American Auto Shield

@JohnLow82550976 claim is handled properly. 2/2

@JohnLow82550976 We regret that you’ve come away with this impression — that’s never the experience we want for our customers. We’re committed to treating every customer with honesty, fairness, and respect. Our team follows all contract terms carefully and works hard to ensure every eligible 1/2

@AASLLC criminal enterprise that takes advantage of customers. Delay and won't approved warranty work. Don't buy their warranties. They won't honor it!

@JohnLow82550976 We’re sorry to hear that you feel this way. Please know that we honor and pay all eligible claims in accordance with our customers’ contracts, and we’re committed to ensuring every customer receives the coverage they’re entitled to.

@AASLLC criminal enterprise that prey in veterans. Will not pay for warranty repair work. Even if you never had a claim!

@JohnLow82550976 We do apologize. Please contact us directly at 1-800-531-1925 for further assistance.

@AASLLC You have your DM feature shut off. How convenient !

@AASLLC a corrupt company, defraud people after taking money to extend warranty on your vehicle, then they wont pay. They make the claims process difficult to frustrate people. Please ever use this company , they rip you off. You cant use the service you paid for!

@tbcmasterpt And there may not be anything that can be done if the claim was adjudicated correctly. But, we are not sure what we are able to do until we are able to look at the account. Please DM us with your policy number so we can see how we might be able to assist.

@AASLLC I have spoken to several representatives and even wanted to call back from a supervisor. I got the call back and all she did was leave me a voicemail saying there would be no change in the denial. That’s not working working company is totally worthless in my opinion

@AASLLC , I am going to make my life’s mission to tell as many people as possible about how awful your company is. When I submitted a claim and felt good about having a warranty, you denied my claim over some BS technicality. I am tired of big companies kicking us little people to the curb. Signed, very ticked off former customer

@tbcmasterpt us a direct message with your policy number so our team can look into this further. We’re committed to providing fair and transparent service, and we’d like the chance to make this right if possible. 2/2

@tbcmasterpt We're truly sorry to hear about your experience and understand how frustrating this situation must be. That’s never the feeling we want our customers to walk away with. We'd appreciate the opportunity to review your claim in more detail and see how we can help. Please send 1/2

@angrykelf We're sorry that you feel this way. We are the administrator to several seller companies, so we want to make sure you get to the right people who can help. Thank you for understanding.

@angrykelf Hmm. That's strange. We will look into that. Unfortunately, we do not have the ability to have someone reach out to you. Please give us a call at 1-800-442-1432.

@angrykelf It is unfortunate to hear this. Please DM us with your contract number so that we can look into this for you and see how we can help.

@bradsheets It is unfortunate to hear that you feel stranded. Please send us a DM with your policy number so that we can take a look and see how we might be able to assist.

Enjoy the summer memories, and just remember we are here if you need us. Our people are here to make you claims process easy and stress free.

It's time to plan the next road trip. Here are some great suggestions: Joshua Tree National Park, California Shenandoah National Park, Virginia Yellowstone National Park Badlands National Park, South Dakota Asheville, North Carolina Gifford Pinchot National Forest, Washington

Save time and frustration with our easy claims process. This means you will have more time for what matters most to you.

From road to repair shop we have your back. Check out our website to see how easy the claims process is. ow.ly/hEpM50QIpLV

Join the Happy Drivers Club, all you need is a smile and coverage for your vehicle. We'll handle the rest!

Happy Valentine's Day! We hope you enjoy time with your loved ones.

Another happy customer! Thank you Martha, we are glad we could help you.

Our Claims process is as easy as 1...2...3... see for yourself. americanautoshield.com/claim-steps/