Atomos
8.4K posts

Atomos
@AtomosGlobal
Atomos creates products for everyone, anywhere who need to deliver high quality video content.
Australia/Japan/Europe/USA Katılım Aralık 2010
520 Takip Edilen19.4K Takipçiler

@AtomosGlobal <- anybody paying attention over there in #Support ?? I sure could use some help to get things done?
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@tsubox3000 Hi @tsubox3000, thanks for the follow-up. While powered USB-C mics like the Ulanzi AM23 should be compatible in theory, we have not officially tested this specific model, so we cannot confirm full compatibility. If you do try it out, feel free to share your results.
ATOMOS
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@AtomosGlobal Thank you for your reply. I am looking to use a microphone “Ulanzi AM23”.
If this microphone cannot be used with the Ninjaphone, please let me know what microphone you recommend and how to use it.
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The Atomos StudioSonic Shotgun Mic is available for pre-order now, with shipping mid- July 2025. MSRP: USD $249 / EUR €249 (excluding local sales taxes/VAT): ow.ly/kRSf50VYWny
#Atomos #StudioSonic #ShotgunMic #Microphone #Audio #Record #24bit #Filmmaking #YouTube

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@retrotink2 @SNicktendo Hey Mike, You're right, RT4K outputs RGB 4:4:4, but most cameras don’t send that over HDMI. The Ninja supports up to standard 10-bit 4:2:2 and RAW 12-bit, which matches the standard output from most mirrorless and cinema cameras today.
ATOMOS
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@SNicktendo @AtomosGlobal The Ninja may only take 10b videos in YCbCr 4:2:2 format on all resolutions. RT4K only outputs in RGB 4:4:4
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Retrotink 4k is visible. But only with 8bit HDR for now. 10 bit doesn't seem to be recognized. But at least I'm getting somewhere. I don't think it's the retrotink. I think I just need to explore more settings in the Ninja to get the HDR settings to match.

Super Nicktendo 🎮@SNicktendo
Got the Ninja Ultra Recorder. Sony camera works flawlessly. Everything else? Not so fast. But then again this is a professional device and I am not a professional. People have gotten the Mister to work, but not the Retrotink 4k.
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@tsubox3000 Hi @tsubox3000, thank you for asking. powered USBC mics should work with the Ninja Phone. Please let us know the model.
ATOMOS
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@baldhead1126 Hey @baldhead1126, Thanks for your comment. We hear you and have forwarded your request to the R&D to consider bringing the false color and aspect ratio settings flow on Shinobi 2 more in line with Ninja Ultra. Appreciate you taking the time to share this.
ATOMOS
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@AtomosGlobal Or should I say False color and aspect ratio MENU/settings
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🔥 FREE SUNHOOD WHEN YOU BUY SHINOBI II! 🔥
Don't miss out on this exclusive deal – grab your Shinobi II now and experience crisp, vibrant monitoring like never before!
Buy now: ow.ly/8oPA50UhfnM
#BlackFridayDeals

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@saku_oncreate Hi Saku,
Glad to hear that caught your interest. Let us know if you have any questions about it, happy to help.
ATOMOS
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@VictorValenciaX Hey Victor, thanks so much for your comment. Just to clarify, the ROW (Rest of World) dollar price for the Shotgun mic is $249. The US price is set at USD 349 to reflect local tariffs, and may be subject to change.
ATOMOS
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@IanHunterMedia Thanks for pointing out, Ian hunter! we have informed the website team about it and it will be corrected accordingly asap.
ATOMOS
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@AtomosGlobal @VictorValenciaX Here it’s listed as $349
#shotgun-mic" target="_blank" rel="nofollow noopener">atomos.com/2025-new-produ…
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@AtomosGlobal Says $349 on the website but everything else advertises as $249?
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@VictorValenciaX Hey victor! thanks for reaching out. Could you please specify the link where does the mic is mentioned for $249? That would be helpful to forward it to the team?
ATOMOS
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@yetilmezer Nice breakdown of ATOMOSphere. Yetil! Thanks for sharing with us!
ATOMOS
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@DominicCarterLA Hey Dominic, sorry for the trouble. could you please send us this video via support ticket with details on your Ninja Phone setup and camera? Our team will take a closer look: support.atomos.com/hc/en-us/reque…
ATOMOS
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The orientation is wrong on my new @AtomosGlobal Ninja Phone. It’s upside down. Tested on several devices. On latest firmware. Does this happen to anyone else?
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@RadAstronaut Hello Rad! The Canon R8 does not currently support ProRes RAW with Ninja V. RAW support needs close work between Canon and Atomos. We have passed this to our R&D as we keep expanding RAW accross more cameras.
ATOMOS
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@stuffiliked83 Hi stuffiliked! sorry that you are facing this. its due to the device already been registered by the previous owner, contact us at our support via ticket, and our team will sort this out for you.
submit a ticket: support.atomos.com/hc/en-us/reque…
ATOMOS
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@AtomosGlobal I was able to confirm
The focus tracking frame disappears in SHINOBI2, but it was tracked on the camera monitor.
Thank you very much
It would be nice if the tracking frame remained in SHINOBI2 as well.
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@R32YSD Yes it does, R32YSD! With cameras that have tap to focus available with the Shinobi II, AF tracking should also work. Here is the list of compatible cameras, those labelled with (*) have touch to focus functionality available with Shinobi.
atomos.com/camera-control/
ATOMOS
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@AtomosGlobal Thank you for your reply. In 11.03, it is touch focus. Does it support focus tracking, where the focus follows the subject?
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@flowstatevis @AtomosGlobal When will focus tracking be available for FX30?
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