AAA No. New England

@mikedub317 @mikedub317, please reach out to the membership team for assistance: aaa.com/contactus. Thank you!

@AAA_NNE if an account payment was scheduled for 10/10/25, but pre posted on 10/6/25 at my bank, was then cancelled on 10/6/25, but then went through as payment to you on 10/8/25 (2 days early even if I didn't cancel), how long do I have to wait to get my money credited back?

@Freedom76191 @Freedom76191, sorry to hear of yours and your daughter's experience. Please DM us with the date, additional details as well as your membership number so that we may forward to the appropriate team. Thank you.

@AAA_NNE Two hours I waited with my daughter for a tow and when they showed up they bought the wrong truck. So we called AAA back and were told sorry you have to start all over and we're still waiting. I don't know why I'm even paying for this because it doesn't work.

Thanks for including us in this great event!

@moc_ce_maine Mike, for assistance, please respond with your membership number and the date/details of the broken window. Thank you.

@AAA_NNE You aren’t following me so I can’t DM you… look up my name, look for the one with the broken window, and fix my window!

@AAA_NNE your driver broke my window, I’ve called you three times you haven’t called me once… it’s been a week. Your service is pathetic… fix my window

@SupSkillshockey John, thank you for responding back. What was the city for which the tow was initiated and the date? Thank you!

@AAA_NNE John Moriarty

@SupSkillshockey @SupSkillshockey. sorry to hear of your experience. Please DM us with the date/details as well as the member name and membership number. Thank you!

@AAA_NNE called for radside assistance literally 4 hours ago. Still no service! Unacceptable, you need to do better.

@katejennings61 Kate, I'm sorry to hear that. Please DM back with your city, the date this occurred and your membership number, if you are a member. Thank you!

@AAA_NNE one of your truck drivers just pulled over and dumped this outside my house. Can you please remind your drivers to take their trash home please.

@savithecat no problem, have a good day!

@savithecat Hi Savi, please DM us your membership number so we can review for you. Thank you.

@AAA_NNE Received your membership invoice for $102 for Plus, but all the info I see says the membership is less than that? The cost breakdown is not listed in the e-mail.

@BetsyPelletier You can submit your feedback to our roadside assistance department here: apps.northernnewengland.aaa.com/aceapps/Suppor…

@AAA_NNE I am unable to message you through this app. Is there another platform I can do that on?

@AAA_NNE more than 2 hours on the side of 495 waiting for a tow. That is with the Mass State Police calling for help. Do better for members who’ve been with you for more than 30 years!

@ValerieReifke Hello @ValerieReifke, we apologize about your recent Roadside Experience. Please DM us so we can look into this further. Please include your 16 digit membership number. Thank you!

@AAA_NNE something is rotten in Denmark. I was supposed to be towed by a specific company. After 50 mins, I was told original tow company declined. Why did it take so long to figure out I wasn’t getting towed? Still do not have tow lined up…will I have to wait another 1.5 hours?

@martyrfish Hello, We are sorry to hear about this. Can you please DM us with your name, membership number and email?

@AAA_NNE you left me stranded in the middle of the night for hours with my 5 year old, with no updates only to be told at 2am no technicians were available. This is totally unacceptable, I need to be contacted.

Wondering where sunrise first strikes in America? It's Acadia National Park! (In fall & winter) Learn more about @AcadiaNPS at AAA.com/Park #NationalParks

Put down your phone. Lives depend on it. AAA.com/DontDriveDistr… #DontDriveIntexticated #DistractedDrivingAwarenessMonth

It's never been easier to do your taxes completely on your own, but getting help from a tax expert is still invaluable for many filers. We look at when you might want to seek an expert's assistance and why it could help below! aaa-text.co/3G1QZBh

Over time, plastic car headlights can become foggy and discolored due to oxidation from UV light exposure. Fortunately, there are many do-it-yourself headlight restoration kits that can help brighten and clean your headlights. Check it out below! aaa-text.co/3TBprZ8

Every year, the AAA Car Guide provides members with useful information about buying and operating a vehicle, plus detailed, objective reviews of dozens of new cars and light trucks. Here’s a sneak peek at 3 large SUVs we’ve recently tested. aaa-text.co/3z1iION

With the recent wave of car thefts affecting certain Hyundai and Kia models, the manufacturers have started to roll out programs to address the issue. Here's how to find out if you're affected, and what to do if you are. aaa-text.co/3mjSBPL