Avaya Support

We've been named a Leader in The Aragon Research Globe™ for Intelligent Contact Centers 2024 for the 5th year in a row! Our Avaya Experience Platform with #AI is revolutionizing contact centers, empowering virtual agents, & elevating #CX. tinyurl.com/4kamf2kv #AvayaNews

Crafting exceptional experiences for business success requires a skilled village and a journey through ideation, analysis, planning, design, and delivery. Don't have time or expertise in #AI, #cloud, and digital? Our top ACES team can help: bit.ly/3QFYW3B #CIO

May 13-16: the dates that will redefine #innovation! #AvayaENGAGE 2024 is hitting Denver, CO, & you won't want to miss the excitement. Save the date, gear up for a mind-blowing experience, & join us on the innovation express! Learn more: tinyurl.com/5bnthmz5 #ChooseYourjourney

@mystoryblogs @Avaya Thank you for reaching out. For technical assistance, please visit support.avaya.com/support/en/pub…

@Avaya_Support @Avaya One of my phone of j100 series is having a problem of mute button, mute button is not working while ongoing call. Using this phone on voip setting. I am from Agra, Uttar Pradesh, we are using more then 50 avaya ip phones in our organisation. Pl suggest..

@pittman_barry @Avaya @alanmasarek @KHowland18 Sorry for the inconvenience. For technical support, please visit support.avaya.com

@Avaya @alanmasarek @KHowland18 You want to restore luster? What happened to service? What took a few hours to get fixed is now 4 days. So much for being concerned for your customers.

Avaya’s CEO, @alanmasarek, sits down with @KHowland18, Global VP of #Marketing, to dive into Avaya’s future & his insights on how to “restore the luster” to the brand. Tune in to the new episode of #TheExperience to hear more. link.chtbl.com/the-experience #ExperiencesThatMatter

@Scottdds1 You do not have to be a registered verified Twitter user to open a support ticket with Avaya. You do require an active SSO account. If you do not have one you may register a new account at myprofile.avaya.com.

@Avaya_Support I’m not a registered VERIFIED Twitter user. That’s your rules apparently.

@Avaya_Support avaya won’t allow a dm because I’m not VERIFIED. Fact that I spent over $22k with this company years ago shows they are not worth doing business with now.

@mattsharples101 @Avaya_UK Our apologies. If you would like to open a support ticket, please visit onecare.avaya.com

For a communications company, @avaya_uk make it surprisingly difficult to contact them. Their @Avaya_Support bot is absolute dogshit.

@biscaynenature You mention you have sent various tickets, have you opened a ticket at onecare.avaya.com for support? If no, please open a ticket here for support.

@Avaya_Support We have tried that, we do not have access to reset the phone mailbox to our extension. This is serious.

@Avaya_Support WE NEED YOUR HELP, WE CAN NOT ACCESS OUR PHONE MESSAGES!!! Have sent various Tickets.

@chrislmarch The issue with support.avaya.com has been resolved. If you are still having trouble, please open a ticket at onecare.avaya.com for further investigation.

@SelvamV32528367 Please visit avaya.com for information on who to contact to discuss this.

@Avaya_Support When will the AVYA shareholders bankrupted will be refunded? Is it correct for Avaya to bankrupt their shareholders and running the company ?

Please indicate Avaya related inquiry for assistance.

Today we celebrate Veterans throughout the US & Canada. Avaya is committed to supporting our veterans, and employees who serve, as well as their families through our Veterans @Avaya ERG. #VeteransDay #RememberanceDay

@treappleton1906 Sorry for the inconvenience. You can chat with our agents by using Ask Ava at bit.ly/3thjZyk.

@Avaya_Support Please assist, extremely frustrated customer. went live with your IP office product 157 days ago, system that does not work properly. Please help because these issues affect our critical areas like our police department. Asking for avaya to step in and assist.

@PavanPeter12 Sounds like you need technical assistance. You can chat with our agents by using Ask Ava at support.avaya.com.

@ASISA_COMPANY @AvayaAPAC An authorized Avaya Partner would be the point of contact for support issues or technical inquiries. To locate an Avaya Partner - the following link may prove useful: avaya.com/en/partner-loc…

@Avaya_Support @AvayaAPAC Recently picked up an Avaya B109 conference phone, not detected by PC once update is started. Support from Avaya is non existent, never ending circle of support pages with zero substance . Not the company to choose for your next VC rollout. #Shameless

@deesback Sounds like you need technical assistance. You can chat with our agents by using Ask Ava at support.avaya.com.

@linuxmr Info on this SR can be obtained via chat with our agents by using Ask Ava at support.avaya.com.

@Avaya_Support I need your HELP with the SR 1-18293048768

@Avaya @AshleyKingUK @Avaya_UK Sounds like you need technical assistance. You can chat with our agents by using Ask Ava at support.avaya.com.

@AshleyKingUK @Avaya_UK Adding @Avaya_Support for assistance

#Avaya has dropped support on MSSQL for VM PRO 😞time to build some middleware!

@Terran_____ @Avaya Sounds like you need technical assistance. You can chat with our agents by using Ask Ava at support.avaya.com.

Hi @Avaya @Avaya_Support team,may I ask why your IP Phones keep switching to "acquiring service"?