2talk Network Status

Most services should be restored now. Please follow status.2talk.co.nz for further updates.

Major incident. Engineers are working hard to restore. Please follow status.2talk.co.nz/incidents/1576… for updates

[Scheduled] Chorus UFB Handover Migration Part 2 (#130140) From 2023-05-12 06:00 NZST To 2023-05-12 06:30 NZST We will be migrating Chorus UFB customers to upgraded handovers for the regions below: Paraparaumu Blenhe… status.2talk.co.nz/incidents/1301…

[Scheduled] Chorus UFB Handover Migration Part 1 (#130139) From 2023-05-11 06:00 NZST To 2023-05-11 06:30 NZST We will be migrating Chorus UFB customers to upgraded handovers for the regions below: Nelson Rotorua Ta… status.2talk.co.nz/incidents/1301…

[Resolved] Porting Delays (#129372) Closing - Spark are potentially still dealing with some back log at their end. BAU for 2talk. Thanks for your patience. status.2talk.co.nz/incidents/1293…

[Update] Porting Delays (#129372) Spark automation back online, services are operational however backlog is still clearing. Thank you for your on-going patience. status.2talk.co.nz/incidents/1293…

[Update] Porting Delays (#129372) Spark are still experiencing ongoing issues with no target date/time for restoration yet. We do not expect any porting to be completed today. Will provide updates as we receive them. T… status.2talk.co.nz/incidents/1293…

[Update] Porting Delays (#129372) Unfortunately this issue appears to be fairly far reaching, limited systems are back. Therefore, please be aware no ports to be completed today. https://www.nzherald[.]co.nz/business/… status.2talk.co.nz/incidents/1293…

[Update] Porting Delays (#129372) At present still cannot port anything. Slowly things are coming back but not the ability to action porting. status.2talk.co.nz/incidents/1293…

[Issue] Porting Delays (#129372) System issues with Spark mean that no ports are currently being processed. Fault is currently under investigation. We will provide an update as soon as we hear from Spark Number Portabil… status.2talk.co.nz/incidents/1293…

[Scheduled] WL Voice Host Maintenance (#129237) From 2023-04-30 16:30 NZST To 2023-04-30 17:00 NZST During this maintenance window updates will be implemented on the WL voice cluster. Hazard notification only, no impact … status.2talk.co.nz/incidents/1292…

[Retroactive] WL Calling Issues (#128838) There was a problem with some WL calling this morning, engineers have resolved. The cause was a fallout from this mornings planned work. Tests and monitoring did not pick up this… status.2talk.co.nz/incidents/1288…

[Retroactive] UFB Service Interruption Enable (#127888) We observed a brief interruption to service on Enable connections at this time. Engineers identified the issue and resolved. status.2talk.co.nz/incidents/1278…

[Scheduled] Planned Work - Network Maintenance (#127822) From 2023-04-27 01:00 NZDT To 2023-04-27 05:00 NZDT Network upgrades are being preformed during this maintenance window. No impact is expected during this work du… status.2talk.co.nz/incidents/1278…

[Scheduled] WL Voice Host Maintenance (#125412) From 2023-04-04 00:00 NZDT To 2023-04-04 00:10 NZDT During this maintenance window updates will be implemented on the WL voice cluster. Hazard notification only, no impact… status.2talk.co.nz/incidents/1254…

[Issue] Mobile Calling issue - Spark (#124049) Spark are advising: Mobile customers may be experiencing a degradation of service since 15:22 This is affecting some calls being made to Spark Mobiles and service for som… status.2talk.co.nz/incidents/1240…

[Scheduled] UFB Handover Hardware Replacement (#123099) From 2023-03-30 00:00 NZDT To 2023-03-30 03:00 NZDT Planned work will be undertaken on the morning of the 30/03/2023 to replace a core network device, there is an e… status.2talk.co.nz/incidents/1230…

[Monitoring] Broadband issues (#122333) Most affected connections appear to be back online now, and the broadband network is operating as expected again. Engineers will continue to the monitor the situation. If your co… status.2talk.co.nz/incidents/1223…

[Investigating] Broadband issues (#122333) We are seeing connections coming back online. We are continuing to investigate and monitor the situation. status.2talk.co.nz/incidents/1223…

[Investigating] Broadband issues (#122333) Engineers have identified issues which they are working to urgently fix. There is no ETR at this stage - but we will continue to provide updates here. status.2talk.co.nz/incidents/1223…