@BF_FIROS Hi Firos, we require some additional information from you in order to assist you in resolving your query sooner. Is it possible for our customer service representative to call you at this time today or please share your preferred time for the callback.
Hi, we value your patronage. Our team was trying to reach you on your Registered Mobile Number to verify details. In absence of the same, we are unable to process your request for card cancellation at the moment. We request you to contact us at 39020202 (prefix local STD Code) or 18601801290 or 18001801290 between 8 AM to 8 PM, Monday to Saturday and one of our customer service representatives will assist you with your request.
@SBICard_Connect I have been trying to close the credit card. The customer care executive abruptly ended the call when I asked about the need to make a video call. Utterly disappointing and unprofessional for the executive to cut the call. KINDLY HELP!
@SBICard_Connect Thanks. Your customer care executive named Kuldeep Singh has mailed me that the car cannot be closed. Don't understand the reason. Kindly address my concern.
@SBICard_Connect Despite repeated requests to close my credit card account, SBI Card has made no effort to settle the outstanding amount. I'm extremely dissatisfied with the lack of response and resolution from the bank.
@BF_FIROS Thank you for speaking with us. We have taken note of your complaint vide reference number 1379802668677 shall get the same resolved at the earliest. Request your cooperation in the interim.
@SBICard_Connect Hi @SBICard_Connect, Haven't received a refund for a mobile phone purchase on Amazon (ref: 30005441354127168922772) made on 5/6. Amazon confirmed refund on 5/13. Unable to reach customer service via phone. Could you investigate & expedite the refund? Thanks!
@SBICard_Connect Haven't received my refund yet! Ordered phone on Amazon with new SBI card (1st transaction!) on 5/6. Returned to seller, refund initiated 5/13 (ref# 30005441354127168922772).