Bombas

@Sandy166059 Hi there! So sorry for the wait on our end. We just reached out via DM to get things moving!

No message received. This is the problem. I have had 2 people tell me how much they'd love to help me but you guys are missing the mark. I wore your socks exclusively for years. My 6 yr old granddaughter wears Bombas but I have lost patience & faith that this will ever be made right. You did not send me a message.

The “It” socks of summer? You’re looking at ‘em. Link in bio.

@Sandy166059 Hi Sandy! We’ve sent you a private message—please check when you can. Thank you!

@BOMBAS I am super disappointed with Bombas. Just made a sock order & going to try Athleta. I ordered $115 of socks for my granddaughter & received the wrong socks and no one has rectified the problem yet. The website was not helpful. I am done with Bombas I think.

@BenjiWriter Hi Jeff, feel free to send us a DM for more help!

Got some new @BOMBAS socks that are not labeled for right and left feet. Now what am I gonna do?

@ArashNarchi We're so sorry to hear that you have yet to receive your order. We'd be happy to check on this for you so please send us a message!

@BOMBAS I made an order a few weeks back and it was suppose to come in 3 days and I still haven’t received it. Can I get some support?

@toofunnytiffany Hey - We're so sorry to hear about the hole in your socks. We completely understand your frustration and definitely want to get you replacements for these pairs as well as find a solution so we can minimize future issues. Please start the process here: bombas.loopreturns.com

@BOMBAS I have to say I am severely disappointed in the quality of socks lately. Every pair I have purchased in the last 6 months has ended up with a hole in it. I have ones from 2+ years ago that don’t have holes but the newest sets - super poor quality.

@angiethomas16 Hey Angela - We're so sorry to hear that you've had this experience with our socks. You're covered for replacements by our 100% Happiness Guarantee so please request a replacement here: bombas.loopreturns.com

@BOMBAS All of my socks are getting holes in the middle?? I have had them a year. This can’t be normal

@afuturesuprhero Thanks so much for all of your incredible efforts to give back to your community. We couldn't be more grateful!

This weekends adventure took us to #camarillo #california where we had the honor of blessing those in recovery , field workers and children . Another great day. Thank you to everyone who donated to make this happen . #superhero #yuriwilliams #givingback @bombas @toysfortotsofficial

@Boommerhighto Hey there - we're sorry that you're having trouble accessing our site! We'd recommend trying the browser Google Chrome or using a different device. If this doesn't work, please send us a private message so we can help you directly.

@BOMBAS these companies want you to give them business but offer no phone number or Customer service. Trying to do an order since this morning, your system says shipping address won’t work. Tried home & work. Emailed bomb as this morning. Terrible CS. Moving on!

@CourtneyCapers Hi Courtney, we're sorry to hear about your recent experience with us! Feel free to send us a DM for more help.

Was so excited to order from @BOMBAS just to receive my package and all of the items have the stench of marijuana! By far the craziest experience ever. Has anyone else had this happen to them? The customer service team is absolutely no help.

@barrymccarty We're sorry about your recent frustrating experience, Barry! We'll be sending you a message for more assistance with your order, so look out for a DM form us!

Is @BOMBAS using unhuman AI Bots to answer their Customer Service emails or a live person who understands the English language well enough to interpret an email from a customer asking you to back up your lovely 100% Happiness guarantee/slogan?

@daniel0becker Hey Daniel - We're so sorry to hear that you've had this experience with our socks. You're covered for replacements by our 100% Happiness Guarantee so please request a replacement here: bombas.loopreturns.com

@BOMBAS how do my socks look like this after the first day they’ve been worn? This looks like I was wearing them w/o shoes, how are they gonna last beyond this season???

@boogereater71 Thank YOU ❤️

@BOMBAS Thank you for being such an awesome company! I did a return for the socks I ordered incorrectly. You sent me a note to keep the socks AND the refund. I will be sure to donate the incorrect pair to a shelter! Thank you!!!

@KhadijaM4 Hi Khadija, we'll send you a DM for more help!

@BOMBAS how do I get these replaced? The online form doesn't recognize my order

@acesounderglass Hi Elizabeth! We do have a 100% Happiness Lifetime Guarantee, so feel free to send us a DM for more help.

@BOMBAS why are you advertising lifetime guarantees if you block replacements after 3 years?

@AJC0221 Hey Amanda - We're so sorry to hear that you've had this experience with our socks. You're covered for replacements by our 100% Happiness Guarantee so please request a replacement here: bombas.loopreturns.com

I bought all my @BOMBAS at the same time and now they are all getting holes at the same time.

@ThreeWeens So adorable! 🥰

Belly scratches with the @BOMBAS are elite for maximum belly scratching.

@spycygrl Hi there, we’re so sorry to hear that you’re unhappy with your Bombas! You’re covered for returns and exchanges under our 100% Happiness Guarantee. You can access our Self-Service portal to start either process here: bombas.loopreturns.com

@BOMBAS I wore my compression socks for the first time today & am disappointed. The foot fits correctly, but they are short — don't actually reach my knee (I'm 5'2"). After 4+ hours, I have deep red marks on the top of my calves from the elastic. 😳

@RealD3alMillz So glad you love them!

Mannnn I LOVE @BOMBAS. They make actual calf length socks? And they are sooo comfortable. And ion even like socks.

@ToddsNerdCave Hey Todd, we're sorry to hear about your recent experience! Please send us a DM with your order number when you have a moment so we can assist you here directly.

@BOMBAS You guys straight up need to get your crap together. Your customer service team respond with conflicting emails and I'm pretty sure they don't actually read the responses. They just knee jerk send out emails and don't bother to see what was said previously. Do better.

@MikeMDe Hey Michael - We're so sorry to hear that you've had this experience with our socks. You're covered for replacements by our 100% Happiness Guarantee so please request a replacement here: bombas.loopreturns.com

Hey @BOMBAS, new pair of socks doing this? Manufacturing issue? I have never had this happen