Bendigo Bank

Following the Reserve Bank of Australia's (RBA) decision, we're reducing all our variable home loan interest rates by 0.25% p.a., effective Wednesday 27th August 2025.

@heagney_melissa Hi, you can also get assistance with the update in branch. ^KR

Hey @bendigobank I’ve now been on hold with your customer service line for more than an hour trying to get access to my online banking back. Is there any other way I can do this??!! I feel like I’m not the only one going through this since your updates to security.

@OldCroaky Hi, we apologise for the wait times you have experienced. Our branches are equipped to assist with all of your queries. ^KR

@bendigobank NSW

@bendigobank Is it a bank holiday today?

@DixonNatal81247 Hi, this is quite unusual and you will need to speak with one of our team for assistance. Please visit your local branch or call our team on 1300 236344. ^KR

@bendigobank @bendigobank whats going in with internet banking? Completed the updatded security as requested now i can't log in i've reset my password twice & still can't login!

Be aware that scammers may try to take advantage of people during #CycloneAlfred and we encourage all customers to use extra caution if contacted by anyone claiming to be from Bendigo Bank. Remember to Stop. Think. Protect. Please call 1300 236 344 for security assistance.

@timb07 Hi Tim, this is likely because we have no mobile number recorded on your profile or the number we have is incorrect. You will need to speak with our team in branch or by phone to resolve this. ^KR

@bendigobank The online banking app (on iPhone) says “Let’s upgrade your security”. Then a couple of screens later, this happens. Resending doesn’t work. So now I can’t using the app.

@BrownSquirrel You can use our head office address, with the branch name being Bendigo and the address being 12 Bath Lane Bendigo VIC 3550. ^KR

@bendigobank now that you are closing the branch of your bank where my account is, where is my current branch being located to? I need to let people know so when they pay me it goes to the right place!

@BrownSquirrel Hi, all of our branches have the same BSB so your pay will not be affected by branch closures. ^KR

@ElPrime88079634 Hi, please check your ebanking messages to see if you have received a message about this. There are no known issues with the platform at the moment. ^KR

Hey @bendigobank where the hell has the account transfer gone? I can't move money between my accounts. FIX THIS NOW PLEASE!!!!

@robbierocket7 Hi Robbie, there are no reported outages with our e-banking. If you are not able to login, and you're asked to call, calling or visiting a branch are your only options. Our phones are open Monday to Friday 8am-9pm AEDT and Weekends 9am-8pm. ^KR

@bendigobank whats happening with ebanking? i tried to log in but it wouldnt let me and it said to call the 1800 number which is only operational when im at work

@OblivionFrostYT We had no reported outages last night. If you are unable to access your app you may need to speak with our team for a resolution. ^KR

@bendigobank @StephenMcC70420 Whats going on with the banking app right now?

@bendigobank any update on when online banking will be fixed?

@AssExtranious Hi, we had no reported issues last night. Have you been able to access your statements now? ^KR

@bendigobank Why can I not generate statements in the online banking?

@revmelaniesimms Hi @revmelaniesimms, you can use any Bendigo Bank or any of the big 4 banks ATM's for free. ^AS

@TinyTheKiwi Hi @TinyTheKiwi, no problems at all. We'll make sure we pass your feedback onto Sandy and her team leader. ^AS

@bendigobank (2/2) Can you please ensure that feedback is passed back to whomever about Sandy. She was an absolute legend this morning and I am so grateful for her help. Thank you!!!

@AnarchyTrans Hi @AnarchyTrans, we're sorry to hear about your mum's wait on hold. We've recorded your feedback and placed a complaint on your behalf. If you wish to provide further feedback, please do so via our website: bendigobank.com.au/contact-us/res…. ^AS

@bendigobank my mum has been on hold for over an hour now trying to restore her e banking after your failure yesterday. This is beyond a joke

@drjames2 Hi drjames2, thanks for getting in touch with us. We're currently experiencing an unplanned outage. Our IT department are working on this at the highest priority. Sorry for any inconvenience this has caused. We have not been advised of an expected time of resolution. ^LM

@bendigobank what is going on with your internet banking please?

@ellieqld57974 Customers were notified of the rate drop Wednesday afternoon. You can also find this info on our website, media centre and via a Facebook post. ^AS

@plangy Hi @plangy, there's a post up on our Facebook page, a banner at the top of our webpage and more info in the media centre on our website: bendigobank.com.au/media/bendigo-… regarding our decision on the latest rate cut. ^AS

@bendigobank what are you doing with interest rates now there has been a cut?

@OpCyberSec Hi, we can confirm there is an issue affecting card transactions at the moment. Our cards team are investigating this at the highest priority. We've put a post up on Facebook and will post any updates there. ^AS

@Andrew17896283 @bendigobank Both my debit cards keep declining is that also happening with you?

@bendigobank hey can't use my card at the moment it's down