Alaska Ombudsman

Our offices will be closed Monday February 19 but you can make a complaint any time at ombud.alaska.gov.

What’s an ombudsman do? We help find solutions to problems. Learn more at ombud.alaska.gov. #ombudsman #ombuds #problemsolving #complaintresolution

Trying to solve a problem with state government can feel overwhelming. We can help figure it out. Learn more at ombudsman.alaska.gov. #ombudsman #ombuds #problemsolving

We’re hearing from lots of frustrated airline passengers this summer. While we can’t investigate complaints about airlines, the @USDOT can. Learn more about consumer complaints to the U.S. Department of Transportation at transportation.gov/airconsumer/fi….

Have a safe Fourth of July Weekend. Our offices will be closed Tuesday, July 4.

Our offices will be closed Monday for Memorial Day.

Stop by and see us today at the Polynesian Association of Alaska Pacific Island Flag Day festival in Anchorage. #AAPIHeritageMonth

Look for us at our booth tomorrow’s Pacific Island Cultural Flag Day Festival in Anchorage. We’ll be near the yummy food stalls, so get some treats and stop by to learn how we help all Alaskans. #AAPIHeritageMonth #ombudsman #outreach #community

Complaints about @AK_Corrections make up a large part of all complaints to the #Ombudsman each year. Last year, 74% of the #complaints were about #prison conditions. Read about the complaints we investigated in the 2022 Annual Report: ombud.alaska.gov/2022-annual-re…

@CarrieinFbx @ozymomdias @dmsong93 The quickest and easiest way to make a complaint is through our secure, confidential complaint portal at ombud.alaska.gov/file-a-complai….

Called Alaska Medicaid and apparently I am number TWO HUNDRED NINETY SIX in the queue??? 296!! This is egregious.

Complaints about the #childprotection system are a big part of #ombuds work. Learn about our investigations of complaints about the Office of Children’s Services in the 2022 Annual Report. ombud.alaska.gov/2022-annual-re…

Complaint about a state program or service? We can help you find a way from problem to solution. Learn more at ombud.Alaska.gov. #ombudsman #ombuds #complaint #problemsolving

Our 2022 Annual Report is out now. Learn how we helped over 2,000 people resolve their complaints and problems. Read about the investigations we conducted and see how we measure our own performance. ombud.alaska.gov/2022-annual-re… #ombudsman #AnnualReport

We can help with complaints about programs that affect Alaskans’ health: health care services in prisons, assisted living at Pioneer Homes, health insurance through #Medicaid & state employee/retiree health plans, etc. Learn how at ombud.Alaska.gov. #WorldHealthDay2023

Getting ahold of someone who can help you with a complaint about a state agency can be hard - connecting with us is easy. Call 907-269-5290 or email ombudsman@akleg.gov and our Intake Team will direct you to the resources that can help you. #ombudsman #complaint #problemsolving

Solving a problem can be hard but contacting us is easy. You can make a complaint to the Ombudsman by phone, mail, email, fax, and anytime using our secure online portal at ombud.alaska.gov/file-a-complai….

Our offices will be closed Monday March 27 for the state holiday.

We get lots of complaints about the PFD in the fall each year - and most of them could have been avoided by applying for the dividend with accurate information before the March 31 deadline. Learn more at PFD.Alaska.gov.

An effective complaint resolution process can lead to broader improvements to public programs and services. Learn more at ombud.alaska.gov.

An ombudsman is better than a four-leaf clover for resolving complaints. Learn how we help find solutions at ombud.Alaska.gov.