Alisa and Lysandra

@TeamYouTube hi @TeamYouTube following you now

@Alisa_Lysandra Sorry you're going through this – mind following our Twitter handle? Let us know once done so we can take the convo to DM.

Hi @TeamYouTube hoping that you may be able to help!!! We have had issues with our YouTube channel and looking for some advice- would love to hear from you. Thank you

@TeamYouTube @TeamYouTube it has definitely been compromised as we have not deleted (we have lots of valuable content on there) plus we have not received any email notifications saying that our channel has been suspended due to community guideline breaches. Please help us get our channel back

@Alisa_Lysandra Thanks for the info – it looks like your channel was already deleted. We recommend checking if someone else might have accessed your account. If you think that it's been compromised or noticed any suspicious activity, let us know.

@TeamYouTube @TeamYouTube there shouldn't be - so no

@Alisa_Lysandra Thanks for getting back to us – just to confirm, is there someone else who has access to your account? Keep us posted.

@TeamYouTube Hi @TeamYouTube we can no longer access our channel no is it discoverable (and videos) when you search Alisa and Lysandra on YouTube - our channel is Alisa and Lysandra youtube.com/channel/UCQUvB… I have tried solving the problem with Google, and just get dead ends. Please help!

@Alisa_Lysandra Thanks for sending this our way – mind sharing more details about your concern so that we can point you in the right direction? Keep us posted.

The Design Duo Series - Episode 6 | Alisa & Lysandra: youtu.be/MgS2di_gkiE?a via @YouTube

The Design Duo Series - Episode 5 | Alisa & Lysandra: youtu.be/qX83M1kGHJk?a via @YouTube

The Design Duo Series - Episode 4 | Alisa & Lysandra: youtu.be/2aZNBIvxhmQ?a via @YouTube

I added a video to a @YouTube playlist youtu.be/4qD2ltMYPs0?a The Design Duo Series - Episode 3 | Alisa & Lysandra

The Design Duo Series - Episode 3 | Alisa & Lysandra: youtu.be/4qD2ltMYPs0?a via @YouTube

The Design Duo 15 second Teaser: youtu.be/_QhJr4F_c50?a via @YouTube

I added a video to a @YouTube playlist youtu.be/QFaF1GsCqGQ?a The Design Duo Series - Episode 2 | Alisa & Lysandra

The Design Duo Series - Episode 2 | Alisa & Lysandra: youtu.be/QFaF1GsCqGQ?a via @YouTube

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I added a video to a @YouTube playlist youtu.be/1msX7LrYmmE?a Beaumonts What's My Style Alisa & Lysandra Contemporary Minamalist

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I added a video to a @YouTube playlist youtu.be/VKs5dgr4hfM?a The Home Team | Episode 3 - Alisa & Lysandra with Beaumont Tiles

I added a video to a @YouTube playlist youtu.be/h9CoZXEXbJ4?a The Home Team | Episode 1 - Alisa & Lysandra with Beaumont Tiles