AJIO

Fashion worries? Don’t worry. Reach out to @AjioCares and we’ll take care of the rest

@rudrank1203 Hi Dhanajay! We're glad to confirm your return has been picked up and your refund has been initiated to your source account. It will reflect within 5-7 business days. Thank you for your patience.

@AJIOLife Order ID: FN8060807149 10 days, multiple calls & emails, yet my delivered order still isn't marked as "Delivered." I can't return/exchange my Adidas shoes, and all I hear is "Wait another 48 hours." Now my size is out of stock. Zero resolution. #AJIO #CustomerService

@Jyotiraj1995 Hi Jyoti! Refund for your order has been initiated on 23rd June 2026 and it will reflect in your bank account within 4 Business Days. Kindly accept our sincere apologies for the inconvenience caused. Thank you for your patience.

@AjioLife Ireceived an L size product instead of the ordered XXL. The chat agent saysthey can't change thereturn reason and itwill take days tocancel the current request.Pleasecancelmy existingReturnIDimmediatelyfrom your backendsoIcancreatea new requesttoday.OrderID FN8720807574

@Jyotiraj1995 Hi Jyoti! We're glad to confirm that a return has been created for your order and a priority pickup has been arranged. Once the item is picked-up, refund will be initiated to your account. We apologize for the inconvenience caused and are committed to preventing such instances.

@guptachinar @jagograhakjago @RILretail Hey Chinar! Following our phone discussion, we're actively addressing the issue and will provide you with an update as soon as possible. Thanks for your patience.

Shoddy service by @AjioLife! Received order from 'Buda Jeans', purely missing its brand & price tags. Now, return requests are repeatedly denied bcoz of seller's mistake. Wasted 3 days dealing with this loop. Fix this manual error!ID: FN6294707634 @jagograhakjago @RILretail

@hnrajwade @delhivery Hey there! We regret to inform you that we couldn't deliver your order due to logistic constraints. Refund for your order has been initiated today and will reflect in your source account within 5-7 Business Days. Kindly accept our sincere apologies for the inconvenience caused.

AJIO Order ID FN1168709189 - Extremely frustrated! Waited 6-7 days + 3 days "Out for Delivery" but NO delivery attempt or call. Now marked return without trying once. @AJIOlife @Delhivery - if you can't deliver, stop accepting orders! Worst service. Totally disappointed

@mr_atul_01 kindly share as the exact order id so that we can assist you further. Thank you! x.com/messages/compo… (2/2)

@mr_atul_01 Hey Atul! We understand your concern. we apologies for the inconvenience coursed. As check at under this order id item has already been delivered on 26th December, 2025 and you have already returned the product. Refund initiated 28th December, 2025 For this concern (1/2)

@Nike @AJIOLife I bought Nike Downshifter 13 from AJIO. Within just 3 months of normal use, the sole has come off and the upper is tearing. This looks like a clear manufacturing defect. Requesting replacement or proper resolution. #Nike #AJIO

@Aniketkuma79656 x.com/messages/compo… (2/2)

@Aniketkuma79656 Hey Aniket! We’re really sorry for the inconvenience. We acknowledge the issue you're experiencing and are here to help. Our dedicated AJIO Social Squad will be reaching out to you shortly with further assistance. Thanks for your understanding during this time! (1/2)

@AjioCares is such a bad company. Ordered 2 Onitsuka shoes from them but haven't received a single penny from you people . Last refund date was 22nd March . And still no refund have some integrity and refund my 23,000₹

@MoloyaN8064 time. Thank you! (2/2)

@MoloyaN8064 Hey there! Kindly accept our sincere apologies for any inconvenience you may have experienced. We see that the Order has been delivered successfully. We're always looking for ways to improve, and we'll take your feedback into account to ensure a smoother experience next (1/2)

The shit logistics partner of @AJIOLife. From 22th March they are showing and informing me "Out for delivery" . Without an delivery attempt they mentioned "reattempt" @delhivery @BlueDart_ @dhl_india @DTDCIndia @XpressBees_IN. Ajio and Delivery please look in

@ShuklaSher48320 Hey there! We attempted to reach you on your registered mobile number, but unfortunately, the call went unanswered. Could you please DM your alternate contact details and a convenient time to connect with you and discuss this matter further.

Order ID FN0527700249 @AJIOLife @RILretail Ordered a pair of heels but got these stone in return. Raised complaint but no resolution. Want refund.

@dudi_shyam2004 you! x.com/messages/compo…. (2/2)

@dudi_shyam2004 Hey Shyam! We sincerely apologize for any inconvenience this may have caused. We are addressing the issue and kindly ask for your patience while we investigate. We will provide an update as soon as possible. We request your kind understanding during this time. Thank (1/2)

@AJIOLife @AjioCares Hello sir I need help this matter. Please resolve earlier.

@GangwarSat35700 Hey there! Refund for your order was initiated on 24th March'26 and will reflect in your source account within 4 Business Days. Kindly accept our sincere apologies for the inconvenience caused. Thank You for your patience.

@Sweta16224108 Hey there! Following our phone discussion, we're actively addressing the issue and will provide you with an update as soon as possible. Thanks for your patience.

@saddamhusen48 during this time! x.com/messages/compo… (2/2)

@saddamhusen48 Hey Saddam! Sorry for the inconvenience caused. We acknowledge the issue you're experiencing regarding the missing product and we are here to help. Our dedicated AJIO Social Squad will be reaching out to you shortly with further assistance. Thanks for your understanding (1/2)

@AJIOLife @AjioCares Order ID FN5957708612 and Complaint ID COM00103933550 I had ordered 2 jeans from Ajio, I received 1 but did not receive the remaining jeans. I have talked to customer care and lodged a complaint. Please resolve my issue, I will be grateful to you.

@AnnieVishn41032 Hey Annie! We sincerely apologize for any inconvenience caused and assure you that we are addressing your concern. The AJIO Social Squad is already on it and will be in touch with you shortly. Thanks for your patience! x.com/messages/compo…

Sir mene ajio se order Kiya tha jo mujhe acha nahi laga is liye mene us ka return recret karne k liye complen ragister ki per return nahi laga ab me us product ka kya karu sir please mera return laga do @AJIOLife @AjioCares Order ID FN2476707652 Number 8905234729 Namekumkum

@mananspeaks_ Hey there! Refund for your order was initiated on 23rd March'26 and will reflect in your source account within 4 Business Days. Kindly accept our sincere apologies for the inconvenience caused. Thank You for your patience.

@AjioCares Sad to see that no one from your side has reached out to me. It’s been almost a day. Truly a sad state of affairs.