Arvancloud Support

[Resolved] Foreign Connectivity Issue To internal Origin (#353320) This issue is now resolved. If your service is still affected, please contact our support department. arvancloudstatus.ir/incidents/3533…

[Resolved] DNS Resoulution Issue (#353092) This issue is now resolved. If your service is still affected, please contact our support department. arvancloudstatus.ir/incidents/3530…

[Issue] DNS Resoulution Issue (#353092) We have detected a DNS resolution issue on the CDN service. The root cause of the problem has not yet been identified. We are investigating the situation and further updates will … arvancloudstatus.ir/incidents/3530…

[Issue] DNS Resoulution Issue (#352704) We have detected a DNS resolution issue on the CDN service. The root cause of the problem has not yet been identified. We are investigating the situation and further updates will … arvancloudstatus.ir/incidents/3527…

[Resolved] Bamdad Private Connection (#351149) This issue is now resolved. If your service is still affected, please contact our support department. arvancloudstatus.ir/incidents/3511…

[Issue] Bamdad Private Connection (#351150) Private connectivity issues have been identified on Bamdad Cloud servers. Further updates will be provided here as more information becomes available. arvancloudstatus.ir/incidents/3511…

[Issue] Bamdad Private Connection (#351149) Private connectivity issues have been identified on Bamdad Cloud servers. Further updates will be provided here as more information becomes available. arvancloudstatus.ir/incidents/3511…

@teal33t سامان عزیز، لطفن برای رفع این مشکل، از پنل کاربری، وارد بخش پیشخان CDN شده و با انتخاب "تغییر NSهای پیش‌فرض"، NS دامنه رو به .com یا .net تغییر بدید. اگه هم‌چنان در این مورد چالش داشتین لطفن تیکت بزنین تا همکاران‌مون شما رو راهنمایی کنن.

[Resolved] DNS Resoulution Issue (#349344) This issue is now resolved. If your service is still affected, please contact our support department. arvancloudstatus.ir/incidents/3493…

[Resolved] Cloud Server Issue In Goethe Data Center (#349270) This issue is now resolved. If your service is still affected, please contact our support department. arvancloudstatus.ir/incidents/3492…

[Issue] Cloud Server Issue In Goethe Data Center (#349270) We have detected an issue affecting the 130.185.120.0/22 IP range in Goethe data center. We are investigating the situation and further updates will be posted i… arvancloudstatus.ir/incidents/3492…

[Issue] CDN Billing Issue (#349054) There was a billing issue affecting CDN page rule metrics, which resulted in excess wallet deductions and negative account balances for some users. Our engineers implemented a fix and… arvancloudstatus.ir/incidents/3490…

[Scheduled] Cloud Server API (#348912) From 2026-02-10 02:00 +0330 To 2026-02-10 04:00 +0330 There will be maintenance in the All Data Center. During this period, network-related actions may experience disruptions. arvancloudstatus.ir/incidents/3489…

[Issue] Cloud Logs Issue (#348829) We have detected an issue on the Cloud Logs service. The ingest and forward components are currently experiencing problems. Our engineers are investigating the issue, and further updat… arvancloudstatus.ir/incidents/3488…

[Resolved] Panel and API Issue (#348822) After an extensive monitoring period, no other anomalies were detected. We now consider this issue fully resolved. arvancloudstatus.ir/incidents/3488…

[Monitoring] Panel and API Issue (#348822) A fix has been implemented and we are now monitoring the situation. arvancloudstatus.ir/incidents/3488…

[Issue] CDN PoP Issue (#348825) We have detected connectivity issues and packet loss on Iranian upstreams from our international CDN PoPs. Further updates will be provided in this thread. arvancloudstatus.ir/incidents/3488…

[Issue] Panel and API Issue (#348822) We have detected an issue on the Arvancloud panel In All region. Our engineers are investigating the issue, further updates will be posted in this thread. arvancloudstatus.ir/incidents/3488…

[Resolved] Panel Issue (#347082) This issue is now resolved. If your service is still affected, please contact our support department. arvancloudstatus.ir/incidents/3470…

[Issue] Panel Issue (#347082) We have detected an issue on the Arvancloud panel In Goethe region. Our engineers are investigating the issue, further updates will be posted in this thread. arvancloudstatus.ir/incidents/3470…