Ajay Monga

65 posts

Ajay Monga

Ajay Monga

@AjayMonga90185

Katılım Mayıs 2016
117 Takip Edilen8 Takipçiler
JioCare
JioCare@JioCare·
@AjayMonga90185 necessary approval. You will be able to view this reversal adjustment in your bill under Credit & Adjustments tab - Habiba (2/2)
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Ajay Monga
Ajay Monga@AjayMonga90185·
@jio_fiber @reliancejio Pathetic jio fiber service.. Continuous reschedule of appointments of technician .. no support from any body . Wifi is not working since last 5 days. I am fed up chasing the customer care and jio technicians...they should stop serving customers
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Issue is resolved after 12 days... However bill is generated for the complete month
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JioCare
JioCare@JioCare·
@AjayMonga90185 Hi Ajay, we understand your concern. Your request has already been noted. Rest assured, we are following this up for you & we're working our best to get this fixed as soon as we can - Shshank twitter.com/messages/compo…
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare In how many years issue will be resolved as bill is generated by jio on time and wifi is not working last 12 days please remove the connection I am applying for another vendor @airtelindia
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JioCare
JioCare@JioCare·
@AjayMonga90185 Hi Ajay, that's not the experience we aim for. Please be informed that our relevant team is working on your concern and it is in progress. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Sir jio aim for nothing but simple harassment of customer
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JioCare
JioCare@JioCare·
@AjayMonga90185 Hi Ajay, that's not the experience we aim for. Please be informed that our relevant team is working on your concern and it is in progress. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Now again appointment is rescheduled from morning 10 am to evening 7 pm and then in the evening it will be rescheduled to tomorrow 10 am and then the cycle repeats for another 10 15 days... With no resolution and simply harassment of customer nothing else
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Sir you escalate it to the top most chairman of jio then also it will not resolve and end result will be the next appointment is rescheduled by 3 days . I am just waiting
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare What is earliest ...please give a timeline.. appointment date is getting extended on daily basis
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JioCare
JioCare@JioCare·
@AjayMonga90185 Hi Ajay, we are here to help. Please be informed that the issue has already been escalated and team is promptly working towards the resolution. Rest assured, it will get resolved by the earliest – Shashank
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Dear Customer,ith Service Request number SR000034MOF7 for JioFixedVoice Number connection having JioFixedVoice we have scheduled an appointment with a Jio service engineer at your premises on 05-May-2026 between 10:00:00 - 11:00:00. Now 6th extension I am frustrated with jio
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Patience is required for how many days months and years ... Just give the maximum time
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Dear team No credible response is received till 04 may and it's been 6 days I am waiting and waiting.. for new connection jio team will respond immediately and for existing connections no reply will be there with credible information with any body.
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JioCare
JioCare@JioCare·
@AjayMonga90185 Hi Ajay, we never intend to let you down. We can see that your request is already in process and it will be resolved at the earliest - Nelson
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Sir the issue is no timeline is being given ... Apologize earliest keywords I am reading since last 5 days no timelines are being given... I.e by today or tomorrow issue will be resolved
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Madam will the technician visit possible today as no services are there from Jio fiber from last 5 days and your billing will continue in advance
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JioCare
JioCare@JioCare·
@AjayMonga90185 Hi Ajay, we acknowledge your concern. Hence the matter has been escalated to the concerned department with top priority. Your kind patience is highly appreciated - Sweety
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Madam will it be resolved today as tomorrow is a working day and full day will be wasted again due to non resolution of this technical issue
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare Dear Customer, Your service request number is SR000034ZBHD. You will receive an update by 2026-05-04T16:21:51. To check the status of your service request using MyJio App, click tiny.jio.com/dtracksrstat Thank you, Team Jio now date is extended by tomorrow
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JioCare
JioCare@JioCare·
@AjayMonga90185 detail. Rest assured, we will provide an update within the next some hours on the progress made towards resolving the issue. Appreciate your patience and understanding as we work to resolve this matter - Dipesh (2/2)
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare I am having patience from last 5 days but Jio is not having respect for the customer's patience .. they are just passing time from last 5 days.. with no time given on how much time more is required
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JioCare
JioCare@JioCare·
@AjayMonga90185 on your registered mobile number for the same. We appreciate your patience - Smita (2/2)
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare What is the SLA for any technical issue.. technician visited on 29 april and today it is 03 may .. how many calls do I need to make to customer care number and technician is not even responding to the call.. the box is short Circuit and the box is not in stock and from last 5 day
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Ajay Monga
Ajay Monga@AjayMonga90185·
@JioCare It's been 2 hours ... Service request is shared..no body has contacted yet
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