Hi @CoinDCX_Cares@CoinDCX I invested in a pudgy penguin coin today 2000 rupees but it's not reflected in the investment tab. My wallet showing 0 price means deduction my money. When I checked the order details on my app they were showing buy details. Please look into this ASAP.
@CoinDCX_Cares, I invested ₹2000 in Pudgy Penguins coin, but it is not reflected in the investment tab. My wallet initially showed a deduction of ₹2000. Kindly assist in resolving this issue as soon as possible.This is a big issue. Please give me my money back.
📢 Update on $PEIPEI Token
Further to our earlier announcement regarding the $PEIPEI token, we want to provide additional clarity. At CoinDCX, transparency and user safety remain our top priorities.
🔍Proof of Correct Listing:
We would like to reiterate that the $PEIPEI token listed on CoinDCX has always been the correct one (ETH). For transparency, here’s proof from our backend validating the correct UCID on CoinMarketCap.
🛡️ User Compensation:
All affected users have been compensated with their entire principal amount. For full details about the compensation process,
read here:
info.coindcx.com/announcement/t…
Thank you for your trust and continued support🙏
Dear Community,
Here is an update on the $PEIPEI trading issue
We’ve conducted a detailed Root Cause Analysis (RCA) to address the $PEIPEI trading issue and ensure transparency with our users.
The key takeaway: No user will suffer losses.
✅Addressed the technical glitch in our matching engine
✅Compensating impacted users for financial losses from our reserves and other sources
✅Supporting impacted users within 72 hours
Read the full RCA here: info.coindcx.com/announcement/t…
Thank you for your patience and trust.
Regards,
Team @CoinDCX