Ben Fitzsimons retweetledi
Another great use case for AI voice agents was when British mobile operator 02 created a bot called “Daisy” to combat phone scammers.
Daisy is an “elderly grandmother” that can’t use techn well. She’s hard of hearing and scammers waste time chatting with her instead of scamming real people
Especially, when she goes on random tangets about knitting and cooking.
Bearly AI@bearlyai
London-based engineer Matt Cortland created an AI voice agent that called over 3,000 pubs on St. Patrick’s Day weekend to ask how much a pint of Guiness cost. The Irish government used to track this price up until 2011. Cortland stepped up with his “Guinndex”, which cost €200 to make and showed that the national price of €5.95. He used ElevenLabs to created “Rachel” and “getting the voice proved critical” (a Northen Irish accent inspired by a TV show).
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