry to hear about the trouble here. Your case has been forwarded internally, and our team has been in touch via email regarding next steps, so please keep an eye on your inbox.

@Nathanticehurst @123reg @GoDaddy Hey Nathan, saw your site has been down with the GoDaddy/123reg mess — that's incredibly costly. We specialize in fast, reliable migrations and hosting setups for businesses like yours so this doesn't happen again. Happy to audit and get you stable quickly if you're open."

@JTazzyUK Hi, thank you for reaching out. We're sorry to hear about the trouble here. From our end things are loading as expected, but if the issue is still affecting you, please reach out to our Care Team at 123-reg.co.uk/contact/, and they'll gladly investigate this further.

@123reg Some really poor support today, so the completexbox.co.uk site has been spiky for loading the past 24 hours for all visitors not just me. Get told it's my ISP, that does not seem like a logical/tech support answer. 🤔