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Hey @grok, Please pick 10 random people from comments in 48 hours
Make sure you are following me so I can DM you
@MTN180 Hi, Hi, I subscribed to a data plan of N9000 on my MTN line yesterday. The airtime was deducted but the data is not reflecting in my account. I was told to expect a refund but until now I have not received the refund. The number is 07071912351
@AdebimpeObafemi Y'ello @AdebimpeObafemi
We appreciate you for reaching out to us as regard the data issue experience
Kindly share number affected and date of activation via DM for assistance
Thank you. ~Ade
@MTN180 Hi, I just subscribe to a data plan of N9000 on my MTN line. The airtime was deducted but the data is not reflecting in my account. You asked me to Dm the details, I did but you have not responded.
@MTN180 Hi, I just subscribe to a data plan of N9000 on my MTN line. The airtime was deducted but the data is not reflecting in my account.Please, I need it for an urgent assignment.
@AdebimpeObafemi@MTNNG Y'ello, thank you for contacting MTN. I apologize for the data issue. Please DM the affected phone number, amount, data bundle and date of activation for checks. Thank you. ~JC
What is the importance of customer service when issues cannot be resolved as fast as possible. This is over one month I have beenn sending messages but no positive response.
@JumiaNigeria@JumiaNGHelp@JumiaNigeria My account keeps getting cancelled due to “unusual activity.” I was mistakenly flagged as a JForce agent, but I am not. My voucher is already activated on this account. Please escalate this to the Account Review Team urgently!
@JumiaNigeria Just remove my accounnt from Jumia force and if you insist that i should delete the account. I will do so but you will be at a losing end. Because I can't make payment either through my bank account. I will not collect the order I made to pay on delivery.
@AdebimpeObafemi Hello there,
Thank you for reaching Jumia.
We are so sorry for this experience. Kindly check your DM for response.
Ige,
Jumia customer service.
@JumiaNGHelp@JumiaNGHelp@JumiaNigeria My account keeps getting cancelled due to “unusual activity.” I was mistakenly flagged as a JForce agent, but I am not. My voucher is already activated on this account and I cannot create a new one.
@AdebimpeObafemi Hello Adebimpe,
Thank you for choosing Jumia.
We sincerely apologize for this experience.
Please note that you have been responded to via DM.
Please check for details.
Wendy,
Jumia Customer Service.
@JumiaNGHelp
I am experiencing continuous cancellations on my orders due to a notice stating “unusual activity” on my account.
I also tried making an additional payment with my debit card, but the system still blocked the transaction.