Alex Maguire

@depop @resolvercouk My account was wrongly closed despite you already confirming it was a mistake and apologising after I provided full evidence. I had active sales, all tracking uploaded, and now buyers are opening claims against me while my funds are stuck. This is causing serious distress. I need urgent clarification on where my money is and when my account will be reinstated. Please resolve this immediately. My account: ONNSTUDIOS

@askdepop @resolvercouk My account was wrongly closed despite you already confirming it was a mistake and apologising after I provided full evidence. I have active sales, all tracking uploaded, and now buyers are opening claims against me while my funds are stuck. This is causing serious distress. I need urgent clarification on where my money is and when my account will be reinstated. Please resolve this immediately. Account: ONNSTUDIOS Please see where you’ve admitted fault only 2 days ago and issued an apology.

@colinmead69 @VintedChatTech Thanks pal, just out the phone down on them 👍

@VintedChatTech This is a scam helpline be careful

#onlinesafety #ConsumerRights

@Vinted I am making this public because even after multiple reports I’ve received no real help. Despite informing you of an active police report,medical impact,ongoing harassment by user CPSilver, my account continues to be restricted-abuse is ignored. cc: @CMAgovUK @CTSI_UK

@gmpolice please see for ongoing report

This is a complete failure to act on clear harassment and reporting abuse. I am urgently requesting Trust & Safety intervention, an end to retaliatory enforcement, and confirmation this situation is being taken seriously. Crime reference number available. User: ONNSTUDIOS

I contacted Vinted Legal over two weeks ago and was told I would receive a response. I have received nothing. No update, no explanation, and no protection despite ongoing harassment and reporting abuse.

Each time I contact Vinted, I receive the same copy-and-paste responses with no investigation, no safeguarding action, and no explanation of what I am supposedly doing wrong.

I have also reported numerous other accounts using stolen images from sites such as AliExpress. Every one of these reports has been ignored, while action is repeatedly taken against my account instead.

I have told Vinted repeatedly that this harassment is affecting my mental health and that medical evidence / doctor’s notes can be provided. This has been ignored, while enforcement actions continue based on reports from the same user.

CPSilver continues to message me, mock me via profile changes (“ha ha ha”), and repeatedly report my account AFTER being told not to contact me and AFTER being informed police are involved. This has continued for over two weeks.

@askdepop username garmsmag, I need action taken against over 20 accounts that are staking my photos and using them to scam customers with over 109 different listings I’ve just found, I have reported them and contacted customer service but no one seems to be doing anything thing

@askdepop hi, I currently have over 30 accounts impersonating me and stealing my photos and using them to scam customers, I’ve reported these people and messaged Depop but no one is doing anything about it?

@askdepop Hi, my account has been randomly suspended without any emails and I have over 10 orders to still complete and over £1,400 in the account? My username is garmsmag

@askdepop Thank you but the response didn’t answer anything unfortunately or apply to me. My funds have to be manually released due to an investigation so wouldn’t automatically come into my account like they said after 10 days?

@AlexMag40908433 Hey! A member of our team has responded to your email, please check your inbox - thanks.

@askdepop My payments have currently been stopped. However, I was told that if I contacted yourselves that I would have payments manually sent. There is £380 available and £1380 in my account? Nobody is responding to me after I have messaged multiple times. My account is garmsmag