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Atomos

@AtomosGlobal

Atomos creates products for everyone, anywhere who need to deliver high quality video content.

Australia/Japan/Europe/USA Katılım Aralık 2010
520 Takip Edilen19.4K Takipçiler
Atomos
Atomos@AtomosGlobal·
@theetjc Hey Thee Tjc! we are here to help, please let us know what issues you are facing or assistance you required from us, in the dms. Thanks! ATOMOS
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Thee Todd
Thee Todd@theetjc·
@AtomosGlobal <- anybody paying attention over there in #Support ?? I sure could use some help to get things done?
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Atomos
Atomos@AtomosGlobal·
@tsubox3000 Hi @tsubox3000, thanks for the follow-up. While powered USB-C mics like the Ulanzi AM23 should be compatible in theory, we have not officially tested this specific model, so we cannot confirm full compatibility. If you do try it out, feel free to share your results. ATOMOS
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つきぢ現場監督
つきぢ現場監督@tsubox3000·
@AtomosGlobal Thank you for your reply. I am looking to use a microphone “Ulanzi AM23”. If this microphone cannot be used with the Ninjaphone, please let me know what microphone you recommend and how to use it.
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Atomos
Atomos@AtomosGlobal·
@retrotink2 @SNicktendo Hey Mike, You're right, RT4K outputs RGB 4:4:4, but most cameras don’t send that over HDMI. The Ninja supports up to standard 10-bit 4:2:2 and RAW 12-bit, which matches the standard output from most mirrorless and cinema cameras today. ATOMOS
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Mike Chi
Mike Chi@retrotink2·
@SNicktendo @AtomosGlobal The Ninja may only take 10b videos in YCbCr 4:2:2 format on all resolutions. RT4K only outputs in RGB 4:4:4
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Super Nicktendo 🎮
Super Nicktendo 🎮@SNicktendo·
Retrotink 4k is visible. But only with 8bit HDR for now. 10 bit doesn't seem to be recognized. But at least I'm getting somewhere. I don't think it's the retrotink. I think I just need to explore more settings in the Ninja to get the HDR settings to match.
Super Nicktendo 🎮 tweet media
Super Nicktendo 🎮@SNicktendo

Got the Ninja Ultra Recorder. Sony camera works flawlessly. Everything else? Not so fast. But then again this is a professional device and I am not a professional. People have gotten the Mister to work, but not the Retrotink 4k.

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Atomos
Atomos@AtomosGlobal·
@tsubox3000 Hi @tsubox3000, thank you for asking. powered USBC mics should work with the Ninja Phone. Please let us know the model. ATOMOS
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Atomos
Atomos@AtomosGlobal·
@baldhead1126 Hey @baldhead1126, Thanks for your comment. We hear you and have forwarded your request to the R&D to consider bringing the false color and aspect ratio settings flow on Shinobi 2 more in line with Ninja Ultra. Appreciate you taking the time to share this. ATOMOS
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Atomos
Atomos@AtomosGlobal·
🔥 FREE SUNHOOD WHEN YOU BUY SHINOBI II! 🔥 Don't miss out on this exclusive deal – grab your Shinobi II now and experience crisp, vibrant monitoring like never before! Buy now: ow.ly/8oPA50UhfnM #BlackFridayDeals
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Atomos
Atomos@AtomosGlobal·
@saku_oncreate Hi Saku, Glad to hear that caught your interest. Let us know if you have any questions about it, happy to help. ATOMOS
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Atomos
Atomos@AtomosGlobal·
@VictorValenciaX Hey Victor, thanks so much for your comment. Just to clarify, the ROW (Rest of World) dollar price for the Shotgun mic is $249. The US price is set at USD 349 to reflect local tariffs, and may be subject to change. ATOMOS
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Atomos
Atomos@AtomosGlobal·
@IanHunterMedia Thanks for pointing out, Ian hunter! we have informed the website team about it and it will be corrected accordingly asap. ATOMOS
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Atomos
Atomos@AtomosGlobal·
@VictorValenciaX Hey victor! thanks for reaching out. Could you please specify the link where does the mic is mentioned for $249? That would be helpful to forward it to the team? ATOMOS
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Atomos
Atomos@AtomosGlobal·
@yetilmezer Nice breakdown of ATOMOSphere. Yetil! Thanks for sharing with us! ATOMOS
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Atomos
Atomos@AtomosGlobal·
@Tech_HD1 Hi Tech HD! Thanks so much for your feedback! Keen to hear your review on the mic. ATOMOS
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TECH HD
TECH HD@Tech_HD1·
@AtomosGlobal Oooooo now this is a microphone I wanna review 👀🔥
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Dominic Carter ᯅ
Dominic Carter ᯅ@DominicCarterLA·
The orientation is wrong on my new @AtomosGlobal Ninja Phone. It’s upside down. Tested on several devices. On latest firmware. Does this happen to anyone else?
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Atomos
Atomos@AtomosGlobal·
@RadAstronaut Hello Rad! The Canon R8 does not currently support ProRes RAW with Ninja V. RAW support needs close work between Canon and Atomos. We have passed this to our R&D as we keep expanding RAW accross more cameras. ATOMOS
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Atomos
Atomos@AtomosGlobal·
@stuffiliked83 Hi stuffiliked! sorry that you are facing this. its due to the device already been registered by the previous owner, contact us at our support via ticket, and our team will sort this out for you. submit a ticket: support.atomos.com/hc/en-us/reque… ATOMOS
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Atomos
Atomos@AtomosGlobal·
@R32YSD Certainly, R32YD! We have already escalated it to the engineering team and they are actively working on it. Thanks for your patience! ATOMOS
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Junichi Yasuda
Junichi Yasuda@R32YSD·
@AtomosGlobal I was able to confirm The focus tracking frame disappears in SHINOBI2, but it was tracked on the camera monitor. Thank you very much It would be nice if the tracking frame remained in SHINOBI2 as well.
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Atomos
Atomos@AtomosGlobal·
@R32YSD Yes it does, R32YSD! With cameras that have tap to focus available with the Shinobi II, AF tracking should also work. Here is the list of compatible cameras, those labelled with (*) have touch to focus functionality available with Shinobi. atomos.com/camera-control/ ATOMOS
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Junichi Yasuda
Junichi Yasuda@R32YSD·
@AtomosGlobal Thank you for your reply. In 11.03, it is touch focus. Does it support focus tracking, where the focus follows the subject?
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Atomos@AtomosGlobal·
@R32YSD Hey R32YSD! AF tracking is now supported from FX30 on the Shinobi II. Make sure your Shinobi is updated to the latest FW 11.03.00. ATOMOS
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