atbfinancial

@DianaSteele We’re sorry to hear about this and understand your frustration. We have shared your message with our team. If you would like to share more feedback or get a response from the team at ATB, please fill out this form and a team member will contact you. atb.com/resources/cont…

2 of us tried depositing cash at 2 different @atbfinancial locations and the deposit button is shaded out. Does anyone know what's up?

@TeamBradJacobs It’s our pleasure to support Team Jacobs!

Teamwork and dedication drive our success, and having @atbfinancial behind our team year after year has made a real difference. They’re way more than a logo on our jerseys—they’re a committed partner behind the scenes, helping us perform at our best on the ice.

@calgaryeconomic @calgaryherald Exciting to see Calgary’s growth and resilience on full display! We were thrilled to be a part of the 2026 Economic Outlook Powered by ATB! 💙

Calgary is expected to grow faster than the national economy next year, and the reasons go well beyond our traditional energy strengths. Read coverage from the @calgaryherald of yesterday’s #2026EconomicOutlook, powered by @atbfinancial ➤ calgaryherald.com/business/econo…. #BlueSkyCity

@calstampeders We're thrilled to be a part of the Labour Day Classic Powered by ATB 💙 Looking forward to seeing the positive impact it has on the community!

@yegfoodbank We're so proud to power Edmonton's Food Bank and the important work you're doing!

@atbfinancial launched the ATB Community Foundation and celebrated with an internal contest where winners chose an organization to receive a $10,000 donation. Thank YOU, ATB Community Foundation, for cutting the cheque (and the cake!), and to John for supporting our work!

@CanPraxis Hi there, our team is working to resolve this as soon as possible. Have you been able to log-in since then? Thank you!

@atbfinancial your verification isn't working!

@edmontonfringe We're thrilled to be a part of Edmonton Fringe Festival Powered by ATB 💙 Looking forward to seeing the positive impact it has on the community.

Only TWO WEEKS ‘till Fringe and our show lineup is LIVE! Check out show descriptions for 220+ live theatre shows at tickets.fringetheatre.ca now! The Edmonton International Fringe Theatre Festival is generously powered by Lead Festival Partner @atbfinancial #YEGFringe #Edmonton

@CanPraxis We are looking into this now. Thank you for letting us know!

@TDDyouth This is what it's all about! We're honored to support The Dollar Detectives Society's efforts to support underestimated youth with building wealth.

Thank-you to the ATB Community Foundation for the $25,000 donation to support our Reality Cheque program! With this donation @atbfinancial, we will support underestimated youth with building wealth. We appreciate your support!🥰 #ATB #thedollardetectives #community #calgary

@AlbertaPotatoes We're so proud to power Potato Growers of Alberta and the important work you're doing!

Thank you to our Corporate Sponsor for this year's PGA Golf Tournament. We appreciate @atbfinancial for their many years of support.⛳🥔

@yegfoodbank We're looking forward to a great workshop with the Edmonton Food Bank on June 26th! See you there! 👋

JUNE 26! Join us for this Financial Empowerment Workshop presented by @atbfinancial! FREE TO ATTEND. Thank YOU! #yeg #edmonton #taxtalk #managingfinances #budgetingtips #costofliving #moneymanagement TO REGISTER: 📞 780.425.2133 ext 228 🖥️ beyondfood@edmontonsfoodbank.com

@ableannan Sorry for any inconvenience! Can you provide more details on the issue you're experiencing? We're happy to help and will make sure this gets to the right team.

@atbfinancial what’s going on with your debit cards? #alberta #banking

@realdjrealistic Hi Diljit, we are sorry to hear about this. Send us a DM with the details, and we’ll look into this for you.

@atbfinancial its been more than 10 days since my online access is frozen due to an online cheque deposit. Branch wanted to confirm if the cheque was legit and i submitted all the required documents on the very next day. Contacted online support multiple times and they divert

@aphofer @Verizon Hi there, thanks for reaching out. We’re so sorry to hear about this and completely understand your frustration. Would you mind sending us a DM? We would need more information in order to escalate this to the right team. Thank you!

Dealing with two companies (@atbfinancial and @Verizon ) who have had customer records that are causing me inconvenience (my email, other people). They both want me to do a lot of work to fix it. No. You fix your own damn crap.

@jbn_jack Hi there, thanks for reaching out. We’re so sorry to hear about this and completely understand your frustration. Would you mind sending us a DM? We would need more information in order to escalate this to the right team. Thank you!

Just wondering @atbfinancial more troubles with your website log on . Trying to sign in and its keeps kicking me out after sign in ?? #ATB

@DarinAmundson Hi there, thanks for reaching out. We’re so sorry to hear about this and completely understand your frustration. Would you mind sending us a DM? We would need more information in order to escalate this to the right team. Thank you!

Just an FYI @atbfinancial your mobile banking APP is AWFUL. Never loads , always errors and always maintenance to be done!

@therealkuri Hi there, thanks for reaching out. We’re so sorry to hear about this and completely understand your frustration. Would you mind sending us a DM? We would need more information in order to escalate this to the right team. Thank you!

@atbfinancial There is a reason why I have started to keep running records of my interactions with businesses. This is how ATB does customer service.

Incredibly annoying that @atbfinancial no longer allows you to contact a branch directly by telephone.

@therealkuri Hi @therealkuri , we are sorry for to hear about this! We would love to connect you with a branch. Could you contact us via DM?

@atbfinancial Call centre agent: "Branch associates are the best to speak with about safety deposit boxes." Me: "Cool, can I speak with an associate at the branch that has this safety deposit box?" @atbfinancial : "No, you're not allowed."

@jbn_jack We haven’t been notified as a social team about any outage, but we will continue to look into it. Please connect with our client care team at atb.com/contact and they will be more than happy to assist in your banking transactions. Sorry for the inconvenience caused!

@Nic_Sharkey @MichalskyLucas Hi there, thanks for reaching out. We’re so sorry to hear about this and completely understand your frustration. Would you mind sending us a DM? We would need more information in order to escalate this to the right team. Thank you!

@MichalskyLucas @atbfinancial It is ridiculous! It used to be a super simple app and now it jumps around and I have barely been able to use it for a month. I’ve tried all day today and it keeps erroring out. I’m done! Time for a new bank.

Hey @atbfinancial when are you ever going to get your banking app working again? It's been weeks.