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A Google Ads Case Study 📈👨⚖️⚖️
How Defining Conversions, Hyper-Targeting, & Auction Manipulation Generated 5M+ In Case Value
The Scenario:
Law client in a very competitive market. Client has a history of spending ~5k monthly for Google Ads, but has never been able to scale past that mark efficiently.
The Goal:
Create 5x ROAS for 4 different case types.
The Solution:
Defining conversions
- We defined conversion values for the 4 different case types, & implemented correct conversions for phone calls and form submissions.
- Campaigns were segmented into case types, but more importantly by conversion value. Some of the case types depend on market conditions, so we monitor which cases are coming in, and if they are retained. This allows us to scale campaign spend up or down depending on which is generating more revenue at that time.
Hyper-Targeting
- After analyzing all of their past case data, we found which zip codes would be the most profitable to target, instead of targeting by radius or county. Now, we bid adjust by zip code depending on conversions, conversion rate, & CPC.
- Each case type was segmented by themes for each ad group. This, combined with a specialized copy for each ad group, along with City Keyword Insertion, produced a ridiculous 50% CTR for some ad groups.
- Looong list of negatives. Clicks are expensive for law, so we make sure to waste as little as possible. This means researching as many competitors as we can, and eliminating any research-related keywords.
- 1 phrase match ad group, with few keywords. Every other ad group is exact. This gives us room to find new keywords while staying focused on ready-to-convert users.
Bid Strategy
- We started with a Manual CPC bid strategy for all campaigns. This helped control costs while we found the most efficient keywords.
- After 20ish conversions for each campaign, we switched to Max Conversions. This worked great for 3 of our campaigns, but our most important case type would not spend what we wanted. So, I switched it back to Manual CPC & increased the Max bids to 200% our current Avg. CPC. This skyrocketed Spend, CTR, Imp. Share & kept conversions efficient. We were available in more auctions since we were able to spend what was necessary - but it only increased our Avg. CPC by 135%
The Results:
25x ROAS | $5M+ Generated Case Value

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