Adobe Muse

We’ve listened to your feedback and have decided to extend the Muse technical support period until March 26th, 2020. During this time, we will continue to support you on our social channels. Learn more: adobe.ly/2qkhMBi

@alfonso09916987 Hi There, We are sorry to hear about your experience with our product. Please allow us a chance to assist you. Feel free to reach out to us over chat via helpx.adobe.com/in/adobe-conne… We are always there to help you!

@AdobeConnect I attend an online-meeting twice yesterday and I have to say: Your program is a shitty one. Like acrobat reader.

With companies sending employees home to telework, this webinar will show how to use Adobe Connect for teleworking. bit.ly/2W7cLNU

@judasprime Hi there! With rising health concerns, many schools are moving to online learning. We’re giving our global K-12 and higher ed institutional customers the ability to request “at-home” access for students & faculty. Learn more: adobe.ly/39OmBs7 - RD

So let’s see #AdobeEduCreative take a swing at supporting edu during this crisis as a lot of us switch to online classes. Our current campus license is for on campus only. If students are home study will #adobe work to make learning seamless or will students find somethingelse

@ArtOfBadApple @terrylwhite Hi there, see this post adobe.ly/2GWpoT6 where experts have weighed in on this question. ^PK

@terrylwhite @AdobeMuse Where did all the social media widgets go? How do I add videos to my website? I’m drowning in the youtube search pool for answers. #HelpPlease

@michirnis If you are looking to access your site, the only way is either reinstalling Muse, and exporting it to HTML and use any code editor like Dreamweaver to modify the codes. Thanks! ^AR

A @creativecloud removeu o Adobe Muse da suite e agora não consigo abrir meus arquivos feitos no software. Faço o que com eles agora? Hein, @Adobe? #FaltaDeRespeito

@michirnis Hi Michael, Let's take an example of a .psd file. If we uninstall Photoshop from our computer, I am not sure if there is any way to open it! Similarly Muse files are also propitiatory, and can only open if app is installed.(1/2) ^AR

@mpetruzz Hey Matt, sorry for the issue coming across your way while working with Dreamweaver. It sounds as though you using the color picker in Code View. In Code View, Dreamweaver expects you to type the value in manually. Use the eyedropper from the CSS Designer. Hope it helps! ^AR

Dreamweaver CC2018 CSS Editor: “Hey I know you already entered the color for that border and now you just typed the word solid but how about I autocorrect you into the color picker again.” WTF @Adobe ?

@SniderCat Hi Chatharine, since Muse is EOL, you can’t buy it's new subscription separately. However, you can go for Creative Cloud all apps subscription and then get an option to download it from older apps section. See this thread for reference - adobe.ly/2tgp4bw. Thanks! ^AR

@sefaiba Hey Sef, Magneto will be a part of Adobe Marketing cloud, and not for web designing. Therefore I can say a no to your question. I suggest you go through this doc - adobe.ly/2IYC632 for more info. Thanks! ^AR

Excited to share that we've agreed to acquire Magento, a leading platform for open commerce innovation. Read more: adobe.ly/2IGvk28

@deepanartist Hey Deepan, It is because RBI has some strict guidelines over PayPal user in Indian markets. PayPal merchants can accepts payments in 24 currencies and (INR) is not one of them. See this post and also you can find related info on Google - bit.ly/2redpYU. Regards ^AR

@martingroupID Hi Eric, I get the disappointment and apologize for it. As far as I know, the option to outsource the code isn't being considered. Adobe Muse will continue to be supported for a year, and can be used even after that provided there are no changes to browser or web standards. ^PK

@AdobeMuse Extremely disappointed with the manner in which this announcement was made. Pulling the rug out from under your loyal users that invested time and money of 'widget' buy-ins - completely unacceptable IMO. Why not sell Muse to a third party to continue, if not in Adobe's interest?

It’s in our nature to innovate and try new things, and it was in this spirit that we started Muse eight years ago. We’ve come to recognize trends in website creation that have caused us to evolve our strategy. Learn more about our plan for Adobe Muse: adobe.ly/2GdGTwm

@richnairn Hey Rich, apologies for the bad experience. I would like to direct you to this thread - adobe.ly/2IuvUzn which answer most of your questions. Thanks ^AR

@AdobeMuse Though I’ve messaged Adobe about this, I received no reply.. will I be able to migrate my site design to a new app or will this mean rebuilding my whole complex website from scratch.? I started using Muse after being let down by other programs, sad to see Adobe also unreliable.

We will no longer be active on this account. For the latest Creative Cloud design news follow @AdobeCCDesign. For support, contact @AdobeCare.

@CathieLive Hey Cathie, looks like you are referring to this announcement - bit.ly/2EdvxGO. However, its been said that "New sites will no longer be available for purchase starting with June 18th, 2018" and from Muse you can only upload your site to an existing URL. Thanks ^AR

@Adobe Now you’re feeding us lies! Please explain why you told us we could still upload new sites to #BusinessCatalyst until June 2018, but when I tried to with a site I’ve been work on for months this is the message I get! #NoLongerSupported @AdobeMuse #lies

@emailgeeked Hi, we’re so sorry to hear about this. Can you provide more detail on what’s going on? Would you mind sending us your Adobe ID (email) or case number and more info on the issue? We’re here to help! ^AR

@ariflower Your sites will continue to exist on your computer and your hosted sites will be available until you pull them down. If you have hosted your sites on BC, you will have to migrate your sites to a third party hosting provider before May next year. ^PK

@StefanMetze Hi Stefan, we were referring users that were creating Muse for web prototypes to Adobe XD. I get it that it does not work for everyone. Will share the rest of your feedback with the team. ^PK

@AdobeMuse That must be an early april fool. What is XD? An app to make colorful pics...not more. You are depriving many freelancers of the business. 👎🏻

@ChicagoLimocom Did not see your question. Were you referring to posts and tweets from other users? We are doing our best to get to them as soon as possible. ^PK

@Wanderlustday The reason for redirecting to the forums is because some possible solutions on the way forward are being discussed. It is unlikely that the decision will be reversed but we have shared all feedback around this ask with the team. ^PK

Although #adobemuse will no longer be updated, the software isn't going away. You can continue to use this for your #webdesign needs and we are here to support our members for as long as they need us.

@danielb1968 IBE will continue to work on sites hosted on third-party servers. If you are using BC, port your sites to third-party servers before May 20, 2019. ^PK