🌟Ben Allen GP 🌟

🌟Our GP surgery is making BIG improvements despite national pressures🌟 ⬆️Continuity/ Satisfaction/ Access ⬆️Morale & Retention 🌟First the data 🌟Then the reproducible principles that improve ANY organisation🌟 🌄Another General Practice is Possible 👭Culture is key! 1/9

This is genius. Trust CEO @TobyLewis_NHS interviews local ICB CEO Chris Edwards and puts on on YouTube. It is great to get a sense of who people in management are, what they do and put faces to names. Very @rdash_nhs. Thanks

@TobyLewis_NHS @RChillery @GowlandCheryl @rdash_nhs @RDaSH_Culture @glynbutcher **Social Determinants of *TEAM* health** it should read. (We certainly didn't discover the Social Determinants of Health!🤣)

⭐Our story of discovering the 'Social Determinants of Health'⭐ Our GP surgery had high staff turnover, low morale, and poor patient satisfaction. Now… As a place to work, staff scored us 9.4/10 Would you recommend our surgery to friends & family? Staff scored us 9.7/10 🧵 1/7

⬇️ For those without journal access, a full copy is available here (Click the GREEN download) eprints.whiterose.ac.uk/id/eprint/2369… We still have a long way to go! There was more sweat, tears and failure than the paper may have given voice to. Interested to hear peoples reflections! 7/7

With in the incredible help from Dr Natalie Jones, we have written up the story and learning for my first publication in BMJ Leader I'm now working out how the approaches that worked well at a small practice translates to @rdash_nhs 6/7 bmjleader.bmj.com/content/early/…

Great to hear the focus on our values last week from @TobyLewis_NHS One of the highlights of joining RDaSH has been seeing the values that attracted me to to RDaSH are being lived out. This requires intentionality, operationalisation and reinforcement. Great to see it here.

Here’s this week’s video message, one of our Listening Live features, from Toby Lewis, our Chief Executive, and Lisa Grandcourt, Head of RDaSH Facilities. Take a listen…

When professionals share some of our power &privilege, which can be uncomfortable, we can form rich &effective partnerships with our patients & our communities PGF is all about People helping People I’m certainly a Person that needs these People Their door's open 2 you 2! 11/11

PFG bring a deep understanding of the local, social reality of peoples lives, the living experience, as well as a grasp of what our dignified patients can do for themselves. 10/11

⭐Last week I had the privilege of visiting The Wellness Centre, home of the People Focussed Group⭐  The Wellness Centre is, quite frankly, a bit of heaven. At least how I picture it.... 1/11