Ask Straight Talk

@Sassy_Cassie_99 We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

I’m spreading some holiday cheer this season with my referral code! Switch to Rewards, and we’ll both earn points to spend towards FREE service plans and more! #straighttalkrewards my-st.co/RAF

@JosephJStorm We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

Ask me about the tip, fact or joke I was just surprised with on Social Shake™! #straighttalkrewards my-st.co/RAF

@IDoItWayBetter_ We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat - hope to hear from you soon!

@Carrie_Bell We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

I’m spreading some holiday cheer this season with my referral code! Switch to Rewards, and we’ll both earn points to spend towards FREE service plans and more! #straighttalkrewards my-st.co/RAF

@DoubleDShawty We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

The perks are so good on my wireless Rewards, it’s spooky! Use my referral code to switch today and you could earn enough points for a FREE service plan and more. #straighttalkrewards my-st.co/RAF

@BaileyFiberArt We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM so we can chat, hope to hear from you soon!

I’m spreading some holiday cheer this season with my referral code! Switch to Rewards, and we’ll both earn points to spend towards FREE service plans and more! #straighttalkrewards my-st.co/RAF

@elreyny617 We value your business, and would like to address your concerns as quickly as possible. Please chat with us at bit.ly/2CuBvXO, send us a private message, or text the word Help to short code 611611. We are open Mondays to Sundays from 08:00 AM to 11:45 PM EST. ^RG

@AskStraightTalk @MyStraightTalk your customer service is literally the worst. I've had nothing but issues for a couple months now. I'm really contemplating canceling my lines with you and going elsewhere. I used to recommend your service, now I say- stay away!

@elreyny617 Our goal is to provide a consistently reliable service, and an exemplary level of Customer Service. Unfortunately, we did not meet this goal, and we sincerely apologize for this unfortunate experience. ^RG

@DOGGIE2DSAM You can also use our self-service menu by simply texting the word HELP to 611611. ^ML

@AskStraightTalk what dose it mean if i go over 60 GB on straight talk, will i lose my number, will i be block from using data or what and i read your terms and volitaion and to me it dont understand it

@DOGGIE2DSAM As per our Terms and Conditions, please chat with us at bit.ly/2CuBvXO for further assistance. We'd love to answer your inquiries about our services. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. ^ML

@DOGGIE2DSAM Thank you for reaching out to us about your concern. If you exceed 60 GB of data usage within the 30-day cycle, your account will be checked as to why you've used that much data in a short span of time. Your account might be investigated and data speed will be reduced to 2G. ^ML

@mrhomelessdude I am so sorry for the inconvenience we may have caused you. Please chat with us at bit.ly/2CuBvXO for further assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. To view our self-service menu, text Help to 611611. Thank you. ^ML

@StevieBishop9 For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

@AskStraightTalk why did you deactivate my account with no warning? No text, no email, nothing! I have been a customer for 6 years!

@StevieBishop9 We're very sorry for the trouble. Please chat with us at bit.ly/2CuBvXO for further assistance. We'll need to check your account to better understand what happened. We're very thankful to have you as one of our valued customers. ^ML

@allenp95993 For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

@AskStraightTalk I just purchased the $130 refill card on your website and it clearly states 25GB a month yet when I go into my account it shows I'm only allowed 15 GB a month.

@allenp95993 I'm sorry for the inconvenience we may have caused you. Please allow us to know more about your concern and further investigate your account. We'll do our best to provide the best resolution for you. Chat with us at bit.ly/2CuBvXO for further assistance. ^ML

@RayquazaKingdom For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

@RayquazaKingdom I'm sorry for the trouble. You may go to our website at straighttalk.com/wps/portal/hom… to log in to your My Account. Through this, you can cancel your enrollment program in Auto-Refill. You can also chat with us at bit.ly/2CuBvXO for further assistance. ^ML

@thadeeg80 @Walmart You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

@AskStraightTalk why does my card from @Walmart.com say i get 25gb of data but my account says 15?

@thadeeg80 @Walmart I deeply apologize for the inconvenience. Please chat with us at bit.ly/2CuBvXO for further assistance. We'll need to work on your account to resolve the problem. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^ML