Consultant Helpdesk@Debenhams

@theweebam Hi, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. 💬 @theweebam

@tjlscuba Hi, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. 💬 @tjlscuba

@gaishey Hello, we apologise for the inconvenience and such an experience with us. We would like to closely look at the concern raised. Kindly follow back and share with us via dm share your mobile number and email address we reach out and assist.

@Debenhams real issues with a faulty item my partner is trying to return and either get a refund or replacement but so far keeps getting fobbed off by a third party company and this isn’t what you expect from a uk company failing consumer act rights not happy or impressed at all

@Sweetboy_lighty Hello, we apologise for the inconvenience and such an experience with us. We would like to closely look at the concern raised. Kindly follow back and share with us via dm share your mobile number and email address we reach out and assist.

@Debenhams hi I received my order on Friday but what I received was completely smashed.I have contacted you via what’s app, I message and Facebook as you don’t have a phone number or email. I have not had a response on any of those platforms can this be sorted it’s poor service

@lauradico We regret the issue you've experienced and would appreciate the opportunity to investigate further. Please direct message your phone number email address and full name please so we can thoroughly address your concerns.Thank you

@Sf_W_Lioness Hi @Sf_W_Lioness, kindly share a DM and follow back for quick assistance and updates. Thank you

@Debenhams Your "customer service" is abysmal. No chance of getting through to a human... No phone contact... In fact NOTHING! 😡 You're an historical name in retail in the UK. You used to have some of the biggest stores on the high street with great staff. Where has it gone?

@Sf_W_Lioness Hi @Sf_W_Lioness So sorry to hear this.  Please drop us a DM with your email address and WhatsApp number. we'll advise you further.  Thanks.

@Debenhams -do not shop online with @Debenhams - their customer service is nonexistent. I’ve been trying for over 2 months to resolve issues. I need somebody from @Debenhams to contact me asap.

@ElvinSmiles Hi @ElvinSmiles So sorry to hear this.  Please drop us a DM with your email address and WhatsApp number. we'll advise you further.  Thanks.

@DebenhamsBeauty @Debenhams hi, ordered something early Monday AM and paid for express delivery (delivery WITHIN 2 working days) and my parcel still isn’t here. Evri website says ‘expecting the parcel’. Needed this for a birthday present tmrw. ETA pls?

@charlottewood__ @charlottewood__ Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

Loving @Debenhams express 2 day delivery. Ordered Sunday, still not received the item, tracking has stopped working.

@jameskowacz @jameskowacz Can you please follow and DM us? I would like to help you. Thanks, Lisa 🌻

Very disappointed with @Debenhams. I’ve tried to return my order many times but the system keeps saying my email doesn’t match. I’ve contacted customer service via WhatsApp and Messenger but no real response. Please sort this out — #debenhamscustomerservice

@vfleming71 @vfleming71 Can you please follow and DM us? I would like to help you. Thanks, Lisa 🌻

@tusks98 @tusks98 Can you please follow and DM us? I would like to help you. Thanks, Lisa 🌻

@AskDebenhms_ posted about an issue Ive now had at least 9 employees 'add me' asking me to dm them my issue but still nothings done WTH????

@TraceyJ883164 @TraceyJ883164 We have already replied to your DM kindly follow back for quick assistance. Thank you

@james_m69 Hi @james_m69 So sorry to hear this.  Please drop us a DM with your email address and reachable mobile number. we'll advise you further.  Thanks