Áine Murphy

@IrishRail is the Dublin to Dundalk train delayed ? 18.50 no sign of movement

@lookfantastic I just ordered for the first time today from use. I was excited about the new starter discount and free gift when you order on app.I was excited about the Elemis promotion once you spend €100. At check out it was taken away because I was .80 cent short

@IrishRail stuck on the train from Connolly to Dundalk due to the tracks any update when a team should be out to fix it ? 🥲

@IrishRail Dublin to Dundalk train delayed 15 mins ?

@IrishRail any update on the 16:50 train from Connolly to Belfast ?

@IrishRail from Dundalk to Connolly is the buses leaving the same time as train times or limited services

@IrishRail any sign of the 18:50 Connolly to Dundalk ?

@Buseireann I’ve been waiting on the x100 from custom keys and it hasn’t showed ? There is over 100 ppl stranded due to @IrishRail train being canceled

@IrishRail Will the trains be running in the morning ? As I need to plan for work

@AineMurphy1990 Hi there, I will advise you as soon as more info is available. Apologies for any inconveneience.-AB

@IrishRail do you know what time the 20.50 train from Connelly to Dundalk will arrive ?

@IrishRail I was waiting on the 8.50 to Dundalk I’ve a monthly ticket and was refused entry. I was here 15 mins prior to departure??

@IrishRail Unfortunately when you had finally got back to me two days ago I was at a family funeral. Very poor service and help.

@AineMurphy1990 Hi Aine, I told you this information on Saturday morning. -AD

@IrishRail I’ve tried emailing, calling and talking in person at the station over my monthly ticket. I was told this had been escalated and I would here back in 24 hours it’s now been 6 days not one phone call back or email.

@IrishRail This is what comes up to the link you sent me.

@AineMurphy1990 Hi Aine, unfortunately, lost tickets will not be replaced. Further info can be seen below. -AD irishrail.ie/en-ie/faqs/wha…

@IrishRail I was already forwarded to customer care 6 days ago and when I called aswell.

@AineMurphy1990 Hi Aine, apologies about this. I will forward you customer care

@IrishRail I’ve called and still no response I’ve been told this has been escalated and it’s nearly been a week. I’m now out and extra 2 peak tickets totaling €50.60 cents

@AineMurphy1990 Hi there, have you tried to contact them at +35318366222. Unfortunately, lost tickets will not be replaced. Further info can be seen below. -AD irishrail.ie/en-ie/faqs/wha…

@IrishRail I have bought a monthly ticket for September from Dundalk to Connolly and I have lost it. I have my receipt for proof of purchase . I was on the 8.50 train last night from Connolly when I lost it. Can you help ?

@IrishRail I still haven’t received any correspondence?

@AineMurphy1990 Hi Aine, unfortunately I can not assist you further with this matter, sorry. -AD

@IrishRail I have reached out to them unfortunately they don’t reply for 3 working days and I’m back in work in Dublin on Saturday ?

@AineMurphy1990 Hi Aine, I suggest contacting our customer care team regarding this matter as they deal with bookings. I will leave their contact info below. -AD irishrail.ie/en-ie/contact-…