Citizens Advice South Worcestershire

We’re recruiting new Trustees to join the Board of Citizens Advice South Worcestershire. Our Trustees help guide the strategy and governance of a local charity supporting thousands of people each year across South Worcestershire. Find out more about the roles and how to apply here 👉 citizensadvicesw.org.uk/latest-news/

Are you worried about gambling habits? 🛑 You can ask your bank to limit how much you spend on gambling. There are other steps you can take ⤵️ bit.ly/3Hw3fNZ

If you’re having a difficult time paying your water bills, find out how much you owe. ➡️ Make sure your bills have been worked out correctly and check your meter reading against the estimate on your bill. Our advice can help you ⤵️ bit.ly/4rqJRmZ

What can our specialist energy advisers help you with? ➡️Problems with your prepayment meter ➡️Inaccurate billing ➡️If you owe money to your energy supplier And much more. Find out more ⤵️ citizensadvice.org.uk/consumer/energ… #DebtAwarenessWeek

Looking for a new job? 📝 You’ll usually need a reference from your old employer - this has to be accurate and fair. A lot of references only say what your job title was and when you worked there. It might include facts like if you’ve been dismissed. 👉 Read more on our website, link in bio! bit.ly/3TauvEo

Universal Credit is gradually replacing benefits like Income Support which will end in April 2026. ✅ You should get a ‘migration notice’ letter telling you to claim Universal Credit by a certain date. Read more on our website ⤵️ bit.ly/4aH5yu1

🚄 You’re entitled to a full refund if your train was cancelled and you couldn't take the next train or decided not to travel. Our advice can help you ⤵️ bit.ly/4pDNiX5

☕ Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks. You might not be paid for your rest breaks - your employment contract will say if you are. Check your work rights ⤵️ bit.ly/3I2umkH

If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt - this is often called mortgage arrears. ➡️ You’ll need to work out a way to pay back what you owe. Our advice can help ⤵️ bit.ly/49yhsWt

💬 It can be frustrating to get cold calls and messages selling you something you don’t need or saying you’re due compensation. There are some actions you can take to stop getting these nuisance communications ⤵️ bit.ly/44cE8cf

If you're behind on payments to your energy supplier, you should Speak, Seek Save: 1️⃣ Speak to your energy supplier 2️⃣ Seek advice on managing debt 3️⃣ Save energy by making sure your home is energy efficient Our advice can help ⤵️ bit.ly/4lshOSL

We’re still welcoming expressions of interest from people who would like to become Trustees at Citizens Advice South Worcestershire. If you’ve been thinking about it — now’s a great time to get in touch. 👉 citizensadvicesw.org.uk/latest-news/

If you’re behind on your rent payments, you should: 📝 Check how much rent you owe 📞 Talk to your landlord 🔍 Get help to pay the rent arrears Our advice can help ⤵️ bit.ly/3ILOlUq

Are you a heat networks customer? The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills. Get in touch with a specialist adviser ⤵️ bit.ly/4oU6JdG

Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition. We can help you check if you’re eligible for PIP ⤵️ bit.ly/40n9sSD

Happy #WorldBookDay 📚 It’s also the National Year of Reading and we want to encourage you to read about the things you already love! We've shared some ways to help you read what you want, the way you want to. Or visit @go_all_in_2026 for their resources.

Do you know someone who might make a great Trustee? Please share this opportunity with your networks and help us reach people who want to make a difference locally. 👉 citizensadvicesw.org.uk/latest-news/

🎟️ Have you bought event tickets from an official seller? You can get a refund if the organiser cancels, moves or reschedules the event. Find out what your consumer rights are ⤵️ bit.ly/4m4X2I2

If you’re flying from the UK, or with a UK/EU airline and your flight’s affected by disruptions in the Middle East, you’re entitled to be flown to your destination as soon as possible on any airline, plus meals and hotels if needed. More ➡️ bit.ly/3276v9Q

If you’re having problems with your neighbour: ✍️ Take a note of when it happens 💬 Talk to them if you feel safe and comfortable ✅ Get help from a mediator Here’s what steps you can take ⤵️ bit.ly/4qWRn91

There are steps you can take if you’re struggling to afford your gas and electricity bills. ➡️ You should contact your supplier to let them know. They have to help you come to a solution to pay what you owe them. Our advice can help ⤵️ bit.ly/4rJzMCa