Borosil

2.9K posts

Borosil

Borosil

@Borosil

This is the official handle of Borosil Ltd. We are one of India's oldest and most loved brands in the consumer space and Scientific & Industrial Products

Mumbai, India Katılım Ağustos 2017
20 Takip Edilen1.5K Takipçiler
Blaze Francis
Blaze Francis@blazefrancis91·
@BorosilRenew @Borosil I’m done following up with your customer service team for an invoice for the product I purchased from your website. Despite multiple attempts, the invoice has not been provided. As a result, the warranty period is over for the defective product you sent me.
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Shivam kumar
Shivam kumar@Shivamkuma49561·
@Borosil Service request BE06042600067 raised on 6 April. Product picked up on 10 April (motor issue). Still not returned as of 22 April. Was promised resolution by 25 April. @borosilandyou Please provide a clear update.
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Borosil
Borosil@Borosil·
@mahesh_kakar Hi, we sincerely apologise for the experience We will check all the details and respond on email Thanks
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MaheshKakar
MaheshKakar@mahesh_kakar·
@Borosil I purchased hydra bottle 750ml but it’s defective despite multiple mails I keep getting generic response I sent photo,Video,invoice and a new ask on every mail is this is customer policy this is very disappointing
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Borosil
Borosil@Borosil·
@mahesh_kakar Hi, please DM us your Email ID with which you were corresponding with us, we will check the details and revert Thanks
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Borosil
Borosil@Borosil·
@ig_hela_ @borosilandyou Hi, We will share your feedback with our team for consideration as we explore the possibility of relaunching the product. Thanks.
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Helabarfi
Helabarfi@ig_hela_·
@Borosil @borosilandyou why did you stop making this color 😭😭 this was the best water bottle I had for years before I lost it and you stopped making this color 😭😭😭😭
Helabarfi tweet media
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Borosil
Borosil@Borosil·
@ig_hela_ @borosilandyou Hi We are sorry for the inconvenience. Please send an email to myborosil@borosil.com with invoice copy, new product images and your contact details. We will check and assist you with a resolution Thanks
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Helabarfi
Helabarfi@ig_hela_·
@Borosil @borosilandyou I loved it ! It was so strong suffered multiple falls had dents but it was strong!! Bought another borosil trek diff color but even without falling it couldn’t last long :(
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Borosil
Borosil@Borosil·
@Pankajbi1 Hi We apologize for the inconvenience Please share your complaint ID or Ticket ID so we can check and help you further Thanks
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Pankaj Bhandari
Pankaj Bhandari@Pankajbi1·
@Borosil Dear Team I had purchased a bottle after sometime its colour started to peel off.Then now the lid lock is not working The response from customer care is negative that it is not covered in warrant If product is of bad quality then why sell and let customer suffer?
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Borosil
Borosil@Borosil·
@BipinBk18200 Hi As discussed over call, the services are arranges for 22nd April, 2026 Thanks
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bipin kumar
bipin kumar@BipinBk18200·
@Borosil 24*7 उपलब्ध हैं
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bipin kumar
bipin kumar@BipinBk18200·
@Borosil Dear Customer, Your Service Request No. BE20032600079 Is Allocated To Technician AJIT . He Will Visit At Your Place Very Soon Please Show Purchase Bill Or Warranty Card to Avail Warranty Service. Very Slow Service 😞
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Borosil
Borosil@Borosil·
@BipinBk18200 Hi We tried doing conference call with our technician , but we were unable to connect. Please confirm your preferred time so we can assist you . Thanks
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bipin kumar
bipin kumar@BipinBk18200·
@Borosil मैं आज प्रोडक्ट का ऑनलाइन वीडियो बनाऊंगा और फिर पोस्ट करूंगा
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Borosil
Borosil@Borosil·
@BipinBk18200 Hi We have received an update from our team that the product is working fine, our team is already in touch with you regarding the same. Thanks
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Borosil
Borosil@Borosil·
@BipinBk18200 Hi Our team is already in touch with you to get this resolved. Thanks
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bipin kumar
bipin kumar@BipinBk18200·
@Borosil Where is your support team/technician Ajit?
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Borosil
Borosil@Borosil·
@GurpreetSi39110 Hi We are really sorry for the inconvenience. Due to some operational issues we were unable to deliver your order so it has returned back to our warehouse. The refund is initiated from our end today and will credit within 3-5 working days. Thanks
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Gurpreet Singh
Gurpreet Singh@GurpreetSi39110·
@Borosil orders borosil bottle lid on dated 27.03.26 not delivered yet. Complaint raised two times with customer care, but still not resolved.
Gurpreet Singh tweet media
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Borosil
Borosil@Borosil·
@RehanshBansal Hi Thanks for sharing the details. We have escalated this further, please allow sometime. Thanks
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Borosil
Borosil@Borosil·
@RehanshBansal Hi As discussed over call, please share the details . Thanks
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Borosil
Borosil@Borosil·
@RehanshBansal Hi We have shared details over whatsapp, please share at earliest . Thanks
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Borosil
Borosil@Borosil·
@RehanshBansal Hi As discussed over call, please share the required details so we can help you. Thanks
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