Verizon

Verizon Presents: Look Behind You. A Film by Nia DaCosta featuring Connor Storrie. New fear unlocked. Literally.

@nyJULZmd Hello, We'd love to help. Please send a DM for assistance from a Live Verizon Agent. ^MJ

Verizon - "there's no service in your area" Me ..*walks outside and looks at telephone pole* @Verizon

@dvictory99 Though we're saddened to read you've left us, we definitely want to make sure that your billing is squared away and crystal clear. Please send us a DM. We'd love to jump in and help. ~Izzy twitter.com/messages/compo…

@Verizon $300 for a fraudulent action on my account which I was promised by three different departments last week would be taken care of... So now I'm on a cruise vacation and I have to worry about this because you all couldn't do your jobs correctly..

Our 1Q earnings results are live! Read the details on the momentum we’re seeing in our strategic transformation. ⬇️$VZ verizon.com/about/news/fee…

@saliltripathi Hi there, Salil. Definitely want to make sure that you have full access to your service. While I'm currently not seeing any alerts in your area, we'd love to take a closer look and find out what's going on. Just send us a DM to get started. ~Izzy twitter.com/messages/compo…

@BoyofBillions79 Good Afternoon. We would be more than happy to address any issues that you may have with your Fios services. Please send us a DM, so we can further assist you. ^JMW

@Verizon @VerizonSupport @Dan_Schulman . I just become a fios customer. Issues ! Yes I make complaints. Everything is accurate and is disturbing.

@K9Craze Hi Mike! We'd love to help. Please send a DM for more assistance ^MJ

@Verizon your service sucks!! The new boxes are junk!!! Constant buffering and intermittent outages !! I should deduct the hours I can’t watch tv due to buffering. Ready to cancel!!

@ap1018 Hi Paula, We'd love to help! Please send a DM for more assistance ^MJ

Over 4 hours dealing with @Verizon @VerizonSupport to simply get a fios extender replaced. Still not resolved. Whatever support model @verizonfios it is not customer focused!

@BillJrzy I can share your feedback yes! ^MJ

@Verizon Can you submit a suggestion to allow customers to turn the feature back on?

Why did you remove the full info detail on a channel change? Please put it back!!! @verizonfios @VerizonSupport @Verizon

@BillJrzy To fix network issues. ^MJ

@Verizon But yes. I did power off and restart and it didn’t work

@BillJrzy Thank you. Are you able to reboot your cable box. by unplugging for 30 seconds and plugging back into power. ^MJ

@Verizon Here is the setting.

@BillJrzy Thank you, that normally is the info bar that appears from the steps provided earlier. did any of the steps allow for you to see the info bar when accessing the channel. It may be set to 0 at this time. ^MJ

@Verizon That is correct. That bar and the current time no longer appear. I have to press info to see it.

@BillJrzy Just to confirm, When you change the channel to a show or movie that has been playing for let's say 30 minutes, It shows show the bar where you can see it's been 30 minutes into the broadcast, you have to press the info button to view that info? ^MJ

@Verizon That’s not what I’m talking about. When you change the channel the current time no longer appears. The timeline that shows how far into the show you are no longer appears. I have to press info AFTER I change the channel to see this detail. This is a recent change.

@RealTMoneyMedia Hey, Tracy. We would be happy to look over what Verizon services are available for you in your area. Just send us a PM. ^DBU

So done with @ATT screwing me over. Who has the best home Internet options - @Starlink @comcast @Xfinity @WOW_WAY @GetSpectrum @Verizon @TMobile or do we go back to @KnoxKUB fiber?

When your best asset becomes your biggest enemy Connor Storrie #BestNetwork

And now for the Connor Storrie outtakes...

Thank you Lucy! I'm glad that you are back up and running. The site I sent is from the main Verizon.com site and that has been the customer service phone number for over 5 years now. I recommend to use that one. We have live agents here via social media, so feel free to reach out to us. We're here 7 days a week 6am to 12am midnight EST. ^MJ

@Verizon MJ, if only I kne how! Your AI operator rebooted by internet when I asked for sales information! Caused all the problems. I’ve rebooted an am working. You should update your “Contact Us” page and hire humans.

@Verizon @verizonfios #CustomerServiceFail Tried calling support, connectivity issues on Home Internet. (Posted as 8am - 12 am Sun - Sat). “We are currently closed. Please call back during normal business hours of…..” click. Disconnected. Twice. Still don’t know your hours.