Better IT Services

We're going to be posting a few guides on how to get you set up in January. We all come back from the holidays wanting to get everything in some sort of order. hubs.ly/Q03-lWcV0

Our first feedback Thursday of the year. Our technicians have come back from their holidays and straight back into problem solving. Fast and efficient service from Elzi.

The NCSC has released clear guidance on what to look for when choosing a Managed Service Provider. It’s well worth a read if you want to be sure your systems and data are in safe hands. You can find the article here: hubs.ly/Q03XqW2P0

Feedback Thursday. Amazing feedback for Alex this week. he's been out and about again and leaving a smile where ever he goes. This is what helpful IT support looks like — spotting a better way and sharing it.

This week’s shout-out goes to Jamie. When a problem landed, he stepped straight in, understood the issue quickly and got it sorted without any fuss. Clear communication, no delays, and a solution delivered with real care. Great work, Jamie.

Going on an important call and don't want any notification to pop up? Here's a quick, easy way to silence all your notifications.

Wishing you all a very Happy Halloween from the Better-IT Team.

Ever get sent something in Teams and think, “I’ll sort that later”… and then never quite do? Here’s a quick way to turn those messages straight into tasks using Microsoft To Do — so everything stays in one place and nothing gets missed. #MicrosoftToDo #Productivity #BetterIT

Quick, helpful support that gets people back up and running — just how we like it. Nice work, Fred!

Great feedback this week for Jamie. Helpful, proactive and fast at solving the problems. Well done, Jamie.

Alex is in London to onboard new users for one of our clients. It’s another example of how our team delivers hands-on support — no matter where in the UK your people work. Because great IT support doesn’t stop at the city limits.

Feedback Thursday This week’s recognition goes to Lewis and Elzi, who teamed up to resolve a client issue after suspicious activity was detected. Great work both.

Feedback Thursday this week is for Michael. Michael may be part of our sales team, but it’s great to see how everyone at Better-IT is always ready to chip in when needed.

Lets just appreciate this process for a second. Alex working his magic at a clients last week.

Another great Google review left this week for the team. This was from a new client we have recently onboarded. Well done to Dan and the Better-IT team.

We’re helping SMEs across the East Midlands uncover hidden risks and strengthen their defences. Book a cyber security audit with Better-IT today and take the first step towards greater peace of mind. hubs.ly/Q03HKkj90

Great feedback again this week showing Alex working alongside a co-managed client. Sometimes 2 heads are better than 1 and in this case, both came away learning something new.

Big shoutout to Jamie who’s just passed his CREST Practitioner Security Analyst (CPSA) exam!

Great feedback this week for Elzi. It’s never just about fixing something and moving on. We always want people to feel confident about what went wrong and how to handle it if it ever pops up again. Tech can be confusing enough — a bit of clarity goes a long way.

Have you ever got a new phone and assumed your 2fa codes would just sync over? Well, they don't. hubs.ly/Q03DP5xr0