AA.customer services team

@preston_holland @Delta @AmericanAir 3 weeks ago @AmericanAir flight got delayed bcs of weather (okay). They run their crew so thin on time that the PILOT, bcs of 1 hour delay, couldn't work anymore(safety reasons). Got new crew and A trip that suppose to last 5 hours it lasted 12!! We got $12 voucher for food 🤡

@AmericanAir please issue me a $2,700 voucher to rectify your disgraceful behavior. I need it good for at least 12 months

@AmericanAir this is the “repair” that your airline tried to pass as serviceable and then you worker told me it’s not their problem and moved me to a less expensive seat then the one I purchased and said again not their problem and told me customer service won’t help so don’t try

Count your days @AmericanAir just got home from Boston and looked in my bag and the workers stole my shoes , LV toiletry bag, with my colognes and other important items in it. I really can’t believe it rn 😡😡

@StevenVictor Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: ●Full name: ●Phone number:(with country code). ●Email address

Life like tennis and racing gotta stay in rhythm Smell me

@AmericanAir Just sent DM

@AmericanAir hello! I am kindly requesting a refund for what would have been our first flight with you! Thank you.

@AmericanAir Huge props to Suzane inside the Admirals Club inside Gate A at Phoenix Sky Harbor. We’ve been delayed since 8:00 am and no confirmed flight yet but she’s made the best of a bad situation. You need more employees like her.

@AmericanAir It’s every week. Every single week. And your communication is terrible! Every single week . Delays delays delays . I can’t ever depend on you so o have to start leaving a day early to ensure I get places so my family and kids love that. Thanks . 🤯

@AmericanAir you guys lost my baby carrier after locating it in your own terminal and I don't even have any resolution weeks after the fact!

@AmericanAir I’m done flying with you after today. My flight is delayed every single time. I flew Delta for the first time and it was such a pleasant experience. I’ll be taking my business there from now on

@AmericanAir, I accidentally left my wallet on your plane last night and y’all tell me it might take 30 days? Your agent told me to go to the airport counter where I lost it, but now I’m in a different state. Is there a special consideration for travel documents?

Lose thousands of dollars of your personal items - brushed to the side - the @AmericanAir way!