365Tickets

@sineadajay Hello, We’re working through our emails as quickly as possible and will respond ASAP. Thank you for your patience!

@Ciarn59438528 Thank you. I see from your subsequent reply that your tickets are for Walt Disney World. Unfortunately Disneyland California has not offered any extensions on tickets.

Tomorrow night 8pm @itvMLshow LIVE. If you want to suggest a question whether on coronavirus finances or owt to do with saving money, just tweet it in reply with the #martinlewis

@Irishmacliam Please can you DM us your order reference number? Thank you!

@la_jupiter8 Please DM us your order reference number and I’ll take a look at it tomorrow.

@365Tickets @365Tickets If an attraction venue remains closed (18th of April), would I be able to obtain a refund of the ticket purchased through your organisation please? Unfortunately I still haven’t had a response to my email to your team. Thank you. 🙏

An Insider’s Guide to the Museum of Modern Art, New York blog.365tickets.com/an-insiders-gu…

@tomcybernat Please can you DM us your order reference number.

@365Tickets Never booking tickets through a third party again,especially 365tickets, they get refunded from the company they bought the tickets from, and you get nothing.

@alekbiskup We do not have your money. We have paid Disney for your tickets.

@365Tickets So people who paid before are in loss of few hundreds pounds , how is that acceptable? People lost their jobs and you just keep people’s money !?! What an awful company , and terrible customer service , what a joke ! Refusing refunds in this worldwide problems we are all in

@365Tickets so I asked for refund in my Disneyland California tickets refund as won’t be able to go there before expire date since our holidays got cancelled,you are not helping with refunds or extensions,you are asking to go through insurance!

@alekbiskup Orders after 10th March weren’t processed. Therefore we were able to cancel and refund them or process the tickets when the customer requested.

@365Tickets So people spent loads of money and not able to get their money back , as due to pandemic cannot go ?!? You offer refunds to people who booked after 10th March means it was obvious there was a pandemic but to people who bought before and had no idea , cannot get refund?

@alekbiskup Unfortunately, Your tickets had been processed in Disney’s system already which makes them non-refundable and non-exchangeable.

@365Tickets how comes you offer refunds for whoever booked after 10th March , obviously these people knew they shouldn’t be booking, which some who booked in January to go April are not able to get refund, how awful and customer service is shocking, I want refund on the tickets !

@tomcybernat Hi Tom, How may I help you?

@365Tickets can you follow me please.

@tinadeveney Hi there, Please be advised we are experiencing an extremely high volume of requests and would ask for patience at this time. Our customer service team are working through every email.

Fetch is a fantastic initiative by @dwedwards and the team @365Tickets An online marketplace for local businesses. Check it out if you haven’t already >> Fetch.je #ecommerce #supportlocal #keepitlocal #communityspirit

@sarahlynnmullis Hello, Please be advised we have experienced an unprecedented number of emails and we’re working through them as quickly as we can. We ask for your patience at this time.

@365Tickets Booked 2tickets for Aquatrek Lost Chambers in Dubai for 28/03, now closed. Atlantis said to contact you to process the refund. You said 10 days ago you need their confirmation, no update or reply to my follow up since.Why are you holding onto my payment? Disappointed

We're pleased to see brand new online store Fetch launch today. @365Tickets and @dwedigital have collaborated to give Islander's restaurant quality food, essential & luxury products delivered direct to your door. Read here: bit.ly/2xouVjX and check out Fetch!

@tinadeveney Hello, We are receiving an unprecedented number of emails and working through them as quickly as we can. Please be patient and we will respond as soon as we possibly can. This is a challenging situation for everybody.

@a_dnvn Hi there, We’re experiencing unprecedented numbers of emails and will respond as soon as we possibly can.

@Banjo_Jones Hi, We’re currently waiting to hear from the supplier and this may take longer than usual due to the unprecedented situation. We’ll be in touch as soon as we have an answer for you.

@365Tickets Good afternoon just wondering if there was any update on this, still haven't received any response to my email from last Saturday

@365Tickets Hi I wonder could someone please assist me with an existing booking, not having luck with email and the live chat, thank you

@Banjo_Jones Hi, I'm really sorry there was a mixup our end and your email unfortunately wasn't responded to yet. I'm clarifying the situation and will get back to you as soon as I know more.

@365Tickets Thanks for your reply, just checked my email there again and there doesn't seem to be any reply in inbox, nothing since automated reply on March 14th