asim basit
149 posts


@Hajj_nusuk @Hajj_nusuk @MoHU_En I am
Waiting for left over e-wallet money refund which is requested on March 24th 2024. Please help and refund. The banks will charge us interest for credit cards! Please help
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@Hajj_nusuk @MoHU_En @Hajj_nusuk if you can handle this many people and capacity is always challenged then please give it company's that do this every day like Salesforce, google and amazon who does this work everyday with large volume of users.
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Important Announcement!
To ensure a smooth experience across #Nusuk_Hajj, bookings will be temporarily suspended.

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asim basit retweetledi

@nycrecruiter @Hajj_nusuk @HaramainInfo @HajMinistry @MoHU_En @KingSalman @arabnews @Saudi_Gazette which package
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@Hajj_nusuk @HaramainInfo @HajMinistry @MoHU_En @KingSalman @arabnews @Saudi_Gazette Look at this..just announced a package with 45 n 63, we get an error messagen Masher quota exceeded. What do we do ? Very frustrating!


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@Hajj_nusuk @HaramainInfo @HajMinistry @MoHU_En
Assalamu Alaikum..we are tired of this system and not working at all. We were told to look into the new packages. When we login, the packages are available, but when we go to the payment part, we get an error 1/2
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@Mohamme02185302 @Hajj_nusuk @MoHU_En @Hajj_nusuk @MoHU_En They release a package and we are trying to book and it says seats are not available where it shows 42 available. Please help me make the booking waiting since weeks for a package.
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@Hajj_nusuk @MoHU_En
Now there are MCDC Al Kabash camp with a good price for 10 days. it says 48 seats but when we booked as it came out , it says full. Is something wrong with the server. why do you all tease the hujaj this way.
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@nycrecruiter @Hajj_nusuk @HaramainInfo @Hajj_nusuk I have the same issue. Please open the booking for this package so people can do Hajj this year.
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@Hajj_nusuk @HaramainInfo It says 50 remaining, we select n go to make payments, we get the message..sold out! Its a mess and get back to old local agents system..


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@Hajj_nusuk no new phase for USA. then why are you mentioning USA in second phase?
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The Second Phase of Booking on the #Nusuk_Hajj Platform is Now Available
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@Hajj_nusuk @PatelP04310415 @Segamedo1 why dont you create a button 'pending payment' so its clear for people. and just publish if the quota for USA is filled and if no more new packages are going to be avaliable. last year experience was not enough for you guys to learn a lesson from?
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Dear @AsimBasit, We appreciate your feedback and we thank you for sharing it with us
Please be advised that the packages may be sold out and their availability is subject to change based on cancellations or new releases. We kindly suggest that you periodically check our website for any updates.
Please also note that reservations this year are on a "First-Come-First-Serve" basis with priority to those who finalized the payment.
We appreciate your understanding and cooperation in this matter.
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@Hajj_nusuk @PatelP04310415 @Segamedo1 I have the same issue masher quota exceeded not able Tom make payment through credit card
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Dear @PatelP04310415 , thank you for your feedback. We strive to provide personalized support to each inquiry and are always eager to receive more specific details about your concern.
Please feel free to DM us with any further information so that we can assist you more effectively.
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@Hajj_nusuk @Hajj_nusuk for some reason I cant send you Direct message. Please send me a DM and I will reply with my details.
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We appreciate your feedback and we thank you for sharing it with us.
Dear @AsimBasit , we confirm receiving your request and we are available to assist you for your payment status.
To avoid sharing personal information, we ask you kindly to share with us your information in direct message.
Needed Information:
- Passport Number
- Account Mail Address
-Full Name
We thank you for trusting us and we confirm our readiness and willingness to support anytime
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#Nusuk_Hajj is the only authorized platform for booking Hajj packages for the year 1444 AH - 2023 AD. The platform provides a diverse range of packages offered through (12) licensed companies for this year
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.@HajMinistry is asking people to provide feedback and rate their experience with @Hajj_nusuk. #Nusuk_Hajj is for Western countries- post it in English please!
وزارة الحج والعمرة@HajMinistry
لتحسين الخدمات، #قيّم_تجربتك_الرقمية مع #تطبيق_نُسُك، شكرًا لوقتك. #مكة_والمدينة_في_انتظاركم_بشوق
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@Hajj_nusuk
Will U.S.A. will have more packages as we have been to trying on the website and it says all packages are sold.
@MoHU_En
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@Motawif_SA @AhmedHe57643184 URGENT !! When will we receive our refund we are waiting for June 28th we want to receive every penny because we don't want to pay interest on the payments 2022061199299. I CANNOT EVEN SEE MY REFUND PROCESS IN MY ACCOUNT ANYMORE
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@Motawif_SA @MOHU_Care
TICKET #2022061092388
FOR THE SAKE OF ALLAH
1) REFUND MY MONEY
2)PLEASE STOP STOP STOP!!!
THE NONSENSE E-MAILS
YOU STILL SENDING ME
SAYS; " YOUR VISA HAS BEEN APPROVED, PROCEED TO AIRPORT "
ON 7/11/22. AFTER HAJJ IS OVER.
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@begum_begum5 @Motawif_SA Are you from USA? When did you received the refund?
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@Motawif_SA Assalamualikun,
Eid Mubarak!
Thanks for the Refund on time. I didn’t have have to pay interest on my card. Appreciated.
Hope next year I will have chance to go for Hajj. In Sha Allah…
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@edisahus @Motawif_SA Are you in the USA sister. you opted for full refund too option? I see my portal completely changed. did you see the same on your portal?
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@Motawif_SA Please forgive us for calling you out on social media. #paidbutfailed, money are refunded on account, Alhamdulillah, I hope this is a sign of Allah s.w.t., as invitation for next Hajj year, amin.
Eid Mubarak 🌹🕋❤️🕊
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May Allah grant you and your family a peaceful and prosperous life, and His blessings never leave your side. Motawif team wishing you the heartiest Eid Adha Mubarak! #YourHajjwithMotawif #Hajj2022 #EidMubarak
GIF
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My portal status has completely changed to just approved status instead of refund in progress today not sure what is happening here. I was supposed to get full refund.@Motawif_SA
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