Ask PayPal

For account specific support, please visit paypal.com/help.

@kunPizzaCr23 Nos puede confirmar cual es el producto o servicio que vendió por favor. Gracias

@AskPayPal Es de Venezuela

Tengo un problema ( mi dinero esta retenido y quisiera retirarlo ya que necesito costear algo pero no obtengo ninguna ayuda que hago para que me den el dinero que esta retenido ) ? @AskPayPal @PayPal @PayPalUK @PayPal_Open

Claudia , en este caso es necesario que entre en contacto por medio de nuestra central de atendimiento por favor. Por allí un colega le ayudará. Llame al Servicio de Atención al Cliente de PayPal 1-402-952-8556 Horario del Servicio de Atención al Cliente De 6:00 a. m. a 8:00 p. m. CT de EE. UU., de lunes a viernes. De 8:00 a. m. a 8:00 p. m. CT de EE. UU. los sábados y domingos.

@AskPayPal Si, el país es Venezuela y recibiré pago por trabajo remoto como freelance

@AskPayPal restringieron permanentemente mi cuenta que jamás usé para enviar ni recibir fondos, creé otra cuenta y sucedió lo mismo. Necesito recuperar alguna

Si estás teniendo problemas para acceder a tu cuenta de PayPal, Ve a la página de Contacto de PayPal: paypal.com/es/webapps/mpp… Selecciona tu país. En la parte inferior, selecciona “Llámanos”. Haz clic en “Llamar como invitado” para ver el número de teléfono. Ten a mano: Tu número de teléfono. Un estado de cuenta de la tarjeta o banco vinculado. El correo electrónico con el que registraste tu cuenta. Saludos,

@MarioDronj48669 @AskPayPal I have the same problem, it's frustrating

@AskPayPal Good morning, after changing my phone number, I cannot access either the PayPal website or the application because it asks for a code sent to my old mobile phone. Can you tell me how to log in again? Thanks

Hi there! The security of your account is important to us. In case there is an unauthorized party trying to access your personal data, please contact our customer support by clicking contact at the bottom of PayPal.com. If you're unable to log in, please contact us through the option "Call as a guest" and get in touch with our support team through our homepage for your account to be temporarily blocked while we investigate the incident.

@AskPayPal Hi. Hacker used my email to create PayPal account. So I need your help, I'm not using PayPal so I don't have login but I'm get email consistently from PayPal with some foreign person name

For account specific support, please visit paypal.com/help.

You can make sure you’re viewing the correct support options for your location by scrolling to the bottom of the page, clicking on the flag icon, and selecting your specific country. This will display the contact details available in your region. We really appreciate your patience and understanding, and our team will be glad to assist you through the available channels.

@AskPayPal As I mentioned, I am not in the USA and cannot make a call, also unable to login. What can I do?

Hi there! The security of your account is important to us. In case there is an unauthorized party trying to access your personal data, please contact our customer support by clicking contact at the bottom of PayPal.com. If you're unable to log in, please contact us through the option "Call as a guest" and get in touch with our support team through our homepage for your account to be temporarily blocked while we investigate the incident.

@AskPayPal Hi @AskPayPal . My PayPal account has been hacked.The email address and password were changed without my permission. am not in USA currently and cannot log in or contact support from abroad. I. Also got an email saying I got a PayPal debit card which I have not requested. Help

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to remove the card from your PayPal account. Please refer the given link for more details: paypal.com/cshelp/article…. To update the card details, you can refer the given link for details: paypal.com/cshelp/article…. You can also contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal hi, I'm trying to get my account running but it keeps asking me to confirm my card. The card in question is no longer active so I can't but if I try to remove the card it just sends me back in a circle - I have to confirm the card before doing anything, even removing the card, which is impossible. There are no transactions listed on that card. How does this get resolved?

Hi there! Thanks for reaching out to PayPal. We understand that you would like to get in touch with our support team for your account related query. Please get in touch, by selecting the "Call Us" as Guest, option in the bottom of our PayPal.com homepage. For any account-related queries, we currently offer support through call and message options only. To make sure you’re viewing the correct support options for your location, please scroll to the bottom of the PayPal page, click on the flag icon, and select your country. This will display the contact details available in your region. You can also refer to the link to check all our contact options: paypal.com/cshelp/article… We look forward to assisting you.

@AskPayPal how can i speak to a human person ?

Hi there! Thank you for reaching out to PayPal. At the moment, calling us or contacting us through messaging are the official support channels we offer. You can also make sure you’re viewing the correct support options for your location by scrolling to the bottom of the page, clicking on the flag icon, and selecting your specific country. This will display the contact details available in your region. We really appreciate your patience and understanding, and our team will be glad to assist you through the available channels.

@AskPayPal I cannot 'Call as Guest' from my location and the Help Center link is looping. I have my BRI Bank Statement PDF ready. Please, just open the DM so I can send my email and the document. I need a human to check this, not a bot

@AskPayPal Hello, I have an issue with my account limitation. I accidentally uploaded the wrong document for address verification and now the link is gone. Can you help me please?

Hi there! Thank you for reaching out to PayPal. Please get in touch with our support team during business hours to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team paypal.com/cshelp/article… or by clicking 'contact' at the bottom of the PayPal homepage and reach us through call and if you're unable to login kindly select "Call us as Guest" or by referring to this link paypal.com/smarthelp/cont….

@AskPayPal I've tried the Help Center and email, but I keep getting automated rejections. My account is stuck and I have the correct bank statement ready. Please, can you open a DM with me so I can provide my details? This is urgent."

Hi there! Thanks for reaching out to PayPal. If you're unable to receive the 2FA code because you no longer have access to the registered phone number, our support team can help you verify your identity and update the number on your account. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont… We look forward to assisting you.

@AskPayPal I cannot log in because PayPal sends a code to my old phone number that I no longer have access to. Please help me remove it.

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to Login into your PayPal account. Please refer the given link for more details: paypal.com/cshelp/article…. You can also contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal @AskPayPal

@AskPayPal You can see this whem i try to login my paypal account they are sending code to my old expire phone number which i dont have so please take a look and calling support team is expensive so please allow to contact through email Remove old no therealsheribhai@gmail.com

Hi there! Thanks for reaching out to PayPal. We understand that your PayPal account is permanently limited at the moment. Please get in touch with our team by selecting the "Call Us" as Guest, option in the bottom of our PayPal.com homepage. For any account-related queries, we currently offer support through call and message options only. To make sure you’re viewing the correct support options for your location, please scroll to the bottom of the PayPal page, click on the flag icon, and select your country. This will display the contact details available in your region. You can also refer to the link to check all our contact options: paypal.com/cshelp/article… We look forward to assisting you.

Hi there! Thanks for reaching out to PayPal. If you're having trouble accessing your account or resetting your password, please try the password reset option here: paypal.com/cshelp/article… If the issue continues, please contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont… We look forward to assisting you.

@AskPayPal I’m trying to log in after 1 year, but my password expired and reset code is being sent to my old phone number, which I no longer use. I’m in Pakistan and calling support is too expensive. Please help me regain access. Email: therealsheribhai@gmail.com

Hi there! Thank you for reaching out to PayPal. We do understand that you are unable to access your PayPal account. In this type of situation, it is best to contact our support team. Our team will verify some information over call/chat and help you further on the same. Please try clicking the 'Contact Us' option, then click the 'Password and account access' option, and then 'Login problems'. You can also select "Call Us" as a guest or chat with us using logged out chat option during business hours. paypal.com/cshelp/contact…

@AskPayPal old phone number has expired, so I can’t receive the login code. I’m in Pakistan and can’t call your helpline. Please allow one-time access to update my number. Email: therealsheribhai@gmail.com

Hi there! The security of your account is important to us. In case there is an unauthorized party trying to access your personal data, please contact our customer support by clicking contact at the bottom of PayPal.com. If you're unable to log in, please contact us through the option "Call as a guest" and get in touch with our support team through our homepage for your account to be temporarily blocked while we investigate the incident.

@AskPayPal My account was hacked, phone number changed, I can’t receive OTP. I’m from Ecuador and can’t call US support. Need chat assistance urgently.

Hi there! Thank you for reaching out to PayPal. We do understand that you are unable to access your PayPal account. In this type of situation, it is best to contact our support team. Our team will verify some information over call/chat and help you further on the same. Please try clicking the 'Contact Us' option, then click the 'Password and account access' option, and then 'Login problems'. You can also select "Call Us" as a guest or chat with us using logged out chat option during business hours. paypal.com/cshelp/contact…

@AskPayPal Good morning, after changing my phone number, I cannot access either the PayPal website or the application because it asks for a code sent to my old mobile phone. Can you tell me how to log in again? Thanks

Hi there! Thank you for reaching out to PayPal. We are sorry to hear about your PayPal account being permanently limited. Please get in touch with our support team during business hours to discuss the next steps or to get an understanding of the possible solutions to the issue. You can contact our support team by following this link: paypal.com/cshelp/article… or by clicking "Contact Us" at the bottom of the PayPal homepage. If you are unable to log in, select "Call us" as Guest, or visit this link: paypal.com/smarthelp/cont….

@PayPal I followed every step, submitted all real documents, and complied with all requirements. Still, my account has been permanently limited without a clear explanation. My funds are stuck and I have no proper support response. This is extremely stressful. Please take immediate action. @AskPayPal