Auto/Mate DMS

A salute to our service frontline bit.ly/3zZYiov by @Krock111 @drivingsales

Solera Completes Acquisitions of Omnitracs and DealerSocket bit.ly/3zaE7UD

Times Union Names Auto/Mate by DealerSocket a Winner of the Capital District Top Workplaces 2021 Award bit.ly/3yBYEks

In his latest Rock's Rants blog, @Krock111 talks about the importance of parts management bit.ly/2RkRNLc

It's a new world and a new way of business is required. Read the latest Rock's Rants by @Krock111 bit.ly/30QcTlY @drivingsales

Car dealerships made the most out of a disruptively bad situation, according to the findings of the J.D. Power 2021 Customer Service Index (CSI) Study. Learn more > hubs.la/H0J4R_C0 #JDPowerCSI

Have you or your team been misled by these common myths around automotive CRM? Dispel these myths with reality, and transform your CRM from a necessary cost to a profit center. bitly.ws/c7hz

"Obviously, dealers have played an important role in this industry for the last 100 years. But I would also say they have an even more critical role to play over the next 100 years." — DealerSocket's Byron McDuffee talks to DealerTech Nerd Stefan Drechsel. bitly.ws/bTqr

Customer trust is lost when different service employees quote different prices for the same job. Learn how easy it is to achieve consistent service estimates with Auto/Mate bit.ly/2M9mfkM

Are your service advisors answering phones during busy times? To improve the customer experience & generate more service revenue, cross-train employees or outsource incoming service calls to a BDC.

Did you know @DealerSocket has a series of FREE educational webinars? Learn how to grow revenue, attract new customers, & get the most out of your CRM! bit.ly/2NNxOmG

6 Strategies to Increase Employee Engagement bit.ly/32OTQuS @MaldonadoMe

How often do you check your open ROs report? Should be weekly. Best practice is not to have any ROs older than 30 days #fixedops

How can you help your employees overcome fear of change? Identify and solve their pain points #leadership

Big news! Auto/Mate is Certified as a Volvo Dealership Management System Provider bit.ly/2OwVkoa

Does your dealership have a purchase order (PO) system? @KRock111 explains why you need one & shares best practices for an efficient PO system bit.ly/2Zc27GG

Is your DMS database up to date? Merge duplicates & update customer contact info daily. Incentivize employees & hold them accountable!

What's the real value of an electronic write-up process with mobile tablets? Data captured can be used to generate more service potential from current customers.

Auto/Mate DMS Receives “Top Rated” @drivingsales Dealer Satisfaction Award—this is the ninth consecutive year we’ve been honored! We’d like to send a big shout out to all of our customers who voted for us. Thank you! bit.ly/2MI876Z

DealerSocket + Auto/Mate = One Unified Solution. Visit our Virtual NADA Suite to test-drive our unified experience. Prizes available. No NADA pass required! bitly.ws/bDCq