@cathaypacific wow 3 automated replies...I guess we don't even get someone who can make a decision just a robot.
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Joleen
1.9K posts
Joleen
@2Munkis
Brand Manager for Dom Perignon & Ruinart, Alumni of the amazing LUXE City Guides. Seeking the seamless experience. Lover of all period dramas.
Singapore Katılım Temmuz 2010
146 Takip Edilen261 Takipçiler
@cathaypacific can't even express the frustration. Took credit card details, confirmed fllt then a month later said to me- oops sorry
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@cathaypacific don't we deserve to speak with someone who can truly resolve issues and actually deliver customer service?
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@cathaypacific called in dozens of times to resolve issue I only get the outsourced customer service who can't do anything except say sorry
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@cathaypacific FAIL Marco Polo cust serv fgt to confirm flt. Now Grandma can't come back for birth of first grandchild. Sorry doesn't cut it
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@cathaypacific wow you new cust service really effed up the bookings recently! Took my money and miles then no booking? FAIL!
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Joleen retweetledi
.@NRA you should blush with shame today. The souls of those 20 children have felt your fire.
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Making of Magic: Dom Pérignon & David Lynch Giftbox luxury-insider.com/luxury-news/20…
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