AMRUT PARDESHI

@CRED_support @CRED_support Sayyad - You told me on call, that you scheduled call at 5PM today but didn't received any call from you. You also told that whenever required ask for call back on same thread, but now you are not responding. This is unacceptable behaviour.

@AMRUTPARDESHI Hi Amrut, we've noted your issue, and rest assured, our team is actively working on it. It may take longer than expected, as we want to provide you with a comprehensive resolution. We'll contact you as soon as the issue is resolved. -Sujith

@CRED_club This is absolutely unacceptable. I paid my MSCD light bill on 22nd Nov through Cred and the payment is STILL not forwarded. I’ve raised the issue 4 days ago and every single time I’m told to “wait 48 hours.”

@CRED_support @CRED_support - Tell Sayyad to call me right now. He scheduled call at 5 and I still didn't received any call So I am telling you in simple and kind words please tell me to call me right now.

@CRED_support @CRED_support Please tell Sayyad to call me He was supposed to call me at 5.

@AMRUTPARDESHI Hi Amrut, we're having our team review your query and shall connect with you soon. -Raichel

@CRED_support @CRED_support - I want call from Sayyad immediately

@AMRUTPARDESHI Hi Amrut, we understand this is not the experience you've come to expect from us. We're aware of the issue you're facing, and rest assured, we're actively working on a resolution. We'll write to you shortly with an update and ensure a resolution quickly follows. -Raichel

@CRED_support Few days back I got call from Sayyad from your team, i promised me that he will give resolution till last Friday 5 PM and also he will call me But I didn't get call and also my issue not resolved Tell him to call me right now. His name was Sayyad

@CRED_support @CRED_support I need resolution one it has been almost 1 month, I paid bill and still nothing happened.

@AMRUTPARDESHI Hi Amrut, your concern is currently being worked on by our team. Though it seems to take longer than you expected, we're looking to give you a complete resolution. Connect with us over the same thread in case you'd like to know more or provide us with additional details. -Raichel

@CRED_support Just provide me final deadline...

@CRED_support @CRED_support

@CRED_support Sumit was your customer representative And Sayyad from social media team

@CRED_support Sumit is a big lier, he said social media team is on leave, and Sayyad is also lier, yesterday he promised me to call me till 5 PM but still I didn't received any call. Please tell Sayyad to call me immediately

@CRED_support Your Grievance has been successfully lodged and your docket number 8328358 To know the status of Grievance visit consumerhelpline.gov.in/user/track-com…

@AMRUTPARDESHI Hi Amrut, we've noted your issue, and rest assured, our team is actively working on it. It may take longer than expected, as we want to provide you with a comprehensive resolution. We'll contact you as soon as the issue is resolved. -Sujith

@CRED_support @CRED_support its been around ~200 hours and still I didn't get response yet. I need refund now. Over is over now. Disgusting service.

@AMRUTPARDESHI Hi Amrut, we have requested information over the email thread. Please write back to us over the same communication with the details for further assistance.-Raichel

@CRED_support I didn't receive any email I called cred 100 times that and you guys have full biodata of me and this bill query Hoping that you have all the required information in ticket

@CRED_support 4 Hours to go. 9.16 Max time giving to you Otherwise hoping for Full Refund with penalty Just had a call with support team. @CRED_club @CRED_support

@AMRUTPARDESHI Hi Amrut, this certainly isn't something we wish our members to endure. Our team is indeed working on making your concern a priority. We'll make sure to write back to you with an update, ensuring you enjoy a resolution soon. -Kavya

@CRED_support The issue which isn't get resolved from last 20 days, I don't think it will get resolved in a day. Hoping for refund before EOD!

@CRED_support I am waiting from 22nd Nov. ~20 Days and you are still saying that team is looking into it. What a incredible service for paying bills! 🤣🤣🤣🤣 @CRED_club @CRED_support

@AMRUTPARDESHI Hi Amrut, in the interest of your privacy, we kindly request that you refrain from sharing any account information (ticket ID) in a public forum and delete it from here. Our team is actively working on the concern raised, and we will update you about the status shortly. -Raichel

@CRED_club #Cred #credfail #horribleservice

@CRED_club Today is the final due date, and your negligence is putting me at risk of penalty and disconnection. I’m demanding an immediate fix AND a full refund for this mess. This is not the service you promise