Ben Thakerz Pachuau

@reliancejio gave me only 11 days of internet services from the 30 days service i bought. @timesofindia @jagograhakjago @ndtv @htTweets @BBCWorld

@JioCare Its 19 days delay

@BenThakerz Hi Ben, we are here to help you. We apologize for the inconvenience caused and re-iterate that we would not be able to provide any validity extension as there is no delay in resolution from our end - Tanushka

Thank you @reliancejio @JioCare for your denial. I have been your loyal customer and it have been 5 days without internet. No one came to my resident to fixed.. thank you. @airtelindia came to us and give us the best fiber connection.

@JioCare So you say 18 days delay is not an issue?

@BenThakerz Hi Ben, we see that there is no delay in the resolution of the interrupted services, hence we will not be able to provide you with any validity extension - Bijay

@JioCare So Jio, after 19 days and plenty of service request, line has been repaired. Are you going to compensate for this 19 days?

@BenThakerz Hi Ben, we are sorry for the poor experience you have had. Thank you for bringing this to our notice. Please DM us date & time of the call, field engineer contact number to look into it - Meenakshi twitter.com/messages/compo…

@JioCare Just fix the issue.

@BenThakerz Hi Ben, we are sorry for the poor experience you have had. Thank you for bringing this to our notice. Please DM us date & time of the call, field engineer contact number to look into it - Sneha twitter.com/messages/compo…

@JioCare I have just spoke to Mr Lalrinpuia one of your technician, very unprofessional..

@BenThakerz Hi, we certainly understand your concern. As per the update, restoration delay is due to smart city project - Soniya

@JioCare Seems, there is a partiality. While my neighbours complaint and are technicians quickly repaired their connection, no one csme to fix my issue.

@BenThakerz Hi Ben, we certainly understand your concern. As per the update, restoration delay is due to smart city project - Akshay twitter.com/messages/compo…

@JioCare Its been 10 days now. What are ypu goimg to do

@JioCare Today is the eight day now.

@BenThakerz Hi, we never intend to let you down. Kindly confirm via DM if you are at home in front of the Jio router? - Nelson twitter.com/messages/compo…

@JioCare No one came to resolve. Thank you for not serving.

@BenThakerz detail. Rest assured, we will provide an update soon on the progress made towards resolving the issue. Appreciate your patience and understanding as we work to resolve this matter - Gracy (2/2)

@JioCare See, i ahve raised 4 service request and no one came. I ahve paid for a service which i have not received. So i am going to consumer forum. I hope you compensate me before things go south

@BenThakerz Hi Ben, we are here to help you. Please be informed that we have already escalated your issue and raised a service request for the same. You will receive an update at earliest - Vivek

@JioCare 8414092865

@BenThakerz your registered mobile number. We appreciate your patience! - Preetika (2/2)

@JioCare Ita been 6 days now. Are you going to compesate us

@BenThakerz Hi Ben, we are here to assist you. Please be informed, due to ongoing work in your area, our field engineer's visit will be delayed. However, be assured, that our field engineers will visit once the situation is normal. Apologies for the inconvenience caused - Deboleena

@JioCare Are you going to compensate me for the 6 days of lost connection

@BenThakerz Hi Ben, we are here to assist you. Please be informed, due to ongoing work in your area, our field engineer's visit will be delayed. However, be assured, that our field engineers will visit once the situation is normal. Apologies for the inconvenience caused - Sneha

@JioCare Till today no one came to repair. Thank you again @JioCare for you unproffesional services

@BenThakerz Hi, we are here to help you. Due to ongoing work in your area, our field engineer's visit will be delayed. However, be assured, that our field engineers will visit once the situation is normal. Apologies for the inconvenience caused - Shraddha

@JioCare Its been 5 days with lost of connections and i am paying for the connection bills which i did not received any. Am i going to ben compensated because this problems seems to be the negligence of your staff here.

Hello @airtelindia , today Airtel fibre connection installation was done at my home, however, after all necessary payment and connection was done, I was informed about the fibre line has been cut off and dont know when it will be fixed. I need an explanation.

@JioCare You can check DM from me

@BenThakerz code) where the issue is faced to assist you further - Shireen twitter.com/messages/compo… (2/2)

I think its time to move on @reliancejio @JioCare