@AmyThatcher12 Hey Amy, thanks for reaching out to us about this issue with your EA account. Let me take a look at this with you here.
Can you send me a DM via the below link? -Jen twitter.com/messages/compo…
@EAHelp after 3 hours of chat with your team and a password reset my son still can not access his EA account - it’s now been a week. This is the message. The password has been reset but there seems to be an issue with our email address. Please help.