Al Hopper

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Al Hopper

Al Hopper

@AlHopper_

Husband & Dad of 2 princesses. #CX #CustServ #PMP #PMO #projectmanagement innovator.

San Antonio, TX Katılım Ağustos 2012
7.2K Takip Edilen8.7K Takipçiler
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Al Hopper
Al Hopper@AlHopper_·
HOT TAKE: Your #AI efficiency gains in project delivery may be quietly defunding your #leadership pipeline. Here's what the data says — and what the organizations getting it right are doing differently 👇 #CX #ProjectManagement #FutureOfWork
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Al Hopper
Al Hopper@AlHopper_·
HOT TAKE: Your #AI efficiency gains in project delivery may be quietly defunding your #leadership pipeline. Here's what the data says — and what the organizations getting it right are doing differently 👇 #CX #ProjectManagement #FutureOfWork
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Al Hopper
Al Hopper@AlHopper_·
Can I get something back @AskPlayStation ? Some type of acknowledgement that you are at least looking into the question? 4 hours and counting with nothing? Not a great #custserv experience for paying customers…
Al Hopper@AlHopper_

@AskPlayStation I was playing @helldivers2 on the family console w/shared PSN+ w/my login profile last night. This morning the game is locked. I have new PSN+ on same ps5 & same login. If I buy again using my same PSN on new +account do I keep my progress & in-game purchases?

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Al Hopper
Al Hopper@AlHopper_·
@AskPlayStation I was playing @helldivers2 on the family console w/shared PSN+ w/my login profile last night. This morning the game is locked. I have new PSN+ on same ps5 & same login. If I buy again using my same PSN on new +account do I keep my progress & in-game purchases?
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Al Hopper
Al Hopper@AlHopper_·
@AskPlayStation before I buy ANOTHER @helldivers2 on the same @PlayStation will I get to keep my progress using the same PSN account? I was sharing my daughter’s family account and had to get my own subscription and now the game I have over 1100 hours in is locked. 😠
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Mark Carruthers
Mark Carruthers@MarkC_289·
@AlHopper_ @charlieputh 😂🤣😂 Good to see you, Al, and to have your adjudication of the national anthem, once again, my friend! I just hope it is a good game!
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Geraldo Rivera
Geraldo Rivera@GeraldoRivera·
As Secretary of War Pete Hegseth covers his ass, President Trump should pardon Admiral Bradley. Otherwise, this great, tough, brilliant, veteran war fighter will be left holding the bag.
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americanair
americanair@AmericanAir·
@AlHopper_ Bother brother! Meet us over in DMs with your confirmation code, let's take a look at what options we can offer.
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Al Hopper
Al Hopper@AlHopper_·
@AmericanAir any chance I can score an upgrade on my upcoming flight to match my brother in first class?
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Al Hopper
Al Hopper@AlHopper_·
@TheComicHunter @jesserker @bikespoke @ideabloke @katyb_spencer @BrendaMKramer @twigliot @joshmccormack @GabrielSurfCat @TedBauerMedium @BigGreenPen @Susanmvh @LexxAstar @nplusg @DreaVilleneuve @plainwildcatfan @JoeBugBuster @kavita1010 @MissingATrick @JimCanto @casciatowriting @WhyoDanno @DFHobbs @marksalke @HRwhale @CallieGoodwin @LizJostes @polerix @kilby76 @AnOrchidInBloom @Toby_Metcalf @llake @matageli @SocialRoadTrip Thought about it just to get the handle, if not to add it to the list of rarely used accounts I have already.
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Jeff Smith
Jeff Smith@TheComicHunter·
@jesserker @bikespoke @ideabloke @katyb_spencer @BrendaMKramer @twigliot @joshmccormack @GabrielSurfCat @TedBauerMedium @BigGreenPen @Susanmvh @LexxAstar @nplusg @DreaVilleneuve @plainwildcatfan @JoeBugBuster @kavita1010 @MissingATrick @JimCanto @casciatowriting @WhyoDanno @AlHopper_ @DFHobbs @marksalke @HRwhale @CallieGoodwin @LizJostes @polerix @kilby76 @AnOrchidInBloom @Toby_Metcalf @llake @matageli @SocialRoadTrip I’m scared to ask, but have any of you folks set up on the app that rhymes with Glue-Sky? I’m there with this username
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Katy Spencer Johnson, SMS (she, her)
Katy Spencer Johnson, SMS (she, her)@katyb_spencer·
@TheComicHunter @BrendaMKramer @LexxAstar @twigliot @ideabloke @TedBauerMedium @dianenajm @Susanmvh @joshmccormack @BigGreenPen @bikespoke @GabrielSurfCat @jesserker @DreaVilleneuve @JimCanto @nplusg @casciatowriting @kavita1010 @MissingATrick @plainwildcatfan @WhyoDanno @AlHopper_ @DFHobbs @marksalke @JoeBugBuster @HRwhale @CallieGoodwin @LizJostes @polerix @kilby76 @AnOrchidInBloom @Toby_Metcalf @llake @matageli @JacquiLynn14 @SocialRoadTrip Apple trees are fun, definitely need to pick cross pollinators and care for high yield. My mom had two in her yard. Lots of tiny apples.
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Al Hopper
Al Hopper@AlHopper_·
@ChristinaSBG Statewide outage. Even seen some folks talking about it being down in other states.
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Christina Jovanna Olivarez
Christina Jovanna Olivarez@ChristinaSBG·
Anyone in San Antonio have internet with Spectrum and having issues? Cause I am and I tried unplugging the modem y todo y NADA
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Al Hopper
Al Hopper@AlHopper_·
@milguy23 It’s possible. #coffee is very personal in every way, from the grower to the wholesaler to the roaster to the brewer and finally the consumer. #custserv has to be priority at every level. If 1 link breaks the cup is ruined.
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Lisa Radin
Lisa Radin@milguy23·
@AlHopper_ The coffee ppl seem to get it. Is it the coffee? Caffeine? Mindset of local retailing? Share the wisdom #custserv
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Al Hopper
Al Hopper@AlHopper_·
A9 #custserv Ethically, companies have to embrace being stewards of the data & all that means. We have to protect our customer data as a priority. Applying data science to said data to truly understand customers is next. That’s not boxing them in, it’s helping via understanding
Marsha Collier@MarshaCollier

Q9 | #custserv With the growing emphasis on data-driven decision-making, how have companies leveraged customer data to improve service quality, and what ethical considerations have emerged in this context?

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Keşfet

@jtwatkin @CXAccelerator @justinmrobbins @jennysuedempsey @Patrick_SaaS @TomTseki @LeslieO @NealTopf