Bombas

@CTHusky84 Hi Joe, we're so sorry to hear about your experience. Please send us a private message with your order number and email address so we can help you out!

@BOMBAS I ordered a 4 pack and was sent I pair no one has replied to me about the error

@JeremyLynnes Hi Jeremy! We’re so sorry about your experience. Please send us a DM with the details so we can make this right for you immediately.

@BOMBAS Pretty sure your customer service rep used a gift card I had inquired about. No response via email after I pointed this out. Pretty disappointed.

@DQuincion We’re so sorry to hear about your experience! Please send us a private message so we can look into this and help make things right.

I be standing on business 10 toes down got holes in socks

@LesbianArtoria We’re so sorry to hear about your experience! Please send us a private message so we can look into this and help make things right.

i keep getting holes in my socks this is so annoying 😭😭😭

@OneDayVesper Hey Andy - We're so sorry to hear that you've had this experience with our socks. You're covered for replacements by our 100% Happiness Guarantee so please request a replacement here: bombas.loopreturns.com

@BOMBAS My son’s socks already have several holes in different pairs. It started about 1-2 weeks ago. we ordered about a month ago (today). Is this normal?

@ShooterMcConlon Hi! Feel free to send us a DM so we can assist you further.

@BOMBAS I also messaged and emailed your customer support multiple times and received ZERO communication back. Send me the slippers already and make it right

@BOMBAS ordered these for my wife’s birthday. Purchased May 8th. It’s now the 19th with zero updates or communication. I called customer support and they said the size/color are out of stock but your website clearly says otherwise. This is really unacceptable. Make it right

@MarianneBriChri @couponfollow Hi Marianne! At the moment, we don’t have any ongoing promotions, but we recommend keeping an eye on our page for future updates and special offers. Thanks again for your support, and hope you have a wonderful day!

@bombas any promo codes I can use on my purchase? couponfollow.com/site/bombas.com via @couponfollow

@daltnrggs32 We’re so sorry for the delay with your order, Dalphin! We’ll send you a PM shortly to help sort this out.

@BOMBAS I’ve been trying to get an update on an order I made on 4/30. No one has gotten back to me and I need these socks before 5/14

@teenytiny_stina We’ll send you a private message shortly—please keep an eye out!

@BOMBAS I’ve been trying to get ahold of customer service for an order that I never received and no one has contacted me back. Been trying since 05/04.

@hannahdewhirst_ Hey Hannah - We're so sorry to hear that you've had this experience with our socks. You're covered for replacements by our 100% Happiness Guarantee so please request a replacement here: bombas.loopreturns.com If you need anything else, feel free to DM us!

@DREWBOY27169 Hi there! Kindly send us a private message so we can assist you further. Thank you!

@BOMBAS I bought these at Dicks.

@BOMBAS $20 for a pair of socks and this is the result after the first wear... I hope the pair you gave away were more sturdy than the one I paid for.

@GrownSoUgly10 Sorry to hear that, but not to worry! We have a 100% Happiness Guarantee which covers product issues like this, so we'd be happy to send you a replacement. You can start the process here: bombas.loopreturns.com

Today, For the first time ever, my @BOMBAS ankle socks slipped off my heel. Bummer. Also annoying

@smminkin @Kersh_Vile This just made our day! Thanks so much for the support, and let us know if there's anything else we can do for you.

@Kersh_Vile @BOMBAS Would be more if @BOMBAS checked their twitter every once in awhile

Anything better than opening up a fresh pack of @BOMBAS socks on a Thursday morning?

@Sammm_87 We’ve sent you a private message—please check your inbox when you get a chance!

One of my @BOMBAS has a hole in it. And I know they replace them but it’s asking me for the order number and they were a gift 😭😭😭😭😭

@GoonMaverick We’re so sorry this happened to your Bombas. The good news is we can send you a replacement pair at no extra cost! You can start the process here: bombas.loopreturns.com

I’ve been a @BOMBAS customer for YEARS! But whyyyy are their socks starting to suck now. For the last couple of years, all their new socks I’ve bought are all of such poor quality. I don’t get it.

@Annbee59978403 We're sorry to hear about what happened to your Bombas! Not to worry though because our Happiness Guarantee covers gift exchanges. Please send us a private message so we can help.

@BOMBAS these were Christmas gifts $79

@DLoBoston We've followed up with you directly via email so look out for a message from us!

@BOMBAS I tried to DM you as requested but it didn't work. Can you DM me? Otherwise I replied publicly with my order numbers.

@DLoBoston Hi there! We’re so sorry for the experience and the radio silence! Please send us a DM with your order number and email address so we can get this sorted out!

Please help @BOMBAS . Over the years I've had excellent service but I'm stuck on an issue. I got an initial reply from customer service minutes after my submission, but they've gone radio silent and since then an order processed that I explicitly cancelled with them.

@MattRose220 Hi Matthew! We’ll send you a private message shortly—please keep an eye out!

@BOMBAS I have emailed 4 times, I dmd on instagram.

@BOMBAS can someone please check into order 30351988. Thanks