365games

@SmeggyWotsit Hi, Thanks for getting in touch, I am very sorry to hear this, Could you send us a pm with the order details? So that we can get this look into for you! Thanks Carson :)

@Akilby611 Hey. Can you please send us a dm with your order details? Then we can look into this for you :) - Natasha

@LilRecordGirl Ah no problem! If you need anything else please don't hesitate to get in touch :) - Natasha

@toootyfruity Hey. I can see you've been on live chat today with an agent :) - Natasha

@gaynaughtywelsh I'm so sorry to hear this, please send us a dm with further information and you're order details so we can get this resolved for you - Natasha

@LilRecordGirl Hey! Sorry to hear this, please send us a dm with your order details and we'll look into this for you :) - Natasha

@TheSkeleBen Great, so glad to hear this and thanks for letting us know :) - Natasha

@JayTaylorMedia1 No problem, glad you've received it :) - Natasha

@thfcsjy2j Hi. Yes, it's been dispatched and due for delivery today between 12:30 and 14:30 :) - Natasha

@Crimson_Daze Hey. Apologies for this - I've added the points onto your account for you :) - Natasha

@TomJCottis Hi Tom. We do apologise for this, we had a major issue with DPD delivering the stock to our warehouse. It was due to be delivered on Thursday morning but unfortunately, didn't arrive until late Friday afternoon. Please know this was totally out of our hands - Natash

@Crimson_Daze Hey. Please send us a pm and we'll look into this for you :) - Natasha

@Paulhenry2882 No problem, glad it's been resolved :) - Natasha

@Happyford3 Hey. Send us a dm and we'll look into this for you :) - Natasha

@MedsKhan Hi, thanks for getting in touch, so that I can check this for you could you please confirm your order number? Hope to hear from you soon-Carson

@JacobScoble Hey. I'm so sorry to hear this. Can you dm us with the item you're ordering then we can look into this for you -Natasha

@Paulhenry2882 Hi. I'm afraid we don't accept payment via Klarna so this won't be with us. I also can't see an order with you email address I'm afraid. Please email info@xbite.co.uk with further information and we'll look into this for you.

@Crimson_Daze Hi, thanks for getting back to us, all pre-orders are going out as normal this should be sent out either on the release date or 1 day before. You will receive a dispatch confirmation email once sent.-Carson

@LORROTORRO Hi, thanks for getting back to us, can you please confirm your order number? So that we can look into this further for you?-Carson

@Bosko1872 Hi. I can confirm this has been cancelled and refunded for you. You'll receive the funds in the next 2-5 days. Thanks Natasha