ASUS India

@Izaz_khan_NSUI , so our team can look into it. Our team is ready to assist you and ensure your service is running smoothly. - Team ASUS India (2/2)

@Izaz_khan_NSUI Hi Izaz, we truly understand your concern and regret for the inconvenience you caused from our side. To assist you more accurately, we kindly request you to please share your Registered Mobile Number, email ID, and device serial number with us in DM i.ki.show/4C369EA328 (1/2)

Purchased an ASUS TUF A15 recently, but the warranty period shown on the ASUS website is shorter than what's mentioned on my purchase invoice. Please help resolve this discrepancy. @ASUSIndiaSupport #ASUS #Warranty @ASUS @ASUSIndia

@OFFICIAL_MALIJI i.ki.show/4C369EA328 , so our team can look into it. Our team is ready to assist you and ensure your service is running smoothly. - Team ASUS India (2/2)

@OFFICIAL_MALIJI Hi Sir/Ma'am, we truly understand your concern and regret for the inconvenience you caused from our side. To assist you more accurately, we kindly request you to please share your Registered Mobile Number, email ID, and device serial number with us in DM (1/2)

@ASUS @ASUSIndia Why This Lag Issue and Many time I face And All Update are Done no any pending but also facing issue lockscreen no acpte keywords and I reset pc then working properly why like of issue I facing and I purchase this January Top pick

@ParthRaval1210 Hi Parth, we’re still waiting for your details in order to proceed with your request. Please share the required information at your earliest so we can assist you further. – Team ASUS India

@sharmadinesh Gave my @ASUS laptop to service center on Saturday, fully working, only a minor sound issue. Today they tell me it's "not starting" and has a "major problem." It was fine when I handed it over — this damage happened in YOUR custody. Fix it or replace it. @ASUSIndia @ASUSSupport

The #ROGLeagueOfChampions was one hell of a ride full of thrilling action-packed moments. Congratulations to the top 3 teams for winning #ROGPhone5s & all other teams for winning a share of the 10L prize pool. Thanks for a great response! Looking forward to more action soon.

@abhishek_de1155 Hi Abhishek, we’re still waiting for your details in order to proceed with your request. Please share the required information at your earliest so we can assist you further. – Team ASUS India

@ASUS @ASUS_ROG my pc unexpectedly turned off instantly, hasnt on for some time and written thing on screen( attached image).I call the dealer in my city Ahilyanagar “Inspire Computers”and he talk to me very arrogantly,is this ur service for customer? This is why we spent 80k?

@Gopishh_ into the matter on priority and ensure such circumstances do not repeat again. – Team ASUS India i.ki.show/4C369EA328 (2/2)

@Gopishh_ Hi Gopishh, we’re truly sorry to hear about the inconvenience you’ve faced. This is certainly not the experience we want our customers to have. We request you to kindly share your Registered Mobile Number, email ID, and device serial number with us via DM so we can look (1/2)

Hey @ASUS @ASUSIndia ,need urgent help with my out-of-warranty Vivobook 14. It suffered a power surge & went dead. Your authorized service center changed multiple power ICs. The laptop suddenly booted up & works, but the center says they can’t guarantee its stability or offer

@arvey144 Hi Sir/Mam, we’re concerned to know about your issue. This is certainly not the experience we want our users to have. We recommend that you visit your nearest ASUS Service Centre to get this checked by our experts: asus.com/in/microsite/s… . – Team ASUS India

ky bhadwa laptop hai @ASUSIndia haar 5 min me wifi ja raha hai. aab tk 3 baar restart kr chuke hu

@SevaTechs Hi Sir/Mam, we’re concerned to know about your issue. This is certainly not the experience we want our users to have. We recommend that you visit your nearest ASUS Service Centre to get this checked by our experts: asus.com/in/microsite/s… . – Team ASUS India

@ASUS_ROG_IN Why your motherboard burn in just 1.5 yrs please clarify this fraud company asus

15 months of basic usage, ROG STRIX G16 is Dead now, suddenly turned off during usage, Service centre in Hyderabad asks 1.3 lakhs for motherboard replacement since it's out of warranty Why??? @ASUSIndia @ASUS_ROG_IN

@ojaswange123 @consumr_rights @ASUS the matter on priority and ensure such circumstances do not repeat again. – Team ASUS India i.ki.show/4C369EA328 (2/2)

@ojaswange123 @consumr_rights @ASUS Hi Ojas, we’re truly sorry to hear about the inconvenience you’ve faced. This is certainly not the experience we want our customers to have. We request you to kindly share your Registered Mobile Number, email ID, and device serial number with us via DM so we can look into (1/2)

Extremely disappointed with @ASUSIndia. Asys S14 charger suddenly overheated, melted, and even damaged the laptop charging port.This is a serious safety hazard that could have caused a fire.The authorized service centre failed to provide a resolution. . #ASUS #ASUSIndia #Safety

@Mohit4650 Hi Mohit, kindly check, we have replied to you on DM request you to check the same. - Team ASUS India

@brutal_rd Hi Sir/Ma'am, we’re still waiting for your details to proceed with your request. Please share the required information at your earliest convenience so we can assist you further. – Team ASUS India

@ASUS is it allowed for your retailers to sell the laptops after they were put to demo on their stores,by packing them again in boxes and sealing them?Or do you send demo pieces beforehand?I bought a laptop from a official asus retailer,but when i check,its battery health was 91%

@atulll_7 Hi Atul, we’re still waiting for your details to proceed with your request. Please share the required information at your earliest convenience so we can assist you further. – Team ASUS India

...I mean what the hell bro....no diagnosis nothing just buy new motherboard at the price of pc....now along with crashing it has also started making noise....guys never buy Asus cuz Asus sucks!!

If you are a Student Never Buy Asus @ASUS @ASUSIndia @ASUS_ROG #AsusSucks ...@TrakinTech

@Mohit4650 Hi Mohit, we’re sorry for the inconvenience with your ASUS laptop. Please DM i.ki.show/4C369EA328 us your device serial number, mobile number, and email ID so we can escalate this to the concerned team for a quick resolution. – Team ASUS India

@dr_deepgupta Hi  Deepin, we’re sorry to hear that you’re facing issues. Please be assured that your case has been highlighted and is currently under review by our concerned team. They will get in touch with you shortly to assist further. Thank you for your patience. – Team ASUS India

@ASUSIndia @ASUS @jaagograhakjago U are blaming the customer for the fault of your service center, and to show concern u r offering me 20% discount on screen repairs for a 20 day old Laptop. Forget it , I have all the recordings and will now face u in Court.

@kararimungfali misunderstanding caused. If you have any further queries, please feel free to connect with us. – Team ASUS India (2/2)

@kararimungfali Hi Sir/Ma'am, we're sorry to hear about your experience and understand your concern. Please note that product pricing and promotional offers are subject to change and may vary based on the offer period, seller, and applicable terms and conditions. We regret any (1/2)

I recently bought this ASUS laptop for 80k on 31st May. They told me that if i buy it next day the price will be 90k But next day, it was available for 75k along with a 6k student discount and indirectly misled by the ASUS sales team. @ASUS @ASUSIndia

@Jatin270804 Hi Jatin, we’re sorry to hear that you’re facing issues. Please be assured that your case has been highlighted and is currently under review by our concerned team. They will get in touch with you shortly to assist further. Thank you for your patience. – Team ASUS India

@ASUSIndia @ASUS @nch1915 @jagograhakjago Does Eric Ou, Country Head of @ASUSIndia, know how his team works? Written ETA of 10 July — missed TODAY in silence. Promised callbacks — never made. Tweets — ignored. 22 days, still no laptop. REPLACE IT. RMA INR2W70003 @ASUS @nch1915 @jagograhakjago #JagoGrahakJago

Today is 10 July — the ETA @ASUSIndia gave me IN WRITING. Status: no repair, no replacement, no tweet reply, and the "callback within 24 hrs / by 6 PM" your customer care promised?Never came. Day 22. My demand: REPLACE my laptop. Now.RMA INR2W70003 @ASUS @nch1915 @jagograhakjago