chrs

They're not giving me a clear answer @Meta They just keep telling me the same thing. And because I'm looking for an answer, look how they treat me (they close the chat).

I will be posting daily where I mention @Meta Until they sent me a replacement for my Quest 3s Touch Plus remote. Now they're going 229 days since I sent my controller and I still haven't received anything

@Meta Please share my story. In previous posts, I said it's been 134 days. But I checked again, I counted, and it's more than 220 days. Please help me. 🙏🏻 Please support me

@MetaQuestVR @Meta I did the count and it's over 229 days! Please support me

@MetaQuestVR I’ve been waiting 134 days for a defective Meta Quest 3S Touch Plus left controller. It no longer turns on (battery contact failure). My case is still “under review” with no timeline. This delay is unreasonable. Please provide a clear update or replacement. @Meta

@Meta Please help me make this viral so @Meta finally gives me a clear answer and my replacement controller. It's been way too long! #MetaQuest #Meta

They promised to 'speed up' the process, but another week has passed and I haven't received a single response. My case has been stalled for months and @MetaQuestHelp is still ghosting me. Unacceptable @Meta