Alexandra Boocock

@DPD_HelpHub my parcel has been delivered to the wrong house (no idea where). Copied parcel ref into your “how can we help” only to get a can’t find. Why is it so hard to get assistance?

@cdkeyscom_en please could someone get in touch with me as I have a very upset son who hasn’t received the extras paid for in the FC25 Ultimate

@jordanbpeterson @isaachanson I am a huge believer that everything happens for a reason!

Experience is the best teacher, and the worst experiences teach the best lessons.

@BouxAvenue removed my comment but no-one contacted me. Poor customer service.

@BouxAvenue how do I contact someone about a bra I was sold after a fitting in your store which I am unable to wear due to pain?

@LoveMeadowhall what a joke! Parking ticket for using a family space when I’ve got my 2 young children! Didn’t see the small writing to say you have to faff about registering to use a family parking space! Shocking!

@IcelandFoods very disappointed. In delivery found 2 damaged items which threw away as were no use. App doesn’t say what to do, website has form to complete. Now been asked for pics, useby dates, barcode etc. Why so much info required, other supermarkets do few clicks on app!?

@Matalan Much appreciated

@Alex_83 Hi Sorry for the delay. They have now been refunded. 😊

@Matalan returned online bought items, email confirmation is missing something I sent back. What do I do?

@Matalan DM the details requested but no-one has got back to me.

@Alex_83 HI Alexandra, Please dm us with order details and we will look into this for you. twitter.com/messages/compo…

@Matalan Sorry, I don’t seem to be able to DM even though I’m following you and the link you attached does not open anything.

@zachanson Every saint has a past and every sinner has a future 😉 which one are you?!

All things are not created equal… all things were equally created. Do with that what you will.

@KFC_UKI_Help Sent information requested but no-one has replied. Do you need anything else sending?

@KFC_UKI_Help I have a very disappointed child! Ordered the 8 piece boneless feast for the family to share but when unpacking at home, there was no popcorn chicken (which is all one of my children eats from KFC) 😢

@KFC_UKI_Help yet again another order with missing items and no receipt given

@NOWHelpTeam I did that last month and was told it was sorted.

@Alex_83 Ah, it shouldn't have been sent especially as you had cancelled. It may be good idea to give our team a call to make sure this has been noted and these emails are stopped Alexandra. Thank you - TD

@NOWHelpTeam yet again received an email for overdue payment even though when I log on everything is clearly cancelled and I rang last month to confirm there were no further payments due.

@NOWHelpTeam I did this last month and was told it was an error, everything is definitely cancelled but I’ve had the same email a month later!

@Alex_83 Extremely strange. It may be worth emaling us at customerservice@nowtv.com with your details Alexandra however this email is likely to be sent out in error. Can you send us a screenshot of the email please? Thank you - TD

@Alex_83 Thanks for confirming. Have you received confirmation via email that your services are fully cancelled? GS

@NOWHelpTeam Broadband

@Alex_83 Good morning, Alexandra. Is this regarding a TV or Broadband service? GS