ACMA

Clothing company Lululemon has paid a $702,900 penalty after sending more than 370,000 marketing emails without any unsubscribe option. Read more: acma.gov.au/articles/2026-…

The ACMA has issued a remedial direction to Best Telecom after it failed to refund a customer in accordance with a binding decision made by the Telecommunications Industry Ombudsman (TIO). Read more: acma.gov.au/articles/2026-…

Tabcorp has paid a $158,400 penalty for taking online in-play sports bets, which is illegal in Australia. Read more: acma.gov.au/articles/2026-…

The ACMA has registered updated rules for commercial radio broadcasters under the Commercial Radio Code of Practice 2026, introducing new obligations around AI disclosure and content protections for children. Read more: acma.gov.au/articles/2026-…

As part of the ACMA’s crackdown on mobile number fraud, Lycamobile has been penalised $376,200 for breaching rules designed to protect Australians from scammers. Read more: acma.gov.au/articles/2026-…

The ACMA has found six wagering providers in breach of gambling self‑exclusion rules for failing to adequately identify and protect people who had self‑excluded. Read more: acma.gov.au/articles/2026-…

Following three years of public consultation and stakeholder engagement, the ACMA has released its approach to managing the expiring spectrum licences that underpin Australia’s mobile and wireless broadband services. Read more: acma.gov.au/articles/2025-…

Australians shopping online for communications equipment will now benefit from stronger protections thanks to a new Equipment Safety Pledge launched by the ACMA. Read more: acma.gov.au/equipment-safe…

Southern Phone has paid a $2,500,560 penalty for breaching anti-scam laws following an ACMA crackdown on mobile number fraud. acma.gov.au/articles/2025-…

The ACMA is calling on organisations that use branded identifiers in their SMS messages to act immediately and register their sender IDs with their telco provider. You must take action before the SMS Sender ID Register launches on 1 July 2026.  acma.gov.au/articles/2025-…

@Robs_au @endeavourenergy If you believe a business is sending misleading messages under the guise of being factual, you can lodge a complaint with us here: acma.gov.au/spam-complaint… Thank you,

I’m pretty sure the lack of a functional opt-out link (which calling a number is not) is not compliant with the Spam Act @endeavourenergy @acmadotgov - I no longer wish to be reminded of the reason why I no longer want these messages.

@Robs_au @endeavourenergy If a message contains any promotional or sales content, it is classified as commercial—even if its main purpose is factual—and must comply with the Spam Act.

@Robs_au @endeavourenergy Factual communications (e.g., service outage notices or support updates) aren’t considered commercial and can be sent without consent or an unsubscribe option.

@Robs_au @endeavourenergy Hi Robert, spam rules apply only to commercial electronic messages—those that advertise, offer, or promote goods or services.

Optus has paid a penalty of $826,320 for failing to comply with telco anti-scam rules, leading to some consumers experiencing financial losses and identity theft. acma.gov.au/articles/2025-…

New survey results reveal that 77% of individuals who registered for self-exclusion from online and phone wagering services experienced an improved overall quality of life. Find out more: acma.gov.au/articles/2025-…

@SimpleWindows11 @TeamYouTube Hi, Please note that the ACMA does not regulate YouTube. We recommend submitting your complaint through the platform’s own reporting channels. Thank you,

@acmadotgov I’m a NSW small business owner & tech creator. My YouTube channel “Simple Device Advice” was removed as “Spam/Deceptive Practices” with no examples. This has hurt my income & reputation. Could ACMA review this as a potential unfair platform decision? @TeamYouTube

@paulbrown73au @Channel7 @FreeTVAustralia If you have a complaint, your first step is to contact the broadcaster directly. You can lodge a complaint here: complaints.freetv.com.au/Submission Here is the ACMA’s guide on how to complain to a broadcaster if you want learn more: acma.gov.au/how-complain-t… Thank you,

Hey @Channel7 @acmadotgov @FreeTVAustralia i am just wondering if a program can broadcast certain inappropriate words after 8:30pm. the show is Jim Jefferies and friends broadcast on channel 7 on 6/11/25 at 8:30pm. youtu.be/l5Wx4aB4UUA 1/2

@paulbrown73au @Channel7 @FreeTVAustralia Hi Paul, The commercial TV code of practice has rules about content allowed in classified programs. These rules are outlined in the Commercial Television Industry Code of Practice 2015: acma.gov.au/publications/2…

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